Visited to look for a new mattress with no real idea what we actually wanted or needed. Kris was incredibly helpful and patient going through our options and which mattresses were best recommended to... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Chris at Chesterfield was absolutely fantastic and really helped us understand what we needed and wanted. The mattress is a great price and the extra services are all fantastic.
Alot of beds and mattresses to choose from and the staff were really informative and very friendly we bought a mattress and would definitely use dreams again.
The staff went above and beyond during our mattress purchase. They were incredibly patient and took the time to understand our needs rather than rushing us into a decision. They explained the differen... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 1A Ravenside Retail Park, S40 1TB, Chesterfield, Regno Unito
- 01246 925883
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The lady in the shop (jenny) I think
The lady in the shop (jenny) I think. Was very helpful and very polite. She knew what she was talking about too
Superb methodology and product
Superb methodology and product. Delivery impeccable. More than that the Staff representatives personable and totally professional. In particular, Jenny in the Chesterfield store is superb. An absolute asset. Thank you.
Dreams come true
From entering the shop to departing we were given first class service in all aspects of choosing the correct mattress. Everything went very smoothly, we were not pressured into making a quick decision.
The service could not have been better
Great mattress
Great mattress. Time taken to find us the perfect match, staff were well informed and so friendly. We would recommend to everyone
Delivered and set up
Delivered and set up, swift and polite, not used bed yet but I’m sure it will be fine
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff member (Jenny)
Excellent
Excellent customer service in the Chesterfield branch. Nothing was too much trouble. Carefully selected best options for me. Delivery service excellent. Arrived on time and friendly delivery drivers who assembled the bed with care. New bed is beautiful and very comfortable too! Excellent from start to finish! Would highly recommend.
Good night sleep
Great in shop customer service helpful and friendly. The beds arrived on the day and time we agreed. And we now both have a great night sleep thankyou for letting us try out every mattress in the shop so we could choose what suited us. Great around service well recommended
Friendly and professional help in find…
Friendly and professional help in find a mattress. The lady knew what she was talking about and didn't rush us at all.
Great firm mattress would definitely recommend
From walking into the store we were helped to choose the best mattress for our needs. We were made a coffee and then went on the sleep match machine which gave about 6 choices. Although we tried more.! The Therapur mattress came out as the top choice and the one we tried first. It felt really firm which was what we wanted. Offered delivery for the following week, the delivery team were professional and put our new mattress straight onto the bed frame. Fantastic service and we are sleeping wonderfully on our new mattress. 😀
Potrebbe usare l'IA per rispondereMostra di più
Customer service from base is terrible…
Customer service from base is terrible I was spoken to very blunt and accused of having urine stain on my bed , which had been covered since the day we paid 1,000 pound , also never had any report back after having a visit for it to be checked , I have tried contacting head office to no avail 😡this is not store based review it is for head office

Risposta di Dreams - Chesterfield
Knowledgeable and unpushy sales staff
Knowledgeable and unpushy sales staff, swift delivery and erection. Good value for money.
we went on to the shop looking for…
we went on to the shop looking for inspiration and came out with a bed ordered. Very pleasant staff and it was delivered as said.
Very friendly helpful staff
A friendly young lady called Katie served us and she was really helpful from the moment we walk in store. She talked us though everything and we were very happy to make a purchase.
Looked flimsy before putting together
Looked flimsy before putting together, however upto now seems solid enough, no creaks or squeaks………..yet. Study picture diagram to get washers in right place 😁
Best beds and advice
Good advice in store and through doing the test bed we bought exactly what we needed. The delivery was convenient and happened when promised.
superb customer service today(drew…
superb customer service today(drew chesterfield store) he was helpful friendly patient professional and knowlegable.. and the bed device that suggests the correct matress for you was brill!
Was in the shop for around 1.45 hours in all and not made to feel rushed at all .
. went just for a browse but ended up with bed matress and adjustable base which could have been delivered next week if wanted! highly reccomend
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