Dreams - St Helens Recensioni 

291
TrustScore 5 su 5

4,9

Unit K2 St Helens Retail Park, WA9 1JJ St Helens, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were made to feel very welcome when we arrived at the store, Chris made us feel at ease and there was no pressure sales. The whole experience felt very relaxed, and after two visits to the store we... Leggi di più

Valutata 4 stelle su 5

A Member of Dreams contacted us today to discuss our experience with dealing with Dreams Customer Service yesterday. To apologize which is much appreciated Hence I have updated my re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Needed new Mattress for Bed Base bought from Dreams last year. Checked online and then went in store to look at and try. Bought mattress and given delivery day. Received email day before with time... Leggi di più

Valutata 5 stelle su 5

Called into St Helens branch to browse for a new bed. No pressure sales techniques, just really excellent customer service. The Sleep Match technology was really helpful and we made a choice with de... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Unit K2 St Helens Retail Park, WA9 1JJ, St Helens, Regno Unito

  • 01744347336

4,9

Eccellente

TrustScore 5 su 5

291 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(291)

13.988 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing service

Kevin was amazing, we picked our mattress and everything was seamless. Delivery was on time and the guys were both friendly and efficient, taking our old mattress as also. Sweet dreams ever since

12 aprile 2025
Valutata 5 stelle su 5

Excellent service from start to finish

Excellent service from start to finish, went to the St Helens branch looking for a basic bed for one of the spare rooms, Ashley showed us many alternatives that we hadn’t thought of and came up with the ideal solution! Also I have to add that the delivery guys were brilliant, very helpful and professional!

4 aprile 2025
Valutata 5 stelle su 5

Excellent service

Excellent service from start to finish, all staff from in store to delivery guys extremely pleasant & friendly. Would definitely return in the future & highly recommend.

19 febbraio 2025
Valutata 5 stelle su 5

Exemplary Customer Service.

Called into St Helens branch to browse for a new bed. No pressure sales techniques, just really excellent customer service. The Sleep Match technology was really helpful and we made a choice with delivery 4 weeks hence, which is fine.

These guys understand what customer service is all about. They don't merely pay lip-service to it - makes a refreshing change.

23 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Friendly and helpful staff

Friendly and helpful staff. Not pushy with the sales techniques - offered us a hot drink and let us browse before offering extra assistance. We used the sleep machine to find our perfect mattress and it really does work! Tried lots of different mattresses and ended up with one recommended by the machine. Also got to test the bed with tempur pillows and ended up purchasing 2 of those as well as they were so comfortable. Would definitely recommend this company if you’re looking to purchase a new bed/mattress.

1 marzo 2025
Valutata 5 stelle su 5

fantastic

we bought our bed at the st helens branch, Kevin was amazing really went the extra mile & our new bed & mattress is amazingly comfortable definitely recommended

22 febbraio 2025
Valutata 5 stelle su 5

Good product, excellent service!

Great bed frame, looks fabulous! The ottoman facility is really spacious. The mattress is just right after using the facility in the shop to recommend what was best for us. Our experience, in the showroom, was very good. The team who brought and constructed the frame were very efficient and friendly, I would recommend them. All the accessories are lovely. Very happy with our new bed and getting comfy nights sleep.

10 febbraio 2025
Valutata 5 stelle su 5

Staff in the shop really friendly and…

Staff in the shop really friendly and helpful. The 2 lads who delivered the bed were fantastic and had no problem putting into our garage for us. Both of them were really chatty and friendly and stacked the bed boxes neatly in the garage for us.

8 febbraio 2025
Valutata 5 stelle su 5

Always go to dreams…

Always go to dreams when we need beds/mattresses. Always ask for Kevin. He is honest and knowledgeable. I always feel he isn’t trying to ‘sell’. I would highly recommend.

21 gennaio 2025

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