Dreams - Chesterfield Recensioni 

197
TrustScore 5 su 5

4,9

Unit 1A Ravenside Retail Park, S40 1TB Chesterfield, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Visited to look for a new mattress with no real idea what we actually wanted or needed. Kris was incredibly helpful and patient going through our options and which mattresses were best recommended to... Leggi di più

Valutata 5 stelle su 5

Chris at Chesterfield was absolutely fantastic and really helped us understand what we needed and wanted. The mattress is a great price and the extra services are all fantastic.

Valutata 5 stelle su 5

Alot of beds and mattresses to choose from and the staff were really informative and very friendly we bought a mattress and would definitely use dreams again.

Valutata 5 stelle su 5

The staff went above and beyond during our mattress purchase. They were incredibly patient and took the time to understand our needs rather than rushing us into a decision. They explained the differen... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Unit 1A Ravenside Retail Park, S40 1TB, Chesterfield, Regno Unito

  • 01246 925883

4,9

Eccellente

TrustScore 5 su 5

197 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(197)

14.140 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Dreams come true

From entering the shop to departing we were given first class service in all aspects of choosing the correct mattress. Everything went very smoothly, we were not pressured into making a quick decision.
The service could not have been better

26 novembre 2023
Valutata 5 stelle su 5

Excellent

Excellent customer service in the Chesterfield branch. Nothing was too much trouble. Carefully selected best options for me. Delivery service excellent. Arrived on time and friendly delivery drivers who assembled the bed with care. New bed is beautiful and very comfortable too! Excellent from start to finish! Would highly recommend.

14 ottobre 2023
Valutata 4 stelle su 5

Good night sleep

Great in shop customer service helpful and friendly. The beds arrived on the day and time we agreed. And we now both have a great night sleep thankyou for letting us try out every mattress in the shop so we could choose what suited us. Great around service well recommended

27 ottobre 2023
Valutata 5 stelle su 5

Great firm mattress would definitely recommend

From walking into the store we were helped to choose the best mattress for our needs. We were made a coffee and then went on the sleep match machine which gave about 6 choices. Although we tried more.! The Therapur mattress came out as the top choice and the one we tried first. It felt really firm which was what we wanted. Offered delivery for the following week, the delivery team were professional and put our new mattress straight onto the bed frame. Fantastic service and we are sleeping wonderfully on our new mattress. 😀

22 settembre 2023
Valutata 1 stelle su 5

Customer service from base is terrible…

Customer service from base is terrible I was spoken to very blunt and accused of having urine stain on my bed , which had been covered since the day we paid 1,000 pound , also never had any report back after having a visit for it to be checked , I have tried contacting head office to no avail 😡this is not store based review it is for head office

6 agosto 2023
Logo di Dreams - Chesterfield

Risposta di Dreams - Chesterfield

Good afternoon Lorraine

Thank you for your recent review. I am sorry for the issues you had getting your mattress replaced.

I have sent you an email with a suggested resolution which I hope you will deem as appropriate.

Should you need any further help or assistance, please do not hesitate to contact me.

Many thanks

Peter

Valutata 5 stelle su 5

Very friendly helpful staff

A friendly young lady called Katie served us and she was really helpful from the moment we walk in store. She talked us though everything and we were very happy to make a purchase.

18 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

superb customer service today(drew…

superb customer service today(drew chesterfield store) he was helpful friendly patient professional and knowlegable.. and the bed device that suggests the correct matress for you was brill!
Was in the shop for around 1.45 hours in all and not made to feel rushed at all .
. went just for a browse but ended up with bed matress and adjustable base which could have been delivered next week if wanted! highly reccomend

16 agosto 2023
Non scritta su invito

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