Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeOrange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB
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Carl S and Jay arrived exactly on time and completed the repair that their colleague did not when he visited two days ago! Both were very professional, respectful and knowledgeable about the work th... Leggi di più
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Superb from start to finish ! We had a pipe leak just Prior to holidays , appointment arranged within 30 minutes. Carl and Jay were at the door . Highly recommended company , extremely efficient s... Leggi di più
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Dyno Rod engineer turned up the same day to deal with an emergency water leak in my bathroom. Anth was very kind did the job quickly and took time to explain what to in case it ever happened again and... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Informazioni di contatto
Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, Regno Unito
- 0191 303 9799
5,0
Eccellente
6K recensioni
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Le persone hanno visualizzato anche
Kris and Jed
Kris and Jed, excellent service! Replaced water tank and Told me that my immersion heater was switched on, really don’t know how long that’s been on for!! Thank you!!!
25 agosto 2026
Non scritta su invito
Risposta di Dyno-Rod - Plumbing Newcastle and North East
Beth,
We're so pleased to hear about your positive experience with our service! It's wonderful that your water tank was replaced and that our team could help with the immersion heater. Thank you for sharing your feedback.
Dyno-Rod
Carl-s arrived bang on time and had to…
Carl-s arrived bang on time and had to go to 2 different suppliers to get the parts, but fixed it really promptly. Really nice guy and very efficient
25 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
ron Peel,
We're delighted to hear about your excellent experience with our service. It's wonderful to know that our team member arrived promptly and efficiently resolved the issue, even needing to visit multiple suppliers for parts. We appreciate your kind words about their helpfulness and efficiency.
Dyno-Rod
Carl came despite a Comms failure
Carl came despite a Comms failure. He was cheerful, friendly and very reassuring, especially when he had diagnosed the problem and indicated it could be fixed easily.
25 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
Demon a/c user,
We're delighted to hear about your excellent experience with our service. It's wonderful to know that our team member was cheerful, friendly, and reassuring, and that the problem was easily diagnosed and fixed.
Dyno-Rod
Toiletgate
Jed arrived late on Saturday night and fixed the toilet that had caused problems all week. He went through everything with me and gave advice on questions I had regarding the next steps regarding bathroom. He saved the day as we didn't have a toilet to use until he arrived. Thanks so much Jed!
22 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
julie davidson,
We're delighted to hear about your excellent experience with our engineer. It's wonderful to know the toilet issue was resolved efficiently, even late on a Saturday night. Thank you for your kind words!
Dyno-Rod
Great service
This was a fast and easy job to report online with a fast respond time. The Engineer Adam was professional and efficient keeping me informed of the job at all time 1st class job.
24 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
Charles Peirson,
We are delighted to hear about your excellent experience! It's wonderful to know that reporting online was fast and easy, and that our engineer was professional and efficient, keeping you informed throughout the job.
Dyno-Rod
Friendly and professional service
Friendly and professional service; solved my problem quickly. Thank you.
24 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
David,
We are so pleased to hear that you experienced friendly and professional service, and that we were able to resolve your problem quickly. Thank you for your kind words!
Dyno-Rod
Great service
Carl delivered a great service. Excellent knowledge and great customer service skills.
Fantastic job!
24 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
Ben Ward,
We're delighted to hear about your positive experience with our service. It's wonderful to know that our team member provided excellent knowledge and great customer service skills. Thank you for your kind words!
Dyno-Rod
Adam the very helpful plumber
Adam called me beforehand to make sure I was available, which was very helpful. He arrived exactly when he said he would and did an excellent job. He also took the time to explain everything that he’d done to solve both the problems. He was brilliant and extremely pleasant and polite as well. Thank you Adam.
24 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
Eric Cunnison,
We are so pleased to hear about your excellent experience! It's wonderful that our engineer called ahead, arrived on time, and took the time to explain everything. We're glad they were brilliant, pleasant, and polite.
Dyno-Rod
Good job well done.
23 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
Yiwei Xie,
We are so glad to hear that you had a positive experience with us. We truly appreciate your kind words!
Dyno-Rod
Jed did an amazing job fixing the…
Jed did an amazing job fixing the toilet flushing mechanism. Everything was kept clean & tidy and was done very quickly. Excellent service.
24 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
Rick Watson,
We're delighted to hear about your excellent experience with our plumbing service. We appreciate your kind words about the quick and efficient service provided, and that everything was kept clean and tidy.
Dyno-Rod
Carl was a great help
Carl S was a great help with our emergency call out, came within an hour of our call and explained the issue clearly
23 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
Joel Waring,
We're so pleased to hear about your positive experience and that our team member was able to respond quickly to your emergency call. It's wonderful that the issue was explained clearly. Thank you for your kind words.
