Exchange Utility Recensioni 

1884
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Hilary was FANTASTIC! We had a major dispute with our energy supplier, without Hilary's help, we would still be no further forward. Without hesitation, Hilary spent time on countless phon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having got a great deal on our gas contract, we returned to Hilary for the electricity supply, and she got us an even greater saving - over £4,000 per annum compared to current costs, for a three-year... Leggi di più

Valutata 5 stelle su 5

Hilary was very empathetic with our needs and worked hard to link us with an appropriate energy provider ....and saved us £500pa in the process

L'azienda ha risposto

Valutata 5 stelle su 5

Pleased to work with Hilary Caplan again to secure two new gas contracts starting in 2025. Hilary helped me navigate a welter of quotes I received from 3 brokers, didn't apply sales pressure like some... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Impresa di fornitura utenze
  2. Azienda di fornitura del gas
  3. Azienda per la fornitura di acqua
  4. Fornitore di energia
  5. Fornitore di energia pulita

Scritti dall'azienda

We help UK businesses save money on their electric, gas and water. Simple.

Claim your online energy comparison

We could save you up to 40% off your existing bills

We could save you up to 40% off your existing bills
Compare energy prices across our UK suppliers and find a better deal today!

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1884)

21 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helen was helpful

Helen was helpful, bubbly and explained everything thoroughly, and made the whole procedure easy. Also taken the time to follow up initial phone calls.

5 agosto 2022
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Risposta di Exchange Utility

Hi Kerry,

thank you so much for leaving a review. We are delighted to hear you found Helen to be helpful and she was able to explain everything well.

Have a great day.

The Exchange Utility Team.

Valutata 4 stelle su 5

Hilary and Naomi were clear and easy to…

Hilary and Naomi were clear and easy to talk to, explained everything thoroughly and were good to deal with.

2 agosto 2022
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Risposta di Exchange Utility

Hi William,

thank you for leaving a review. We are delighted that you found Hilary and Naomi easy to talk to and were good to deal with.

Have a great day.

The Exchange Utility Team.

Valutata 5 stelle su 5

Excellent Customer Service

Excellent Customer Service. Knowlegable and very good competitive prices

25 luglio 2022
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Risposta di Exchange Utility

Hi Stephen,

Thank you for leaving a review. We are delighted that you have received excellent customer service and we found you a competitive deal.

Have a great day.

The Exchange Utility Team.

Valutata 5 stelle su 5

I got a great deal for their work.

I got a great deal for their work.
Thanks!

18 luglio 2022
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Risposta di Exchange Utility

Hi Tetsu,

thank you so much for leaving a review. We are delighted that we could find you a great deal.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

Hilary Caplan and Naomi O'Day were both…

Hilary Caplan and Naomi O'Day were both professional and easy to work with. They clearly understood our needs and explained the processes sharing their knowledge with us.
Thank you

13 luglio 2022
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Risposta di Exchange Utility

Good Morning Mrs Wilson,

thank you so much for leaving a review. We are delighted that you found both Naomi and Hilary professional and easy to work with and they were able to explain the process well.

Have a great day.

The Exchange Utility Team.

Valutata 5 stelle su 5

My experience with Hilary Caplan from…

My experience with Hilary Caplan from Exchangeutillty was done with the utmost Professionalism.All categories were covered and explained throughout the conversation, ending with the right outcome

12 luglio 2022
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Risposta di Exchange Utility

Good Morning Paul,

thank you for leaving a review. I am pleased to hear that you found Hilary to be professional and all aspects of your new contract were explained well.

Have a great day.

The Exchange Utility Team.

Valutata 5 stelle su 5

We were approached by Janet DeWestbrook…

We were approached by Janet DeWestbrook who was very patient and not at all pushy, like most of the others that have been in touch with us. She explained this very carefully as far as us moving from one utility company to another. Hopefully everything will stay as simple as it has been so far. Thank you Janet.

5 luglio 2022
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Risposta di Exchange Utility

Hi Karen,

thank you so much for leaving a review. We are delighted that Janet has made this process as easy as possible for you and that you found her to be very patient.

Have a great day.

The Exchange Utility Team.

Valutata 5 stelle su 5

Thanks to Helen McGahan

I have been so delighted with Helen McGahan as she has helped me find the best rates for me where I need to manage several different electricity and gas contracts and even managed to get VAT back for us as a church (charity). She has gone above and beyond in helping us and is so friendly and kind. Thank you Helen!

1 luglio 2022
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Risposta di Exchange Utility

Hi Becky,

thank you for leaving a review. We are delighted that Helen has been able to help you find the best rates for your church and that she has gone above and beyond for you.

Have a great day.

The Exchange Utility Team.

Valutata 5 stelle su 5

Thank you Hilary!

I would like to record my appreciation of the efforts of Hilary Caplan, Energy Consultant to obtain the finest quotes (competing with 9 other bidders) for 3 year fixed term contracts for electricity supply to our St Faith's Church and church hall. She is very conscientious and professional - and spares no effort to delight her customers.
C Lobo, Finance & Operations Manager, Parish of Brentford

29 giugno 2022
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Risposta di Exchange Utility

Hi Mr Lobo,

thank you for leaving a review. We are delighted that Hilary has provided an excellent service for you.

