We have had our Esse log burner now for over 14 years - it has served us really well over cold winters in Scotland. I have used Esse numerous times for parts such as replacement firebricks and alway... Leggi di più
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Excellent company to install (Waveney stoves and Ecoflue). Always on time and just got on with it. Kept the house tidy, were always polite with excellent workmanship. They made the stove look li... Leggi di più
Good contact on phone with company. I was really pleased that they negotiated a display model for me because it made the model more affordable and Glen answered my various questions. I love the sto... Leggi di più
Absolutely love our Esse cooker. It not only looks lovely in-situ, it cooks in complete silence (unlike our previous fan oven) and the food that comes out definitely tastes better. We bought direct... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fabbricante di caminetti
- Fornitore di impianti di riscaldamento
- Negozio di articoli da cucina
- Produttore
- Costruttore di stufe
- Negozio di stufe a legna
Scritti dall'azienda
Since 1854, ESSE has been proudly handcrafting range cookers and stoves in Britain. Based in Barnoldswick, Lancashire, our skilled team continues a tradition of craftsmanship that spans over 170 years. Originally chosen by hotels, commercial kitchens, and homes across Europe, ESSE quickly earned a reputation for producing high-quality, reliable appliances. Today, we remain committed to this legacy, combining classic design with modern innovation to meet the needs of contemporary living. Every ESSE product is assembled by hand using British steel and cast iron. We prioritise UK-based suppliers wherever possible, ensuring quality and sustainability remain at the heart of our operation. Our current range includes electric and wood-fired cookers, as well as wood-burning and multi-fuel stoves. Innovations like the compact 600 electric range cooker and our cleanest-ever stove, the 175, showcase our commitment to performance, efficiency, and lasting quality. At ESSE, we don’t just build appliances, we build long-term relationships. Our goal is to offer not only products that stand the test of time, but also support and service that you can trust for life. ESSE Engineered for life, built for generations.
ESSE Owners Club
Welcome to the ESSE Family
ESSE provides you with everything you need to get started with your stove to enjoy your ESSE for many years to come. By visiting the ESSE website https://www.esse.com/owners-club/ you will find the latest news, tips, and tricks to get the best from your ESSE and exclusive recipes from top chefs for you to try at home.
Love your ESSE and it will love you back. Whether you need help with the maintenance of your stove, want to find the best way to store logs, or are having trouble lighting your stove, all the answers can be found at esse.com.
Since ESSE was founded in 1854 the world has seen a lot of change, but our values remain constant. Our mission is simple: to create stoves and cookers of outstanding quality that are the cleanest and most efficient on the market. ESSEs have been relied upon in some of the world's most demanding environments - from the Antarctic to Crimea, the Savoy, and royal residencies to Scottish bothies - we are confident they will stand up to the tests of your home.
Informazioni di contatto
Ouzledale Foundry, Long Ing Lane, Barnoldswick, BB18 6BJ, Barnoldswick, Regno Unito
- +44 (0)1282 813235
- enquiries@esse.com
- www.esse.com
4,5
Eccellente
545 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
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Risposta di ESSE
Thank you for taking the time to share your feedback regarding our spare parts delivery. We’re always looking to improve, and your review is important to us. Please let us know what went wrong and how we might be able to increase your 1-star rating?
You can contact us directly at enquiries@esse.com or reply here. With kind regards, ESSE.
Found the bit that was needed on your…
Found the bit that was needed on your site easy to orderDeliverywas quick
15 agosto 2025
Risposta di ESSE
Thank you for your review, with kind regards, the ESSE Team.
Intelligent Web site,always there
Intelligent Web site,always there, backed by personable staff
15 agosto 2025
Risposta di ESSE
We are pleased to receive your kind review, thank you from us all at ESSE.
No customer care
I have tried calling Esse 6+ times only to be position 1 in queue for 10 mins then be placed on answer machine. They have emailed back but did not resolve the issue re being unable to organise purchase and shipping of an essential part for my esse cooker! Its been 4 weeks now and i cannot use it until fitted.
