From start to finish everything went according to plan .The staff in the shop were very knowledgeable about our beds and were very friendly.Delivery was carried out on time and by a good team and all... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A well run company. Good service in store. I never felt pressured to purchase, which is refreshing. Product knowledge was excellent. It was worth spending a little more than on-line options available... Leggi di più
Took my 95 year old grandad in on Thursday. Met by a man who wasn’t very helpful and then left us to it and went upstairs when he realised it was a possible exchange rather than a sale. A lovely lady... Leggi di più
We had a great experience with Dreams. On entering the store Simon, our Bed Expert made us feel welcome and at ease. He explained the Sleepmatch process well and was extremely knowledgeable in advisi... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Broadcut Retail Park, PO16 8SU, Fareham, Regno Unito
- 01329 237377
4,8
Eccellente
282 recensioni
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service and good choice of mattresses
Very helpful on both visits to the store. We were not rushed into making a decision and all our questions were answered. We actually changed our mattress between order and delivery and this was handled quickly and easily.
On the day of delivery the communication from the delivery team was excellent and they were friendly, efficient and helpful. What more could we ask?
The mattress after a couple of weeks is great, fingers crossed it stays that way.
16 febbraio 2024
Great value for money
Great sales approach - knowledgeable, helpful but not pushy. Delivery very smooth. I love the fact that the men wore over shoe protection and brought my old mattress downstairs for me. My new mattress is excellent value for money. Happy customer
17 febbraio 2024
I was in need of a new double bed…
I was in need of a new double bed urgently to allow my elderly parents to sleep downstairs. Simon who served me could not have been more helpful finding s bed in store and sorting delivery within 3 days.
10 febbraio 2024
New Bed.
New Bed.
I had my new bed, mattress, headboard delivered 17.01.24. I am delighted with the service I received from start to finish. Nicky new all about the products the store had for sale, listened to my needs and delivered first class service.
Delivery men arrived on time, assembled the bed and removed all packaging. One delighted customer here, thank you Dream’s.
27 gennaio 2024
I had a good experience with the…
I had a good experience with the delivery of my mattress from the Dreams people who got here on time and were very courteous and gave good advice about the mattress.
26 gennaio 2024
Ed was fantastic
Ed was fantastic! Credit to the team, extremely helpful and went above and beyond!
17 gennaio 2024
Non scritta su invito
Helpful staff ….
Helpful staff and this was a good experience culminating in a restful sleep each night
20 gennaio 2024
I received brilliant advice staff…
I received brilliant advice staff product knowledge was good and I purchased a new mattress which is comfortable and I am sleeping better than ever
14 gennaio 2024
The staff were amazing and they…
The staff were amazing and they answered all our questions.
12 gennaio 2024
Great service and exceptionally helpful
The whole experience was brilliant.
We were treated kindly with true help re choosing our new mattress. The delivery was brilliant and the guys that delivered were exceptional
8 dicembre 2023
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di Dreams - Fareham
Good afternoon
thank you for taking the time to speak with me today. I am sorry for any inconvenience that this matter must have caused you.
I can confirm I have raised a replacement base which will be delivered on 16th December. Should you need any further help or assistance, please do not hesitate to contact me.
Many thanks
Peter
Great customer service from Dreams
Jennifer and Katherine were exceptionally pleasant and helpful during our visits to Dreams. They exhibited attentiveness and possessed excellent knowledge regarding products that would best cater to our needs.
18 novembre 2023
Non scritta su invito
very happy with my service in store and…
very happy with my service in store and from the delivery man very helpful
18 novembre 2023
Good nights sleep
Very professional staff with great knowledge of the different mattresses
17 novembre 2023
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