Dyno-Rod
speedy service
Such speedy service and a very pleasant engineer who was efficient, polite and friendly, Carl S you’re a star!
23 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
Steve Green,
We are so pleased to hear about your positive experience with our service. It's wonderful to know that our engineer provided such speedy, efficient, polite, and friendly service. Thank you for your kind words!
Dyno-Rod
Great Service
Carl A was very helpful and did a great job. Thanks very much
20 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
Lora,
We're so pleased to hear that you had a positive experience and that our team member was very helpful. Thank you for your kind words and positive feedback; we truly appreciate it.
Dyno-Rod
Had a fantastic experience great lad…
Had a fantastic experience great lad who came to help fix my toilet highly recommend him very polite and friendly and done a brilliant job thank you Dan flat 11 blue bell court the man was called Jed wish all the best
22 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
Tactical Games,
We're so pleased to hear about your excellent experience with our service. It's wonderful to know our engineer was polite, friendly, and did a brilliant job fixing your toilet. Thank you for your kind words and recommendation!
Dyno-Rod
Fantastic job by the engineer Carl S
Fantastic job by the engineer Carl S
He arrived exactly when he said he would
Water pipe joint broken
Fixed and water back on in forty mins from arrival to departure
Fantastic
23 agosto 2026
Non scritta su invito
Risposta di Dyno-Rod - Plumbing Newcastle and North East
Mark Rochester,
We're so pleased to hear about your fantastic experience with our service. It's great to know that the engineer arrived promptly and efficiently fixed the broken water pipe joint. Thank you for your kind words!
Dyno-Rod
Carl -s came today solved pleasent so…
Carl -s came today solved pleasent so professional
23 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
Barbara Robinson,
We're so pleased to hear our service was pleasant and professional. We appreciate your positive feedback and kind words.
Dyno-Rod
Carl s
Carl s. Thank you so much for coming on a Sunday morning to make sure me and the kids now have water!! Amazing service very friendly and professional
23 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
Miss Zoe Gallagher,
We're so pleased to hear about your positive experience with our service. It's great to know that our engineer was able to ensure you and your children had water, even on a Sunday morning. Thank you for your kind words about our friendly and professional service!
Dyno-Rod
Excellent workmanship
Jed from Dyno plumbing in conjunction with British gas, came out on an emergency call at 8 o'clock on a Saturday night. He checked everything to find my leak in the bathroom. He kept me informed the whole time and sorted the problem. A credit to his company
22 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
June Jones,
We're delighted to hear about your excellent experience with our engineer. It's wonderful to know the leak was found and sorted efficiently, even on a Saturday night. Thank you for your kind words!
Dyno-Rod
Horrendous experience. Booked appointment for a power flush of…
Booked appointment for a power flush of heating system for 17th August, received a phone call asking if they could come on 13th August due to a cancellation, great I thought that's fine by me. Engineer turned up on time on 13th and proceeded to start flush through radiator, (I was advised by B/ Gas it would be reverse flushed through boiler, but never mind I assume they knew best. All went well for about an hour then my fuses tripped, I reset and every time he switched flushing machine on it tripped my electrics eventually discovered a faulty machine. By the time he came back with a replacement 2 Hours wasted. Continued with flushing and about 16:30 said it was all done and left.(No check done to confirm all was working) No paperwork left.
At 1700 I went for a shower only to discover no hot water or heating. Rang office and 3 of the listed managers and no answers, left a message with Manager Emma( 13 august) and still had no reply as of today 21st August.
Managed to refill boiler as pressure was zero and boiler fired up, put heating on to check and some radiators warm at top, bled rads and all hot, so turned heating off. Following day tried heating again and boiler not working due to same problem, refilled to pressure and all working again.
Not so important but still poor customer service ,Pipe lagging not replaced just left on the floor, radiator valve cap left on floor, My garden hose that was used was left dismantled outside.
Prior to all this my boiler had no issues and was working fine.
17 agosto 2026
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Risposta di Dyno-Rod - Plumbing Newcastle and North East
John L,
We are truly sorry to learn about the series of issues you encountered during and after your recent power flush service. We understand your frustration with the faulty equipment thankfully we were able to provide a replacement in day. We are reviewing your feedback to ensure such oversights are addressed and to improve our service delivery.
Dyno-Rod
Thank you Carl A
Thank you Carl A, for your help and efficiency for putting into action the on going repair to our stressful worrying situation. Many thanks jk
20 agosto 2026
Non scritta su invito
Risposta di Dyno-Rod - Plumbing Newcastle and North East
Judith,
We are so pleased to hear about your positive experience with our service. It's wonderful to know that our team was efficient in addressing your stressful situation. Thank you for your kind words.
Dyno-Rod
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