Exchange Utility Recensioni 

1884
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Hilary was FANTASTIC! We had a major dispute with our energy supplier, without Hilary's help, we would still be no further forward. Without hesitation, Hilary spent time on countless phon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having got a great deal on our gas contract, we returned to Hilary for the electricity supply, and she got us an even greater saving - over £4,000 per annum compared to current costs, for a three-year... Leggi di più

Valutata 5 stelle su 5

Hilary was very empathetic with our needs and worked hard to link us with an appropriate energy provider ....and saved us £500pa in the process

L'azienda ha risposto

Valutata 5 stelle su 5

Pleased to work with Hilary Caplan again to secure two new gas contracts starting in 2025. Hilary helped me navigate a welter of quotes I received from 3 brokers, didn't apply sales pressure like some... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Impresa di fornitura utenze
  2. Fornitore di energia
  3. Azienda di fornitura del gas
  4. Fornitore di energia pulita
  5. Azienda per la fornitura di acqua

Scritti dall'azienda

We help UK businesses save money on their electric, gas and water. Simple.

Claim your online energy comparison

We could save you up to 40% off your existing bills

We could save you up to 40% off your existing bills
Compare energy prices across our UK suppliers and find a better deal today!

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Non risultano inviti alla recensione recenti

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1884)

21 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Hilary Caplan

Hilary Caplan - In the busy environment of todays workplace it was a pleasure to speak to Hilary who understood that we too have deadlines and phone calls to fit in between sorting out new contracts. Information was succinct easy to understand straight to the point and informative, an easy way to do business thank you Hilary

6 luglio 2023
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Risposta di Exchange Utility

Hi,

thank you so much for leaving a review. We are delighted you have found Exchange Utility and Hilary easy to deal with.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

Very Helpful

Very useful, helpful and efficient. Helped make the whole process easy with good, accurate advice and assistance.

18 maggio 2023
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Risposta di Exchange Utility

Hi,

thank you so much for leaving a review. We are very pleased that you have found Exchange Utility useful, helpful and efficient.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

In the past

In the past, I had contact with Hilary Caplan who discussed electric prices with me. Due to timing I was still held in another contract. Today I called her and was greeted by the same bubbly Hilary Caplan. She even remembered who I was. We discussed in depth current energy prices on offer. Current market prices where checked against my current supplier rates. (we have been with current supplier for approx.5 years so I thought no one would beat their prices.) We discussed benefits or either 2 year or 3 year contract and made comparable charges. Hilary went over all the charges and offered several suitable rates from different companies. The company I chose was over 4p cheaper on day rate than my excessing company newest contract offer. In the current times, that's a huge saving. Hilary also was able to give advice on Government support to the small business suppler Loads of good advice. Thankyou for your support today.
Teresa J E Pedersen Master Butcher Ltd.

26 giugno 2023
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Risposta di Exchange Utility

Hi Teresa,

we are pleased that Hilary has been able to provide you lots of support and found you a deal that you are pleased with.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

Kirsty Schofield Exchange Utility

Kirsty Schofield proved very helpful in providing a renewing our gas contract, Can’t thank her enough.

23 giugno 2023
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Risposta di Exchange Utility

Hi Glyn,

thank you very much for leaving a review. It's great to hear that Kirsty was very helpful in renewing your Gas contract.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

Honest, professional advice

I dealt with Kirsty, who was really supportive throughout the process. At the time we were trying to lock down deals, suppliers were pulling offers by the hour, due to issues with Nordstream. Despite this Kirsty worked really hard to secure alternative offers without us losing out on price. I would deal with Kirsty and EU again.

19 giugno 2023
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Risposta di Exchange Utility

Hi Ian,

thank you so much for leaving a review. We are delighted that you have found Kirsty to be supportive throughout the process and that you would deal with Kirsty and Exchange Utility again.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

Hilary Caplan was very professional and…

Hilary Caplan was very professional and helpful.
I did not feel pressured.
Excellent service !

Thank you Hillary

7 giugno 2023
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Risposta di Exchange Utility

Hi Sevgi,

thank you so much for leaving a review. We are delighted that you found Hilary to be very professional and helpful.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

Hilary Caplan was an extremly good…

Hilary Caplan was an extremly good advisor. She explained everthing and I give her 5 stars.
I would recommend her for anyone.
She explains well and takes alot of time explaining everything and is very transparent with everything.

31 maggio 2023
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Risposta di Exchange Utility

Hi,

thank you so much for leaving a review. We are delighted that you have found Hilary easy to deal with and great that you would recommend her to anyone.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

Further contract

I have just completed a further contract with Kirsty Schofield. She continues to be very helpful and informative. She has kept in regular contact with me during the variations in prices. I send my thanks to Kirsty, it is always a pleasure to speak with her.

22 maggio 2023
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Risposta di Exchange Utility

Hi John,

thank you so much for leaving a review. We are delighted that you have found Kirsty to be very helpful and informative.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

Great Customer Service

Very helpful member of staff contacted me to research a better rate for our Business.

