Dropless Recensioni 2426

TrustScore 4 su 5

4,0

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Valutata 5 stelle su 5

Just had a major service done on the morning of 20/05/2026 on my Peugeot 107 Urban by Beqir from Dropless, and I couldn’t be happier! He came right to my home, which made the whole experience incred... Leggi di più

Valutata 1 stelle su 5

Rubbish service from Dropless. Waiting for a small dent to be repaired on our car since July 2023. It is now March 2024.They reschedule and then cancel over and over. They state each time it is due to... Leggi di più

Valutata 5 stelle su 5

Had Ben come to repair a large key scratch across 2 of the cars doors and another key scratch on the boot lid. Through conversation I could tell he clearly knew his job very well and I was very happil... Leggi di più

Valutata 5 stelle su 5

Absolute pleasure with Bruno. It's so easy to get ripped off in these situations especially as a woman, but I felt very secure. He was kind, very quick and helpful and explained everything through sup... Leggi di più

Dettagli dell'azienda

  1. Servizio auto

Scritti dall'azienda

Dropless are the UK's leading mobile service for car washing and valeting. We provide the fastest and most effective service for scheduling a car wash - let our washers come to your car, wherever, whenever. We strive to provide the best service for all of our customers and a price that is competitive.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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Non ha risposto alle recensioni negative ricevute

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Valutata 1 stelle su 5

Waste of time..Not worth

Waste of time. They are useless company who cannot do one simple job of fixing slight repair on front bumper and alloy wheels. As I was looking to get my car ready to send back the leasing company, I emailed them to take a quote. The next day I had to chase them to get an update and at the end of the day they email back with a lame excuse that due to location of the damage they cannot accept this job? It is more ridiculous when they mentioned that it they cannot fix this things roadside - totally contrast to what they advertise on their website. The only reason I approached them is because they came on the top of my Google search. They should be on the last page.
Thanks for wasting my entire day!

16 maggio 2023
Non scritta su invito
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Risposta di Dropless

Hi there Prashant,

Sorry to hear we weren't able to assist you with your end of lease repairs. After looking into your request, I see that the location of the damage was in fact, in an area that we could not repair. As we are a mobile service, we need to ensure we can complete the repair to a 'like new' standard. If this is not achievable, then we'd rather not waste your time. We hope you understand where we are coming from.

Thanks,
Dropless team

Valutata 1 stelle su 5

GUYS ANY ONE LOOKING TO GET BODYWORK OR…

GUYS ANY ONE LOOKING TO GET BODYWORK OR A SMART REPAIR DONE BY THESE GUYS STAY AWAY I MEAN IT THEY RUINED MY NEW CAR EVEN THAT CHRIS GUYS AKA MANAGER HE HAS 0 KNOWLEDGE ABOUT BODY WORK DONT GET FOOLED BY THE PRICE AND COMPANY IT WAS A NIGHTMARE AND DEPRESSION UNPROFESSIONAL WAS NEARLY GOING COURT IF YOU LOVE YOUR CAR GO TO A WORKSHOP NOT THESE GUYS ❌❌❌❌❌❌❌❌

10 maggio 2022
Non scritta su invito
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Risposta di Dropless

Hi Mizoo Wizoo,

We're sorry to hear you've not had a great experience. Seems out of the ordinary. In order for us to get to the bottom of this, please do pop us a note at marketing@dropless.co.uk. That way we can pick up and have a more detailed look at the job in question.

Thanks,
Dropless team

Valutata 3 stelle su 5

I was one of the first Dropless customers

I was one of the first Dropless customers back in 2021 and setup a regular car valet.

Started off well, but by Q3 2022 the valets were starting to be cancelled, often on the morning of the service. Between August and December 2022 only had two car cleans. All the others were cancelled. 2023 started even more poorly and now the entire service has been canned.

If you try and book a valet in the South West you're now told Dropless doesn't cover the area!

19 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

PLEASE STAY AWAY FROM THIS PEOPLE

PLEASE STAY AWAY FROM THIS PEOPLE. Horrible customer service. The job quality is the worst you can have, just unbeilable. The paint peeled of after less than one year. I contact the customer service (BORIS) but his now saying is nothing to do with them....This is not acceptable they are not accepting the responsibility not even with proves just photos and emails of the previous damaged

27 marzo 2022
Non scritta su invito
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Risposta di Dropless

Hi there Nuno,

Thanks for your feedback. As mentioned by Boris in his response to you, from the images you sent us of the paint work, there are a lot of light scratches and other damage to the paintwork in view. Comparing this to the images of the completed repair we performed, it doesn’t look to be the same area that we repaired and therefore, new areas of damage are not covered by our lifetime warranty. I hope you can understand that we can only be accountable for any issues arising from the work we’ve done.

Thank you,
The Dropless team

Valutata 5 stelle su 5

Outstanding

Outstanding work by Muhammad from Dropless. He took a lot of time, real attention to detail. Couldn’t recommend more highly

23 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Absolutely incredible

Absolutely incredible! Muhammad spent so much time and care and literally transformed my car back into a brand new state! I am so grateful and couldn’t recommend him more.

2 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Spotless

What an absolute transformation! It was absolutely filthy (no thanks to the children) but now looks like a brand new car. Muhammad’s service was impeccable. Highly recommend.

24 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Fantastic service. Muhammad was amazing and completely transformed the car. I have three children and the car was in an awful state. Now it looks brand new.

20 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Dropless (office representatives) useless…

Dropless (office representatives) are very unprofessional and cancelled my booking without any prior warning. Only when I reached out to them by email because it was a no show did they tell me they didn’t have an operative in my area. If I hadn’t of reached out, I’d still be waiting at home especially for an operative to come. Their live chat and phone lines are also totally useless - no response from either option)
Totally unacceptable and unprofessional. Dropless are amateurs.

18 febbraio 2023
Non scritta su invito
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Risposta di Dropless

Hi Sophia,

We’re sorry to hear your booking was cancelled on short notice. We’ve recently updated some of the areas we’re able to service which is why your booking was cancelled. An email did go out to you on 17.02 prior to the changes. We are very sorry if you did not see this email and acknowledge that maybe some further communication should have been sent to you after this email.

Nevertheless, our apologies for no longer being able to keep your vehicle clean and shiny. We do hope you’ll understand and do appreciate your feedback.

Thanks,
The Dropless team

Valutata 5 stelle su 5

Car looks like new

Car looks like new. It was filthy inside and out but is now spotless after care and attention from Mohammed. Thank you!

15 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great service from Muhammad from…

Great service from Muhammad from Dropless. My car had been sitting under a tree all winter so was covered in sap, bird droppings and leaf debris. In a very sorry state but after a couple of hours with Muhammad it was back in showroom condition inside and out. Very happy. Have used Dropless several times before and will definitely use again.

14 febbraio 2023
Non scritta su invito

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