ESSE Recensioni 

545
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We have had our Esse log burner now for over 14 years - it has served us really well over cold winters in Scotland. I have used Esse numerous times for parts such as replacement firebricks and alway... Leggi di più

Valutata 5 stelle su 5

Excellent company to install (Waveney stoves and Ecoflue). Always on time and just got on with it. Kept the house tidy, were always polite with excellent workmanship. They made the stove look li... Leggi di più

Valutata 4 stelle su 5

Good contact on phone with company. I was really pleased that they negotiated a display model for me because it made the model more affordable and Glen answered my various questions. I love the sto... Leggi di più

Valutata 5 stelle su 5

Absolutely love our Esse cooker. It not only looks lovely in-situ, it cooks in complete silence (unlike our previous fan oven) and the food that comes out definitely tastes better. We bought direct... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fabbricante di caminetti
  2. Fornitore di impianti di riscaldamento
  3. Negozio di articoli da cucina
  4. Produttore
  5. Costruttore di stufe
  6. Negozio di stufe a legna

Scritti dall'azienda

Since 1854, ESSE has been proudly handcrafting range cookers and stoves in Britain. Based in Barnoldswick, Lancashire, our skilled team continues a tradition of craftsmanship that spans over 170 years. Originally chosen by hotels, commercial kitchens, and homes across Europe, ESSE quickly earned a reputation for producing high-quality, reliable appliances. Today, we remain committed to this legacy, combining classic design with modern innovation to meet the needs of contemporary living. Every ESSE product is assembled by hand using British steel and cast iron. We prioritise UK-based suppliers wherever possible, ensuring quality and sustainability remain at the heart of our operation. Our current range includes electric and wood-fired cookers, as well as wood-burning and multi-fuel stoves. Innovations like the compact 600 electric range cooker and our cleanest-ever stove, the 175, showcase our commitment to performance, efficiency, and lasting quality. At ESSE, we don’t just build appliances, we build long-term relationships. Our goal is to offer not only products that stand the test of time, but also support and service that you can trust for life. ESSE Engineered for life, built for generations.

ESSE Owners Club

Welcome to the ESSE Family

Welcome to the ESSE Family
ESSE provides you with everything you need to get started with your stove to enjoy your ESSE for many years to come. By visiting the ESSE website https://www.esse.com/owners-club/ you will find the latest news, tips, and tricks to get the best from your ESSE and exclusive recipes from top chefs for you to try at home. Love your ESSE and it will love you back. Whether you need help with the maintenance of your stove, want to find the best way to store logs, or are having trouble lighting your stove, all the answers can be found at esse.com. Since ESSE was founded in 1854 the world has seen a lot of change, but our values remain constant. Our mission is simple: to create stoves and cookers of outstanding quality that are the cleanest and most efficient on the market. ESSEs have been relied upon in some of the world's most demanding environments - from the Antarctic to Crimea, the Savoy, and royal residencies to Scottish bothies - we are confident they will stand up to the tests of your home.

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

545 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,5

Tutte le recensioni

(545)

186 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Efficient and helpful

Was easy to find the part I needed in the Esse site and to order it. It came in the time slot given and with instructions on fitting. Very helpful.

8 gennaio 2026
Valutata 4 stelle su 5

Esse excellent DPD must try harder!

Product excellent and ordering process efficient and easy
DPD a pain. Twice appeared but didn’t deliver because we were not in
However they had safe place designated and neighbour identified for drop off
Eventually I collected parcel from a local store

13 gennaio 2026
Valutata 5 stelle su 5

Fire glass

Initially could not find your spares section but logged in to your website n found past orders so reordered the right glass for my much loved fire and service was fast as the glass broke on new years day and new glass was delivered within 5 days brilliant xx

1 gennaio 2026
Valutata 5 stelle su 5

Esse Customer Service is Long-Lasting.

The Customer Service and Engineers at Esse have been particularly helpful in 2025.
This is notable in that we bought our Esse Range Cooker in 2003 from Classic Range Cookers in Rugby.
As we did not have a suitable Chimney we purchased a GN Model with a Powerflue Extractor Fan. This Fan continued to run for 22years and then the Electronics gave up. None of the Maintenance Engineers could provide a solution.
So we phoned Customer Service and Engineers at Esse. They were very helpful and recommended Two Fan Manufacturing Companies in Denmark. Eventually we decided that we would have to purchase one of these rather expensive Systems. The problem then was in finding an Engineer who could both obtain and fit one.
Esse provided a Telephone Number for their Engineers. They were very patient and extremely Helpful. I phoned. My Heating Engineer, Richard Docherty Phoned. Our son Philip Canning who is the Future Projects Engineer at Ratcliffe Power Station phoned. The Fitting Engineer, Gary Lloyd also phoned. As a result of all these Contacts, Gary Lloyd (GNL) obtained and fitted an Exodraft Extractor Fan and Electronic Control System. Richard Docherty made the connections to the Esse GN Cooker.
The wonderful Result is that our 23 year old Esse GN Cooker works better than it ever did before, it is very much easier to control, as the Electronic system makes all the necessary changes.
The Total cost of the New Fan and Fitting was £2400 but it is supremely worth it, and should be recommended to all owners of Esss GN Cookers.
I can provide Contact Details of My Fitting Engineers if necessary. Many thanks to Esse for your concern for Customers.

17 luglio 2025
Valutata 1 stelle su 5

10 years on. Disappointed 😞

10 years on. Disappointed.
I was in the lucky position to self build a modest home 10 years ago and have my dream cookers fitted.
I went for a 600 Esse solid fuel range cooker and spliced it with a 600 Esse Electric cooker. Trim was made for the top and bottom to make it look like one unit. The appearance was fantastic and gained many good comments, however in practice both units were lacking. Maybe things have improved, but this is my reviews of each unit after 10 years use.
The 600 Electric unit. The ceramic home of poor quality and impossible to keep clean. The grill broke 3 times, I don't use it now.
The 600 solid fuel unit. No way to riddle it! After a couple of days use it clogs up. The glass door is good, but that is about it. The hot plate hasn't worn well.
Sadly I wish I had used my previous brand of cast iron range. At great expense and research I had thought I had chosen wisely. Very disappointed 😞

4 gennaio 2026
Non scritta su invito
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Risposta di ESSE

Hi Julie, Thank you for taking the time to leave your review. I am sorry to hear that you are dissapointed with your cooker. We would like to discuss this with you further, to see if we can resolve any of these issues for you. Please could you send us an email to customerservice@esse.com so we can get in touch. Kind regards, ESSE

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