Dreams - Oxford Recensioni 

186
TrustScore 4.5 su 5

4,7

Unit 1 Seacourt tower retail park, OX2 0JJ Oxford, GB


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Valutata 5 stelle su 5

Excellent service given by the team especially the Assistant Manager ...he was brilliant answered all our questions which gave us confidence to place the order ...Excellent work

Valutata 5 stelle su 5

Visited the oxford branch after being let down by a fellow bed store in the local area. We were greeted by Jeff and Michael who were lovely and informative from start to finish. They showed us everyt... Leggi di più

Valutata 5 stelle su 5

St Clair, the friendly, fun-loving customer sales person at the Oxford branch really made us want to return to the original store we'd seen what would be our chosen mattress. He was welcoming but didn... Leggi di più

Valutata 5 stelle su 5

Buying beds can be boring. But having visited and purchased a bed from a Dreams bed store it was not the case. The experience was made excellent by the helpful staff and range of beds available. If y... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Unit 1 Seacourt tower retail park, OX2 0JJ, Oxford, Regno Unito

  • 01865502648

4,7

Eccellente

TrustScore 4.5 su 5

186 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(186)

13.988 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

We bought a new mattress from the…

We bought a new mattress from the Oxford Dreams store. We had first class service from the guys there. I would thoroughly recommend a visit if you are after a bed or mattress. There is plenty to choose from. My daughter had previously bought a bed, so we knew the service was good!

25 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Dream Team…

We've received great service throughout our time visiting and purchasing from Dreams, Oxford. Nothing was too much trouble, refreshments were offered on our visit. Nothing was too much trouble even after our assessment we were given a range of mattresses to try of all price ranges. It was great to have the opportunity to defer the delivery a couple of times and when we did receive delivery of the bed the Dreams delivery team were great and nothing again was too much trouble.

9 novembre 2023
Valutata 5 stelle su 5

Faultless Customer Service

The member of staff who helped us buy at bed at the Oxford store is a credit to Dreams. His knowledge was exceptional, he was courteous, friendly and polite. We visited late on a Friday evening about an hour before store closing, yet he greeted us fresh as a daisy and made us feel like we were the most important customers in the world. It is rare to find this level of dedication and customer service these days; I hope Dreams appreciate and reward him for his faultless customer service.

10 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

I visit the botley store with my son …

I visit the botley store with my son the sales man was very rude asked us if we needed help but just stood watching us I was like no sorry we are just looking he tutted at us and said we'll look don't touch the beds we wasn't touching the beds , his behaviour shocked me I definitely won't go into that shop again was horrible experience. We only live down the road note the shop was empty obviously isn't child friendly and staff horrible unfriendly &rude ... I wouldn't recommend it to anyone

6 ottobre 2023
Non scritta su invito
Logo di Dreams - Oxford

Risposta di Dreams - Oxford

Hello Frances,

Thank you for taking the time to leave us your feedback,

I am sorry to hear of the experience you have had in one of our stores, we have since spoken and I have passed on your feedback to the relevant team.

Should you need any further assistance please get back to me.

Many thanks, Faye

Valutata 5 stelle su 5

Very professional services

Very professional sales services and the bed I ordered delivered on time with very efficient installation services. My daughter likes the bed very much. Thanks to Dreams Oxford

27 agosto 2023
Valutata 5 stelle su 5

Really pleased with our purchase

Really pleased with our purchase, and feel that we got good value for our money. The staff at Unit 1 Seacourt Tower Retail Park, Oxford were really helpful in helping choose our bed without any pressuring to make our purchase. The delivery men came when they said, were on time, courteous and friendly and had respect for our property when installing our bed.

3 giugno 2023
Valutata 5 stelle su 5

The team were very knowledgeable

The team were very knowledgeable. Said to try the bed that is linked up to the computer, we thought it would be a load of old rubbish. But it works!! We are very pleased and enjoying great night sleep. And wished we done it sooner. We paid a lot of money for our old mattress so glad to ditch it after 6 months!! will always use Dreams now.

26 aprile 2023

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