Visited the oxford branch after being let down by a fellow bed store in the local area. We were greeted by Jeff and Michael who were lovely and informative from start to finish. They showed us everyt... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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St Clair, the friendly, fun-loving customer sales person at the Oxford branch really made us want to return to the original store we'd seen what would be our chosen mattress. He was welcoming but didn... Leggi di più
We were greeted instantly by lovely staff, I was a bit worried how we'd try the mattresses with a big pram in tow but there was lots of space to manoeuvre and we felt comfortable moving around the st... Leggi di più
Buying beds can be boring. But having visited and purchased a bed from a Dreams bed store it was not the case. The experience was made excellent by the helpful staff and range of beds available. If y... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 1 Seacourt tower retail park, OX2 0JJ, Oxford, Regno Unito
- 01865502648
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Can't remember the last time i actually…
Can't remember the last time i actually had a dream until started sleeping on my Dreams mattress. I kid you not!
Excellent
Ordered by phone excellent service, delivery on time
Very pleased with purchase and service.
New Mattress
From telephoned order to delivery everything went like clockwork & I am very pleased with my new guestbed mattress.
Thank you
The sales person I dealt with was very…
The sales person I dealt with was very helpful, and the bed I ordered was delivered on time and assembled by a great team of people.
Worth a visit
Friendly staff, knowledgeable about their products, shop well arranged, good deals to be had
Welcoming in the store and attention to…
Welcoming in the store and attention to detail. Very efficient and polite salesperson. Exact in delivery of goods and offers of help at each stage. Thank you.
Excellent customer service
The salesperson who assisted us was very helpful, knowledgeable and accommodating. He offer us welcome drinks. We were also able to try the sleep match which allowed us to choose which mattress is compatible for us. We were able to get what we wanted with ease.
St Clair was very knowledge and very…
St Clair was very knowledge and very helpful!
Excellent advice
I visited on a weekday morning which was nice and quiet. Super help from Jeff. Loved the computerized bed and allowed to browse without pressure. My aim of selecting a new mattress was achieved and one comfortable night in, I'm wondering why it took me so long to buy one. Without the excellent logical advice of the Dreams salesperson, I know I would be still floundering with all the available choices.
Staff are friendly and welcoming and…
Staff are friendly and welcoming and knowledgable on the products best suited for us.
Had a great experience in store with…
Had a great experience in store with Jeff. Mattress was delivered straight to our bed. All round good service
Friendly helpful staff in store abd delivery team
Friendly helpful staff in store. Very friendly and helpful delivery team. Respected my home and very informative and knowledgeable about the product.
Faultless service
We received fantastic, relevant information on the shop-floor to be able to fully appreciate the pro's and cons of the options. The salesperson engaged with my teenage son (who we were buying for) and was very inclusive.
We included building the bed in the delivery option and they were in and done with no hassle in 20 mins. Fantastic service
Friendly & helpful staff, great products
Great selection of good quality products! We went to Dreams Oxford to buy a new bed and mattress. Having previously purchased a bed from Dreams there was no question that we’d return this time around as well. Our old bed is around 9 years old now and it’s still as great as it was when new. I’m hoping the new one will be same.
St Clair, Oxford branch, is so pleasant to do business with!
St Clair, the friendly, fun-loving customer sales person at the Oxford branch really made us want to return to the original store we'd seen what would be our chosen mattress. He was welcoming but didn't 'pester' us at all, just let us know he was there to answer any questions - which we soon had a few of. We really looked forward to going back to that branch to buy our mattress, when certain it was the one - a decision he had helped with.
Arranged over the phone
Arranged over the phone, including choice of suitable mattress. Jeff was extremely helpful and also arranged a prompt delivery to suit. many thanks
Potrebbe usare l'IA per rispondereMostra di più
My son bought a bed from yourselves on…
My son bought a bed from yourselves on September 5th. I left a 5 star review for the sales and helpfulness of St Clare of the Oxford depot in Botley. After a few weeks he contacted the store to enquire about a delivery date to which he was told the 5th of December!!! Come on Dreams do you really think this is acceptable? You were quick enough to take his money!! If I had known then what I know now I would probably of gone elsewhere. Don’t let the company down with a rubbish delivery time..

Risposta di Dreams - Oxford
We bought a new mattress from the…
We bought a new mattress from the Oxford Dreams store. We had first class service from the guys there. I would thoroughly recommend a visit if you are after a bed or mattress. There is plenty to choose from. My daughter had previously bought a bed, so we knew the service was good!
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