Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent 5-star service from the Norwich branch of Metro Rod. We had Charlie come out to deal with sluggish and smelly internal kitchen and bathroom drainage in our City flat. He was on time, ve... Leggi di più

Valutata 5 stelle su 5

I had a blocked drain and had arranged it to be cleared through my insurance company. They did not instruct Metro Rod correctly so the work was not carried out initially as intended. It was getting la... Leggi di più

Valutata 5 stelle su 5

Metro Rod Truro in Cornwall. Excellent service cleared my blocked toilet with jet rod. Responded within an hour. An efficient and friendly service. Competitive pricing better than Dino Rod.

Valutata 1 stelle su 5

Booked to empty two septic tanks at same location, charged the same amount for both jobs even though one was documented for less money due to no call out fee/ no travelling time and it was only ha... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Idraulico

Informazioni fornite da varie fonti esterne

Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

755 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Gary to the rescue

I had a blocked drain and had arranged it to be cleared through my insurance company. They did not instruct Metro Rod correctly so the work was not carried out initially as intended. It was getting late and I was getting concerned. I then had a call from a lovely lady at Metro Rod, who had arranged for someone to come at short notice. Gary arrived with a very positive attitude. It was an awkward job, I thought, but he finished it in about 20 minutes. He was very friendly and also made some recommendations to help prevent the same problem recurring. On that basis I would highly recommend the company, both the technicians and the back-up staff

5 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent 5-star service from the Norwich branch of Metro Rod

Excellent 5-star service from the Norwich branch of Metro Rod.
We had Charlie come out to deal with sluggish and smelly internal kitchen and bathroom drainage in our City flat.
He was on time, very professional and used a specialist milling machine to clear the pipes properly. He was very respectful of the property and left everything as tidy as possible.
A very stress-free experience from start to finish which we really appreciated. Highly recommended.

1 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Trustworthy

Got a phonecall on the day stating rough ETA.
Guy was respectful of my property.
It ain't a nice job unblocking a blocked drain yet he was always polite.
Great service 💯

28 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Metro Rod Truro in Cornwall

Metro Rod Truro in Cornwall.
Excellent service cleared my blocked toilet with jet rod. Responded within an hour. An efficient and friendly service. Competitive pricing better than Dino Rod.

27 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

The guy that came did a fab job

The guy that came did a fab job, he was really nice and polite and I would recommend to anyone! He even moved my plant pots around and washed down the front of my property afterwards- really grateful- Thank you x

28 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service.

We had a blocked bath and sink upstairs, hair (once again) from the girls in my house. Anyway, Brin came over at the time he was expected and I received a call from their office to tell me they were on the way. Brin was professional, polite and just a decent guy. He managed to unblock the pipe in minutes, I was over the moon.

We have used other companies in the past, but will use MetroRod if we are unfortunate enough to have the issue again.

5 stars...

1 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Booked to empty two septic tanks

Booked to empty two septic tanks at same location, charged the same amount for both jobs even though one was documented for less money due to no call out fee/ no travelling time and it was only half empty.
Promised mutable times that the bill would be looked at and reduced. Over 6 months later no alterations and broken promises.
Throughly dissatisfied and disappointed with the company.
Money grabbing at the very least with bad communication skills.
Will not be using for any of my property portfolio or large family custom.

25 agosto 2025
Non scritta su invito
Logo di Metro Rod

Risposta di Metro Rod

Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and understand how frustrating this must have been, especially given the delays and lack of follow-up you’ve described.

This certainly isn’t the level of service or communication we aim to provide, and we’d genuinely like the opportunity to look into this matter properly for you. Please could you get in touch with us at CustomerCare@metrorod.co.uk, providing any your post-code, so we can investigate what happened and work towards putting things right.

Valutata 4 stelle su 5

Dundee mertrorod were very good

Dundee mertrorod were very good, our engineer William was top notch and very informative, the only reason why we didn’t give 5* was that the pricing for the job was a bit opaque, an hourly rate included in the job quote would be helpful.

16 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Really good service

Really good service . The y let me know when they would arrive and weee on time. Lewis was on it straight away and sorted the problem with no fuss ! Even took the time to send me some pictures so I could split the bill with the neighbour.

9 marzo 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più