As usual, the meat was of the highest quality. I emailed regarding preparation guidelines and received a prompt and useful reply. However, the delivery delay caused by the couriers means one star less... Leggi di più
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Fantastic meat as always from Swaledale. This is the second time we've served one of their shoulders of mutton to guests and both times it's been a big hit. Their steaks and sausages are also superb.... Leggi di più
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Good range of products- often cuts not easily found in supermarkets of even butchers. The quality of the meat is excellent. The website is easy to navigate. I appreciate the cooking tips and enjoy re... Leggi di più
L'azienda ha risposto
Swaledale is my prefered place to order my meat, it arrives packed well, with ice packs and insulated packaging in a sturdy box. The meat is always fresh and of good quality, no matter what i orde... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Whole-carcass artisan butchers supplying the finest meat from the heart of the Yorkshire Dales to top restaurants in London, Leeds, and Manchester. Always Fresh, Never Frozen® - proudly recognised as one of the best online butchers in the UK.
Informazioni di contatto
Snaygill Industrial Estate, BD23 2QR, Skipton, Regno Unito
- hello@swaledale.co.uk
- swaledale.co.uk
4,7
Eccellente
194 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic meat as always
Fantastic meat as always from Swaledale. This is the second time we've served one of their shoulders of mutton to guests and both times it's been a big hit. Their steaks and sausages are also superb. Highly recommended.
26 marzo 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Lucy! We’re delighted to hear your feedback.
Great products let down by delivery problems.
As usual, the meat was of the highest quality. I emailed regarding preparation guidelines and received a prompt and useful reply. However, the delivery delay caused by the couriers means one star less.
25 marzo 2026
Risposta di Swaledale Butchers
Thank you for your review.
I’m very pleased to hear you were happy with the quality of the meat and that our reply on preparation was helpful.
I’m sorry the order was let down by the delivery. We use DPD because they are the only UK carrier offering the combination of nationwide perishable delivery and a one-hour delivery window, which makes life much easier for our customers and allows them to make the most of their time. Around 99% of orders arrive on the designated day, so the service is generally extremely efficient, but like most things in modern life, the occasional delay is frustrating and does happen.
That said, I completely appreciate how annoying that is when you are planning around a nominated delivery date. Thank you again for your balanced and thoughtful feedback.
My husband loves the meat from you…
My husband loves the meat from you (tried sausage and salt beef). Good delivery and price as well.
25 marzo 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Lil! We’re delighted to hear your feedback.
Mr s retied master butcher
Mr s retied master butcher
Many thanks swaledale
Quality quality quality
25 marzo 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Samuel! We’re delighted to hear your feedback.
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Chris! We’re delighted to hear your feedback.
Wonderful products- excellent service…
Wonderful products- excellent service from ordering to receiving. I highly recommend.
25 marzo 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Ms Cole! We’re delighted to hear your feedback.
The meat is fresh and not tough
The meat is fresh and not tough. Delivery was quick and packaging was great.
25 marzo 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Elizabeth! We’re delighted to hear your feedback.
Delicious meat
Easy ordering and delivery as arranged. Meat was packed well still very cold. Meat looks delicious, it’s currently in my freezer!
25 marzo 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Gill! We’re delighted to hear your feedback.
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Dan! We’re delighted to hear your feedback.
Great quality produce and a very…
Great quality produce and a very reliable service with a good team backing it up
24 febbraio 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Paul! We’re delighted to hear your feedback.
Always fresh, never frozen, quality meat at a good price
Swaledale is my prefered place to order my meat, it arrives packed well, with ice packs and insulated packaging in a sturdy box.
The meat is always fresh and of good quality, no matter what i order it is always exceptional meat, tasty and well packaged, and never frozen.
Swaledale offer easy to follow recipies.
Delivery is always within a slot
23 febbraio 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Jayne! We’re delighted to hear your feedback.
Very good quality meat
Very good quality meat, unfortunately unreliable delivery company. We would think twice before using again; if we lived closer, we would collect!
Karen
Cheltenham
24 febbraio 2026
Risposta di Swaledale Butchers
Thanks for your review — and for ordering from us so many times. We’re really pleased you rate the meat, and I’m sorry the delivery experience has been frustrating.
Just to clarify, we don’t offer a collection service — we operate as an online delivery business only. We deliver nationwide five days a week and use DPD because they provide full tracking, delivery-day notifications and a one-hour time slot.
Where it can be more difficult is buildings with a communal foyer/entrance hall. As noted in our FAQs, parcels may be left in a foyer or post room where other residents have access, so it’s important to be on hand to collect the delivery promptly.
We do appreciate your support, and we’re sorry the delivery side has let the overall experience down.
Good range of products. Excellent. quality and good recipes
Good range of products- often cuts not easily found in supermarkets of even butchers. The quality of the meat is excellent. The website is easy to navigate.
I appreciate the cooking tips and enjoy reading Valentine Warners variations on how to get the best out of a particular cut. They use DPD which in my area is very reliable. Been a customer for some time now and no complaints.
24 febbraio 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Stella! We’re delighted to hear your feedback.
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Les! We’re delighted to hear your feedback.
First time!
I've bought things online for years, so I thought I'd buy some meat. Brilliant company. Easy to navigate website. Clear pricing, straight forward delivery.
And the most important thing is - it tastes like REAL MEAT!
I've already ordered a second one!
23 febbraio 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Heather! We’re delighted to hear your feedback.
Their products are top tier
Their products are top tier. I have yet to find a supplier with better quality meat than them.
23 febbraio 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Josh! We’re delighted to hear your feedback.
Good service and meat was excellent.
23 febbraio 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Tracey! We’re delighted to hear your feedback.
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Robert! We’re delighted to hear your feedback.
Quality meat delivered beautifully…
Quality meat delivered beautifully packaged and fresh, thank you
23 febbraio 2026
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Rachel! We’re delighted to hear your feedback.
Good Online Butcher
Used Swaledale a few times now and have been happy on each occasion
24 settembre 2025
Risposta di Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Kolin! We’re delighted to hear your feedback.
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