4 settembre 2025
Non scritta su invito
Risposta di ESSE
Hi Clare, thank you for leaving your review. I do hope our sales team has resolved your part requirement. Do not hesitate to contact us on enquiries@esse.com, 01282 813235 so we can assist. With kind regards, ESSE.
Lovely looking wood burner stove.
Lovely looking wood burner stove.
Hot Stuff Stoves fitted it very professionally.
2 agosto 2025
Risposta di ESSE
We are pleased to receive your kind product review and hope you have many years of enjoyable warmth and pleasure from your ESSE stove. We shall pass your feedback onto our retailer in Hoylake. With the best regards from everyone at ESSE.
Parts easy to find on website
Parts easy to find on website, easy check out and royal mail delivery which is really helpful as they know our place which can be a bit difficult for couriers to find.
3 agosto 2025
Risposta di ESSE
We are pleased that your ESSE parts delivery was satisfactory. Thank you for taking the time to leave your feedback. With kind regards from the ESSE Team.
Suburban vs rural
Suburban vs rural
- I like the construction of the stove.
- I don't like the lack of controls - one small air controller. I'm always needing to leave the door ajar.
- It is perfectly designed for suburban situations, but I live in a rural property - I need to burn the wood fallen on my 80 acre property, and that wood is 'variable'.
- I don't like the way the glass smokes up overnight.
- I do very much like to slow combustion that means I can easily re-kindle in the morning.
22 luglio 2025
Risposta di ESSE
Thank you for sharing your feedback regarding your ESSE stove.
To help us better understand and resolve your issues, we kindly ask you to contact our customer service team on 01282 813235 or via email at customerservice@esse.com. Please include details of your stove model and the name of the installer.
From your comments, it’s possible there may be insufficient draw from your chimney, which can affect performance. Our team will be happy to assist in diagnosing and improving the operation of your stove.
We look forward to hearing from you and helping you get the best from your ESSE.
Good advice from the team
Good advice from the technical team. Also helpful and friendly.
21 luglio 2025
Risposta di ESSE
Thank you for taking the time to leave feedback. With kind regards, ESSE.
Risposta di ESSE
Thank you for your feedback. With kind regards, ESSE.
Great service
Never have a problem with getting parts, easy site to work with or Always someone to call if needed.
26 luglio 2025
Risposta di ESSE
It is lovely to receive your feedback. Thank you from ESSE.
Fabulous products Excellent quality
Fabulous products Excellent quality. Highly controllable Efficient heat output
22 luglio 2025
Risposta di ESSE
We are pleased you are enjoying your ESSE stove. Thank you for taking the time to provide feedback, we shall share your review with the engineering team. With warm regards, ESSE.
Great service.
30 giugno 2025
Risposta di ESSE
Thank you. We appreciate you taking the time to leave us a review. With kind regards, ESSE.
Risposta di ESSE
We appreciate you taking the time to leave a review. Thank you. ESSE.
Risposta di ESSE
Thank you very much. With the best regards, ESSE.
Quick and easy to order the part and it…
Quick and easy to order the part and it arrived promptly.
29 maggio 2025
Risposta di ESSE
It is lovely to hear from you. Thank you for your kind review. ESSE.
Very helpful in providing parts
Very helpful in providing parts for my Esse and then Technical dept helping with detailed fitting instructions.
At all times staff were understanding and courteous
4 giugno 2025
Risposta di ESSE
It is lovely to hear your feedback. Thank you for taking the time to respond. With kind regards, the team at ESSE Engineering.
Risposta di ESSE
We are pleased to receive your review. Thank you. With the best regards from everyone at ESSE Engineering.
Risposta di ESSE
Thank you for your kind feedback. We shall share it with the team.
Very good customer service
Very good customer service! When there was a mistake with my order for spares, my email was replied to very quickly and the matter dealt with efficiently and personally by a member of the Team and the mistake was rectified without fuss.
7 maggio 2025
Risposta di ESSE
We are pleased to hear that your issue was resolved. Thank you for taking the time to leave a review. With kind regards, ESSE.
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