We have had our Esse log burner now for over 14 years - it has served us really well over cold winters in Scotland. I have used Esse numerous times for parts such as replacement firebricks and alway... Leggi di più
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Excellent company to install (Waveney stoves and Ecoflue). Always on time and just got on with it. Kept the house tidy, were always polite with excellent workmanship. They made the stove look li... Leggi di più
Good contact on phone with company. I was really pleased that they negotiated a display model for me because it made the model more affordable and Glen answered my various questions. I love the sto... Leggi di più
Absolutely love our Esse cooker. It not only looks lovely in-situ, it cooks in complete silence (unlike our previous fan oven) and the food that comes out definitely tastes better. We bought direct... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fabbricante di caminetti
- Fornitore di impianti di riscaldamento
- Negozio di articoli da cucina
- Produttore
- Costruttore di stufe
- Negozio di stufe a legna
Scritti dall'azienda
Since 1854, ESSE has been proudly handcrafting range cookers and stoves in Britain. Based in Barnoldswick, Lancashire, our skilled team continues a tradition of craftsmanship that spans over 170 years. Originally chosen by hotels, commercial kitchens, and homes across Europe, ESSE quickly earned a reputation for producing high-quality, reliable appliances. Today, we remain committed to this legacy, combining classic design with modern innovation to meet the needs of contemporary living. Every ESSE product is assembled by hand using British steel and cast iron. We prioritise UK-based suppliers wherever possible, ensuring quality and sustainability remain at the heart of our operation. Our current range includes electric and wood-fired cookers, as well as wood-burning and multi-fuel stoves. Innovations like the compact 600 electric range cooker and our cleanest-ever stove, the 175, showcase our commitment to performance, efficiency, and lasting quality. At ESSE, we don’t just build appliances, we build long-term relationships. Our goal is to offer not only products that stand the test of time, but also support and service that you can trust for life. ESSE Engineered for life, built for generations.
ESSE Owners Club
Welcome to the ESSE Family

Informazioni di contatto
Ouzledale Foundry, Long Ing Lane, Barnoldswick, BB18 6BJ, Barnoldswick, Regno Unito
- +44 (0)1282 813235
- enquiries@esse.com
- www.esse.com
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Super fast reply speed and unbelievable…
Super fast reply speed and unbelievable shipping/delivery speed
Support for their Log Burners
We have had our Esse log burner now for over 14 years - it has served us really well over cold winters in Scotland. I have used Esse numerous times for parts such as replacement firebricks and always received excellent service. This time it was for a new door lock catch now fitted and working well.
Customer services good but product less than expected
Good response from customer services helping with which kit to buy, but when the kit arrived I had to trim the pieces to get them to fit and there is no instruction in the kit or on the website.
Good customer service
Good customer service. Sent required part and clear instructions to repair the oven.
Nice that the ovens are built to be repaired and ESSE supports this.
Good firm and prices …
Very good delivery always have the parts that we need excellent prices
2 SIDES!
Good contact on phone with company. I was really pleased that they negotiated a display model for me because it made the model more affordable and Glen answered my various questions. I love the stove.
The difficulty I had was the 2 months long wait for delivery. I understood the stove was to be delivered the day after I moved house on April 23. In fact it came June 16. I had to wait 8 weeks!
Absolutely brilliant id have one in…
Absolutely brilliant id have one in every room if i could! We bought a Lightheart and i love it !
Good experience
Good communication, prompt delivery and product arrived well packaged
Would definitely use again
Great customer service
Had an issue with the front corroding on a fairly new 1000T. Contacted them expecting to be fobbed off. Was asked to send some photographs and a few hours later I was told that although the cooker was out of warranty, it should not have corroded so the front will be replaced free of charge. Which they duly did. Fantastic customer service, really pleased.
Ordered one day delivered next day
Ordered one day delivered next day. Absolutely first class service.
Thank you.

Risposta di ESSE

Risposta di ESSE
It works really well and looks wonderful
ESSE stove installation.
They did a very good clean and professional job , we are very happy with the work that was carried out in connection with the installation of our ESSE Stove.Thank you .
Super prompt service and shipping of a…
Super prompt service and shipping of a spare part to Ireland with no delays at Customs - making the ESSE Ironheart a very viable alternative for Irish customers- thank-you
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