Visited the oxford branch after being let down by a fellow bed store in the local area. We were greeted by Jeff and Michael who were lovely and informative from start to finish. They showed us everyt... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
St Clair, the friendly, fun-loving customer sales person at the Oxford branch really made us want to return to the original store we'd seen what would be our chosen mattress. He was welcoming but didn... Leggi di più
We were greeted instantly by lovely staff, I was a bit worried how we'd try the mattresses with a big pram in tow but there was lots of space to manoeuvre and we felt comfortable moving around the st... Leggi di più
Buying beds can be boring. But having visited and purchased a bed from a Dreams bed store it was not the case. The experience was made excellent by the helpful staff and range of beds available. If y... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 1 Seacourt tower retail park, OX2 0JJ, Oxford, Regno Unito
- 01865502648
4,7
Eccellente
185 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Staff member friendly and informative
We had a great experience with St Claire for buy a new and excellent mattress. He was really gentle, friendly, and informative. Additionally, we used a mattress machine to decide the best mattress for me and my wife. I hope to come back to but a new bed soon.
4 gennaio 2025
Non scritta su invito
Great quality
The mattresses are great quality, my kids love them. The whole experience was great from ordering them online to delivery went as smooth as possible. Thank you Dreams
2 gennaio 2025
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Communication is bad and staff don’t…
Communication is bad and staff don’t care about the delivery .terrible experience!
They lied to me over the phone !
27 dicembre 2024
Risposta di Dreams - Oxford
Good afternoon Patrik,
Thank you for leaving us your feedback and for speaking with me.
I am sorry to have caught you whilst you were busy.
I have sent you an email and hope to assist you.
Many thanks,
Kishan
Good service.
Helpful staff member. No pressure put on us while browsing. Having made a choice made arrangements for delivery and removal of old mattress. Very professional.
30 novembre 2024
Smooth delivery and build
Smooth delivery and build. Good comms re timings and courteous staff.
30 novembre 2024
Very helpful staff in shop
Very helpful staff in shop. Quick, efficient and friendly delivery.
15 novembre 2024
Good service on time staff were good no…
Good service on time staff were good no complaints
17 novembre 2024
Great service in the shop
Great service in the shop, on time delivery and good product
27 settembre 2024
Apart from the wait all good
20 settembre 2024
Very pleased with the product
Very pleased with the product. The delivery was very efficient from start to finish
15 settembre 2024
What a fantastic experience we’ve had…
What a fantastic experience we’ve had with Dreams. From the moment we stepped into the store, we felt taken care of by experts. Thank you St.Claire for your care and attention. We love our new mattresses and pillows. The best night sleep we’ve had in a very long time.
31 agosto 2024
Helpful salesman
Helpful salesman, efficient delivery team, comfortable bed. Excellent
19 luglio 2024
Perfect purchase and installation.
Pleasant purchase experience in the store.
Kept informed that the delivery / installation date remained firm.
Installers were polite, efficient and left no mess at all.
100%
21 luglio 2024
Recommended
Great customer service in store and at delivery. A good choice of mattresses to choose. Offers a reassuring 100 night comfort guarantee.
16 giugno 2024
Non scritta su invito
No fuss purchase and delivery
No fuss purchase and delivery. Item was available to see and try at their store in Oxford. Very helpful staff. Delivery was on time and well arranged. No fault at all
26 maggio 2024
Excellent service throughout
31 maggio 2024
Excellent customer service
Excellent customer service. Went in late evening and wasn’t rushed into making a decision.
Really happy with my purchase.
19 maggio 2024
Great service , product and delivery.
Having viewed many bed shops Dreams stuck out as being one of the best. In store service was great , we were constantly updated with the delivery and the product arrived on time as ordered.
17 maggio 2024
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