15 maggio 2023
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Risposta di Exchange Utility

Hi Sally,

thank you for leaving a review. We are delighted that you found our team member helpful. If we can help you and your business in the future, please don't hesitate to contact us.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

I found Hilary to be really helpful

I found Hilary to be really helpful. She was clear and concise about the electricity supply and its cost. She also offered to take a look at our other services as well. I’m very happy with the service offered by Hilary.

20 aprile 2023
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Risposta di Exchange Utility

Hi Barry,

thank you for leaving a review. We are pleased to hear that you have found Hilary to be really helpful when looking at your electricity.

Have a great day!
The Exchange Utility Team

Valutata 5 stelle su 5

I made contact with Exchange Utility…

I made contact with Exchange Utility after being recommended by a colleague. Helen McGahan has been absolutely amazing support. She has helped me to understand our bill and to secure the best deal possible going forward. She has helped us to secure a VAT reduction which we had previously been unaware of. She has also gone above and beyond to really help me gain a proper understanding of what we are been charged for. Based on my interactions with Helen I would not hesitate to recommend this company. Outstanding customer service :)

31 marzo 2023
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Risposta di Exchange Utility

Hi Clare,

thank you so much for leaving a review. We are delighted that Helen has been able to help and support you in lots of different ways.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

Bills

What can I say wow I have been talking with kirsty schofield n with her help n some of her colleagues.
They have sorted my bills out for me
I have been through a lot lately.
Stressed with bills n other things.
What can I say ..thankyou kirsty for all your help and support you have been amazing. You lifted me up today and I can't thankyou enough for what you have done your amazing and also amazing at your job very professional polite and helpful thankyou again

29 marzo 2023
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Risposta di Exchange Utility

Hi Mary,

thank you for leaving a review. We are delighted that Kirsty has been able to help you in many different ways.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

I would like to thank Hilary Caplan

I would like to thank Hilary Caplan for the information and help she gave us to obtain the savings for a 3 year fixed term contracts for electricity supply for our 8 meters. She is very professional, communication was great and didn't feel pressured
Many thanks
Russell Heys - Vulcan (South East) Ltd

23 marzo 2023
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Risposta di Exchange Utility

Hi Russell,

thank you so much for leaving a review. We are delighted that Hilary was helpful and you found her to be professional throughout the process.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

Helpful and Efficient

Spoke to Hilary Caplan at Exchange Utility who was very eager to help us get a new energy contract set up. Everything was quick and painless and the deal they found will save us about £2900 a year. Very happy with the service.

1 marzo 2023
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Risposta di Exchange Utility

Hi,

thank you for leaving a review. We are delighted that Hilary has been able to help you and that you have been happy with the service.

Have a great day.

The Exchange Utility Team.

Valutata 5 stelle su 5

TEVH Electricity contract transfer.

The move of our electricity contract to a new provider came into difficulties when the existing provider rejected the transfer. Helen and Sophie were very helpful, acted on our behalf, kept me informed and resolved the problem ensuring that the transfer was completed.
John Holness - Trustee Temple Ewell Village Hall.

9 gennaio 2023
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Risposta di Exchange Utility

Hi John,

thank you for leaving a review. We are really pleased to hear that Helen and Sophie were helpful to you and your business.

Have a great day.

The Exchange Utility Team.

Valutata 5 stelle su 5

MBC Stoke Fuel switch.

My name is Alan Coster.
I am the treasurer of Milton Baptist Church, Stoke on Trent.
Exchange Utility have brokered the supply of our gas and electricity, both Hilary Caplan and Helen Mchahan being very helpful and very efficient.

25 gennaio 2023
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Risposta di Exchange Utility

Good Morning Alan,

thank you for leaving a review. We are delighted that Hilary and Helen have been helpful for you and Milton Baptist Church.

Have a great day.

The Exchange Utility Team

Valutata 5 stelle su 5

working relationship

ive not long started working with Exchange Utility. currently i deal primarily with Nik but so far the service and communication has been fantastic. any questions asked are answered in timely fashion. i look forward to working with them more.

23 gennaio 2023
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Risposta di Exchange Utility

Good Morning,

thank you for leaving a review. We are pleased that communication and service with Nik has been fantastic. We look forward to helping you further.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

I have dealt with Kirsty Schofield at…

I have dealt with Kirsty Schofield at Exchange Utilities and found her to be extremely helpful. She has worked very hard to obtain for my business the best deal in respect of Gas supply.
John Crabtree

16 novembre 2022
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Risposta di Exchange Utility

Hi John,

thank you so much for leaving a review. We are pleased you found Kirsty to be extremely helpful.

Have a great day.

The Exchange Utility Team

Valutata 5 stelle su 5

Morley dashers

Morley dashers , great service from Hilary.

1 settembre 2022
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Risposta di Exchange Utility

Hi Mr Rushworth,

Thank you for leaving a review. We are pleased that you received a great service from Hilary.

Have a great day.

The Exchange Utility Team.

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