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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have ordered several times from the Dvor app and the shipping is usually next business day or two. After that, I am at the mercy of the shipping company, NOT Dvor. They have good prices on some it... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I paid 516.00 for a scope i have yett to receieve. I accidently had it mailed to our home in Texas instead of our summer home in Canon City, Colorado. Totally my fault! I called our USPS mail lady... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good to great pricing on quality products from a vast array of manufacturers. Once ordered the time between making the purchase and the shipping notification seems a bit of lead time, on the one ha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered the Nitecore P23I flashlight, it was an easy and fast order. I do wish DVOR would sell more products to folks in WA state. I understand their concerns about being sued but other companies th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

4K recensioni

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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

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4,2

Tutte le recensioni

(3804)

76 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Great place

I have been a long time customer and purchased many items, mostly small things, knifes, ammo or ammo boxes. I find Divor has a wide range of products and if you use a little patience you can find some really good deals, I have. I see some negative comments about wait times and items not arriving, in my experience don't order the item if you see it is back-ordered.

8 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I had ordered almost $300 worth of…

I had ordered almost $300 worth of knives and other items and they did not honor the prices that they had put on their website. They canceled my orders. I told him if there was not gonna honor the prices that they had on their website. I was gonna cancel my subscription so I did before that incident that I had ordered a lot of stuff to them and everything was working fine, so good luck.

4 gennaio 2024
Non scritta su invito
Logo di Dvor

Risposta di Dvor

Greetings David! We attempted to locate your order history with us by searching our system for your first and last name (as it appears in this review), but unfortunately, were unsuccessful. We want to investigate this for you, but to do so, need additional details to locate your order.

Whenever you have a moment, please contact our Customer Care team so that we can look into this further. We can be reached over the phone at 1-847-513-6211 (or toll-free at 1-800-504-5820), Monday - Friday, between 10:00am - 6:00pm Central Time. You may also Live Chat with us on our website, or send us an email (contact information for both can be found here: https://www.dvor.com/contact-member.html). Our hours of operation for Live Chat and email matches our phone hours of operation above.

We hope to hear from you again soon so that we can properly address your concerns. Thank you.

Valutata 4 stelle su 5

Great so far.

Great products so far. Everything arrived intact and well protected. Shipping can be longer than some.

13 giugno 2024
Non scritta su invito
Valutata 2 stelle su 5

6 weeks shipping time

6 weeks shipping time, and when I received my backpack it is missing the embroidered velcro patch! I send an email to you guys and I haven't received any answer yet
Reply
Why just don't send me the missing patch instead of me returning the item, and have to pay you restocking fee?

25 settembre 2024
Non scritta su invito
Logo di Dvor

Risposta di Dvor

We are very sorry for any misunderstanding. Please note that the product's availability is listed to the right of the Add to Cart button. If it is in stock, it will say “In stock” or "Expected to ship within 1-2 business days". If it is out of stock or shipping from a sister warehouse, it will show the estimated timeframe for shipping.

When your order was placed, the estimated timeframe for shipping was 4-6 weeks as the item was out-of-stock and on backorder.

We also, unfortunately, were unable to locate any received emails. We want to ensure that you have our correct contact information for whenever you need to get a hold of us. Our Customer Care team can be reached over the phone at 1-847-513-6211 (or toll-free at 1-800-504-5820), Monday - Friday, between 10:00am - 6:00pm Central Time. You may also Live Chat with us on our website, or send us an email (contact information for both can be found here: https://www.dvor.com/contact-member.html). Our hours of operation for Live Chat and email matches our phone hours of operation above.

We hope to hear from you again soon so that we can discuss your order further. Thank you!

Valutata 5 stelle su 5

Great prices

Great prices, had to make a return due to my own ignorance of the product I ordered, and customer service was wonderful in setting up a return.

1 settembre 2024
Non scritta su invito
Valutata 3 stelle su 5

A month?

I ordered a few things from DVOR recently and I have no complaints about the prices or quality of the items I bought. But taking over a MONTH to ship them is absurd. Of all the online retailers I have used over the years, they are undoubtedly the slowest.

19 agosto 2024
Non scritta su invito
Logo di Dvor

Risposta di Dvor

Greetings Christopher! Please note that the product's availability is listed on the product page of our website near the Add to Cart button. If it is in stock, it will say “In stock” or "Expected to ship within 1-2 business days". If it is out of stock or shipping from a sister warehouse, it will show the estimated timeframe for shipping.

We believe we may have located your order in our system (placed on 8/19/2024, consisting of 3 items total). We show that the estimated timeframe for shipping for all 3 items was "1-3 weeks" at the time your order was placed.

In situations when we have back-ordered items, we work with our supplier to get the shipment as quickly as possible. Typically, they provide an estimated delivery date and make their deliveries within the specified time frame. Unfortunately, though, those estimates do not guarantee the item will be delivered to us in the timeframe provided due to several factors that are outside our control.

We show that these backorders were filled on 9/18/2024 and 9/19/2024, and the order shipped out later that day. The carrier's tracking information shows that the package was then delivered on 9/24/2024.

We hope that this has cleared up any misunderstanding. However, should you still have additional questions for us, please do not hesitate to contact our Customer Care team and we will be happy to assist further.

We can be reached over the phone at 1-847-513-6211 (or toll-free at 1-800-504-5820), Monday - Friday, between 10:00am - 6:00pm Central Time. You may also Live Chat with us on our website, or send us an email (contact information for both can be found here: https://www.dvor.com/contact-member.html). Our hours of operation for Live Chat and email matches our phone hours of operation above. Thank you!

Valutata 5 stelle su 5

Great Goods, Excellent Price

The pins are even better than push pins when it comes time to remove them, with plenty of material to grip. They're quite easy to find, too. The Tipton gun vise? I have bought several gun vises and those don't even come close when it comes to grip and usefulness. As for Dvor, I was very pleased with the price of this order. Well done!`

22 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

I've been a DVOR customer over 10 years…

I've been a DVOR customer over 10 years now.

Without fail, I find a good deal on an item and they deliver. It can be weeks sometimes from date of order and delivery but they are transparent about this and there's no surprises. For the money saved, I can manage the wait times.

For my most recent items, as always, DVOR delivered as expected.

3 settembre 2024
Non scritta su invito
Valutata 4 stelle su 5

I have had very good experience with…

I have had very good experience with Dvor. However, it and Optics Planet need to improve the software link from once they recognize an order to uploading the tracking data when the item is shipped. Frequently there is no tracking link provided. I have had to call Dvor and get the tracking number.

7 agosto 2024
Non scritta su invito
Valutata 4 stelle su 5

Fast to ship

Fast to ship, emails when ready and shipping...
I like the feature that shows when the item will be shipped so I don't get caught off guard.
I like the daily deals, just need more of the good stuff...
And when you do a warehouse cleaning, do it! Deop your stuff a couple of bucks to offset the tax!

Best regards

Ken

24 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

I had been looking for premium 6.5…

I had been looking for premium 6.5 Grendel ammo and finally was able to find some in stock through Dvor.com. Shipping cost was minimal, and UPS delivered it to my door in about 7 days. I received all items ordered in good condition. I haven't been able to take it to the range yet, but the 123gr Sierra bullets should perform admirably.

21 agosto 2024
Non scritta su invito

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