Donald Russell Recensioni 

2960
•
TrustScore 3.5 su 5

3,3

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Customer for many many years. Excellent products, especially the beef. First order since takeover. No issues with delivery or the packaging which is definitely inferior but not damaged. Chicken (whole... Leggi di più

Valutata 2 stelle su 5

I bought a pack of fillet tails, illustrated as lovely lean steak from the tapering end of the fillet. 3 pieces were exactly as shown, the rest was gristly offcuts folded round so they looked ok unti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I received my first order from Donald Russel today. Extremely happy with price and delivery. i took advantage of their deals i got 4x 320g entrecoute sirloins, 1.2 kg of dry cured sliced bacon and 1.2... Leggi di più

Valutata 2 stelle su 5

I have previously ordered beef wellingtons from Donald Russell and they have been excellent. I had not realised that the company had been taken over, and the Inverurie factory had been closed. The wel... Leggi di più

Dettagli dell'azienda

  1. Cibo, bevande e tabacco

Scritti dall'azienda

Based in Aberdeenshire, a region renowned for its high quality produce, Donald Russell is an award-winning fine food specialist and supplier to some of the world’s top restaurants. Enjoyed by customers all over the UK, their passion for great-tasting food has earned them the status of Royal Warrant holder for almost 50 years and 34 Great Taste awards, as judged by discerning Food Critics. Their extensive range includes grass-fed British beef and lamb, locally landed seafood, fully prepared meals and much more.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

3K recensioni

5 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 35% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,3

Tutte le recensioni

(2960)

129 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Delicious and great value

Easy to order, all goods of highest quality - meat, prepared meals or even prepared vegetables. Always delivered on the day chosen, and well packed. Forgot to mention the deserts - to die for - always a hit with family and friends. We love the Christmas boxes - takes all the stress out of cooking Christmas dinner and good value. Again easy to follow instructions makes life calm.

26 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service.

In all the years I have used Donald Russell I have only once had a problem which was immediately rectified and compensated. Their products, whether meats, fish, meals or sweets are of excellent quality. Not only have I bought for myself but have sent as gifts to England and France!

21 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The food is amazing quality

The food is amazing quality, and a great price too. Love the click and collect facility. We got fillet steaks and lamb shanks. The steaks are wonderfully tender. Saving the lamb shanks to have at Christmas.

14 novembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Very good, dependable butcher

I ordered meat regularly from D R before covid and wouldnt have gone anywhere else. Top quality, choice, price, delivery. This is my 3rd order since these days and i find some of the prices rather high for my budget. The quality is still very good but the delivery service rather slow...a week. Still worth it given the quality and variety on offer.

25 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent products.

For me, always an excellent company with good reasonably priced products but most definitely when on offer. Apart from one-off orders through the year, I always order my Christmas and New Year meals from them and we and my friends have never been disappointed with the quality of the food. Yes, one has to know how to cook or just improvise with what products one has, but with practice this makes very excellent meals !!! Thanks.

25 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I have been buying from DR for many…

I have been buying from DR for many years and have always been impressed with the quality of the product , the ease of ordering and the reliability of service including delivery. The prices are higher than in the supermarket but the quality of the product is such that it feels value for money. I have just had the short rib of beef delivered again for a special meal this Sunday and I know it's going to be fantastic.

25 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

excellent meat great service

I love this company, the meat is excellent, no question. There are some items I wouldn't buy from anyone else. great service on the phone, staff are lovely and helpful. delivery is great too.

13 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

I have had the chateaubriande,the filet…

I have had the chateaubriande,the filet steak(which is fabulous) each piece is just the right size for 1 person and so tender it melts in your mouth!!. I have just placed an order for burgers,sausages and more steak 😋.Well packaged and well informed of delivery..Great service and my go to for all my meat in future…

20 novembre 2025
Non scritta su invito
Valutata 2 stelle su 5

Declining.

I write this review following a request from Donald Russell. I have been a customer for over 20 years but regretfully I find that the quality has fallen to below an acceptable level for me. Steaks are tough and I used to enjoy the sausages and sausage rolls but the level of bone and gristle in recent purchases has caused me to stop buying them. Now I find it difficult to buy from DR with confidence.

25 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

You ask for a review for items I have…

You ask for a review for items I have not yet received.
I ordered these items last Wednesday and will not received these items until tomorrow Wednesday which is over a week I have never before had to wait so long for an order , this is not the level of service I have received in the pass.

25 novembre 2025
Non scritta su invito
Logo di Donald Russell

Risposta di Donald Russell

Hi Christine. I am sorry to hear you received the review email earlier than scheduled. I will pass the comments on to our online team to ensure they send out the emails correctly, kind regards Vicky

Valutata 5 stelle su 5

Great quality

You can't go far wrong with Donald Russell. I've regularly bought their steaks, burgers, sausage rolls and pork joints since discovering them during lockdown. They are always excellent quality. 'These are really good, are they Donald's?' Is a regular comment in our house.

20 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I ORDERED A GOOD SELECTION OF MEAT…

I ORDERED A GOOD SELECTION OF MEAT PRODUCTS IN THE BOX WITH ICE PACKS ALL NEATLY PACKED.A GREAT SERVICE AND COURIER WHO WAS SO FRIENDLY.ALL THE STEAKS AND OTHER FOODSTUFF ARE DELICIOUS ALL NATURAL.LASTLY A GREAT COMPANY TO DEAL WITH AND I RECOMMEND DONALD RUSSELL TO ANYONE.

25 novembre 2025
Non scritta su invito

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