Dreams - Fareham Recensioni 

282
TrustScore 5 su 5

4,8

Broadcut Retail Park, PO16 8SU Fareham, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

From start to finish everything went according to plan .The staff in the shop were very knowledgeable about our beds and were very friendly.Delivery was carried out on time and by a good team and all... Leggi di più

Valutata 5 stelle su 5

A well run company. Good service in store. I never felt pressured to purchase, which is refreshing. Product knowledge was excellent. It was worth spending a little more than on-line options available... Leggi di più

Valutata 5 stelle su 5

Took my 95 year old grandad in on Thursday. Met by a man who wasn’t very helpful and then left us to it and went upstairs when he realised it was a possible exchange rather than a sale. A lovely lady... Leggi di più

Valutata 4 stelle su 5

We had a great experience with Dreams. On entering the store Simon, our Bed Expert made us feel welcome and at ease. He explained the Sleepmatch process well and was extremely knowledgeable in advisi... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Broadcut Retail Park, PO16 8SU, Fareham, Regno Unito

  • 01329 237377

4,8

Eccellente

TrustScore 5 su 5

282 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(282)

13.450 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Happy Ending …

Dreams have put my faith back in a large company , they have dealt with my issue promptly and satisfactorily. I’m really happy with my mattress and so is my back . They are definitely a company that listens to the customer.

17 novembre 2023
Logo di Dreams - Fareham

Risposta di Dreams - Fareham

Good morning,

Thank you for taking the time to leave your review. We offer a price match, so if an item you purchase goes down in price prior to delivery, we will honour the new price.

I tried to call you to discuss this further, but unfortunately I was unable to get through. I have sent an email instead, and look forward to hearing from you soon.

Many thanks,

Simon

Valutata 5 stelle su 5

The whole experience was outstanding

The whole experience was outstanding. Not pushy, allowed to go at our own pace. Every stage was explained thoroughly. Kat the sales lady new her product. So polite, knowledgeable and a credit to her company.
During the sale I was unwell, I was offered a chair and drink. I would have no hesitation in recommending Dreams to my friends😊

16 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Highly reccomend

I've used dreams 3 times this year as we've recently moved. Superb customer service, the salesman we dealt with had a great knowledge of the products and the everything we've bought has met or exceeded expectations. Will certainly buy from here again.

12 novembre 2023
Valutata 5 stelle su 5

exceptional service

everything was so easy, the staff member was very friendly and efficient making sure we got what we wanted at the right price, delivery was perfect on time and again the delivery guys were brilliant plonking the mattress straight on the bed and taking away the rubbish, very polite too which is not always the case nowadays. all in all a very good experience.

1 ottobre 2023
Valutata 5 stelle su 5

Really great all round service.

Great quality of bed, so easy to order. Relatively quick delivery and pleasant person who put it together for me. But best of all, very helpful staff - how wonderful to be able to speak to someone for whom English is a first language (sorry to another large, prestigious retailer), and who is in my local store (not in a foreign country as was the case for said retailer above). And when I phoned back later in the day remembered me! This is how it should be. Thank you Dreams. I'll be loking to you first for any future new bed.

21 luglio 2023
Valutata 5 stelle su 5

Enjoyable experience

From start Sales team understanding and not pushy, but being polite and helpful. The delivery guys Simon and Brian were also quick and tidy, wearing overshoes and removing every trace of them being there. Great team service.

22 luglio 2023
Valutata 5 stelle su 5

Excellent friendly service

Excellent friendly service. Staff very knowledgeable. Found what we wanted easily. Not a long wait for delivery, which was quick and painless. Lovely mattress! All round excellent shopping experience with a great result.

20 luglio 2023

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più