Have a great day.

The Exchange Utility Team.

Valutata 1 stelle su 5

Avoid…

I was with Scottish Power with combined bills of £220 a month.
I was bombarded with calls from this company and finally caved in.
I was told Power supplies were going up in price but if I went with them my bills would only go up by £800 a year.
Wrong. Because they had loaded my bills with British gas with so much commission my combined bills went up to about £650 a month.
I was tied for 3 years and nearly lost my buisness because of the extortionate commission they had loaded onto my bills.
I changed last year to Scottish Power for electricity and British gas for Gas.
Considering energy prices have gone through the roof my combined bills are now only about £450 a month.
I would avoid them at all costs

28 giugno 2022
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Risposta di Exchange Utility

Hi Martin Hartill,

Thank you for leaving a review. I am sorry that you feel you have received a negative experience.

If you feel we haven't been transparent in any way, please contact us at complaints@exchangeutility.co.uk and we would be happy to discuss this further.

Thank you.

The Exchange Utility Team.

Valutata 5 stelle su 5

I would like to thank Hilary Caplan for…

I would like to thank Hilary Caplan for her very efficient service sorting my electricity and saving me a lot in these difficult times!

22 giugno 2022
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Risposta di Exchange Utility

Hi Riah,

thank you for leaving a review. We are pleased that Hilary has delivered a very efficient service.

Have a great day.

The Exchange Utility Team

Valutata 5 stelle su 5

Excellent service

Excellent service received from Helen who initiated a refund for us. We are a small charity and we are extremely grateful.

16 giugno 2022
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Risposta di Exchange Utility

Hi,

thank you for your review. We are really pleased Helen was able to help you with your refund and also provided an excellent service.

Have a great day.

The Exchange Utility Team.

Valutata 5 stelle su 5

I would like to thank Hilary Caplan for…

I would like to thank Hilary Caplan for all her efforts in sorting out my electricity and gas supplies.
Excellent service.

16 giugno 2022
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Risposta di Exchange Utility

Hi Sue,

thank you for leaving a review. We are happy that Hilary has provided an excellent service for you.

Have a great day.

The Exchange Utility Team.

Valutata 5 stelle su 5

Hilary has always dealt with my renewal…

Hilary has always dealt with my renewal for the electricity at The Three Horseshoes and has been extremely helpful and got me very good rates.

Excellent service, thank you Hilary.

7 giugno 2022
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Risposta di Exchange Utility

Hi Shelagh,

thank you for leaving a review. We are pleased to hear that Hilary has been extremely helpful and you have been happy with our service.

Have a great day.

The Exchange Utility Team.

Valutata 5 stelle su 5

Hilary and the girls have been…

Hilary and the girls have been excellent trying to get me better deals 100% recommend them.

31 maggio 2022
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Risposta di Exchange Utility

Good Morning Umberto,

thank you so much for leaving a review. We are really pleased that Hilary and the team have been able to help you secure a better deal.

Have a great day.

The Exchange Utility Team

Valutata 1 stelle su 5

I received the utmost excellent…

I received the utmost excellent attention from Helen MaGahan. She was brilliant

26 maggio 2022
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Risposta di Exchange Utility

Hi Lynne,

thank you for your review and lovely comments.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

Utilities

Exchange Utility -Hilary Caplan
Very polite, helpful and speedy service today, just what you need on a busy day. Would definitely use them again.

10 maggio 2022
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Risposta di Exchange Utility

Hi Jane,

thank you for leaving a review. We are delighted to hear that Hilary has provided a great service and also that you will definitely use Exchange Utility again.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

A BIG THANK YOU TO HILARY

A BIG THANK YOU TO HILARY

Brighton and Hove Jewish Community Foundation t/a Ralli Hall
Hilary got me the best price for our Charity and was extremely helpful and answered all my questions with ease nothing was too much for her. Lovely dealing with her again.

10 maggio 2022
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Risposta di Exchange Utility

Hi Jacqueline,

thank you for leaving a review for Exchange Utility and Hilary. We are pleased that you were happy with the service you received from Hilary.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

nobles mot centre we have just renewed…

nobles mot centre we have just renewed our contract with this compay and i would highly recommend them. a very nice person call hilary caplan has help me all the way thought this and made it a very easy transition. thank you.

27 aprile 2022
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Risposta di Exchange Utility

Hi there,

Thank you so much for your review. We are glad that Hilary has made this a very easy transition for you.

Have a great day!

The Exchange Utility Team.

Valutata 5 stelle su 5

Great service from Exchange Utility

Great service from Exchange Utility! We have used this company for many years and will continue to do so! Thank you Emma

27 aprile 2022
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Risposta di Exchange Utility

Hi Alexandra,

thank you for your review. We are glad Emma was able to help you with your energy contract once again.

Have a great day!

The Exchange Utility Team.

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