Great adjustable bed. Delivered on time by a professional team who assembled the bed and gave a full demonstration of how to use it. They spent time with me before starting to assemble and put the bed... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Staff in store were super helpful, polite and not pushy. Everything was delivered as they said it would be and the delivery team were simply excellent. Bought everything in the sale….so all in all a g... Leggi di più
Great service. We went to the dreams mattress shop in Potters Bar. Lanre was very knowledgeable about the mattresses, bed frames & pillows. He was ever so patient with us going back and forth to diffe... Leggi di più
Jamiel was very friendly and very attentive. Second time coming into store and he was for the 2nd time very helpful. Also another colleague was helpful upon collection on 16.03.26 im afraid we didnt c... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
195 Darkes Lane, EN6 1BW, Potters Bar, Regno Unito
- 01707909373
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Perfect
Perfect. Just What We Were Looking for. Helpful Service from the Team in Potters Bar Store to the Delivery Team.
Still pleased with Dreams
I went back to Dreams to purchase a new mattress as my past experience with the company has been excellent.
I wasn't wrong. I'm extremely pleased with the purchase which arrived as promised. Delivered by two very pleasant & careful men who then took away my old mattress.
I'd definitely use the company in the future.
Very efficient and professional
Helpful and experience staff and large…Great choice at Dreams
Helpful and experience staff and large choice of mattresses and beds
No pressure, great experience
Great experience, friendly, knowledgable and welcoming staff, with absolutely no pressure to buy. Highly recommend!
Excellent serice in the store without hard sell
Excellent serice in the store without hard sell. Allowed to try many different mattresses and gien plenty of time to do so. Good technical information without gobbledegook
Great Experience
Visited Dreams in Potters Bar today to purchase long overdue new bed and had the best experience. My assistant was the lovely Sid and he was just fantastic. Firstly there was the 'diagnostic bed' which monitors sleeping position and gives a print out of the best mattresses for me. Rather than trying out any bed I had a shortlist and Sid was very patient in taking me round them and explaining each one. After a relaxing time (no hurrying ) I made my selection. No hard sell it was my choice and I am very happy. Cant wait for delivery. I could write a lote more as it was a delight to buy my bed. It's good to know that there is still such good customer service out there. I was actually going to go further afield to a department store but so glad I didn't. Thank you Sid for making my experience a pleasure
First class service and advice!
First class service and advice from the staff at Potters Bar branch. All questions answered and the memory foam mattress we bought is just right for us. Fast delivery in one week from our order going in! Highly recommended.
I visited Dreams in Potters Bar…
I visited Dreams in Potters Bar recently and purchased a new mattress , would highly recommend them here great service
Dreams Potters Bar Location
Cuong did an excellent job explaining our choices to us and helping us select our new bed. He walked us through the selection of the mattress type that would work best for us and selecting a divan. All in all, an excellent experience. Would definitely return to this location to make another purchase in the future!
Really happy with the customer service…
Really happy with the customer service I received from dreams in potters bar, we didn’t plan on purchasing that day but i ended up purchasing a mattress which was in my budget.
Very helpful
Joe was incredibly helpful & very informative. Helped us make the right choice for comfort & for value
Super helpful and thorough mattress testing
Super useful staff who helped us with the sleep match machine and gave us thoughtful and direct information and advice, leading to us purchasing a new mattress that will keep us super comfortable in our new house.
I successfully purchased a quality mattress
I successfully purchased a very good mattress from this store many years before. The store assistant Joe on this occasion was extremely helpful, knowledgeable and patient, helping me narrow down to an excellent choice of mattresses I found the most comfortable. . While a tad more expensive than I expected, I believe I have come away with the ideal mattress for my needs. Highly recommended.
Our lovely First experience with Dream
Me and my husband we have some back pain him hernia and me more problem, so after few times when we was ordered mattress online, and still very disappointed we diced to walking in a Dream store, where we was very surprise in a good way about everything. Our rececevi from Celestine it was honestly so professional and with the big smile. Her and the manager of the store there was so lovely,professionally, kind and helpful. We was going to bring the mattress and at the end we bought even the frame bed and a duvet🤣🤣but happy to do it. Great job for the team and for the shop.
Don't dither - visit Dreams.
Don't dither when it comes to buying a bed or mattress, the only place to visit is Dreams.
You spend half your life sleeping, so make sure you find comfort and reliability.
I found the experience swift and very professional and made up my mind with the help of the salesperson.
30 minutes maximum time in the store, mattress ordered, paid for and free delivery 1 week later.
I paid £50 for removal of old mattress, all we had to do was wrap it in the green plastic sheet provided.
2 very nice men delivered and took the old one away.
The only way to buy a bed or mattress - 5 stars.
Excellent service as always!
Excellent service once again from the Dreams store in Potters Bar. Staff are really friendly and really know their product, they go out of their way to make it a great shopping experience. Have gone there for 15 years and never been disappointed.
We received excellent customer service…
We received excellent customer service from Joe at Potters Bar branch, He made us feel comfortable and answered all our questions. Joe was very positive and listened to our needs and was able to put himself in our shoes. Coming from a sales, customer service background myself, I know what to expect and was delighted to receive fantastic customer service from Joe. Thank you!
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