first time using this company and won’t be the last, Jenny was lovely and very helpful and I feel like I got a right bargain compared to the mainstream opticians who charge an arm and a leg! Highly... Leggi di più
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Great experience, Jenny was very helpful and knew what glasses I wanted better than me and I love them. Great service, great price and Jenny is brilliant. Won't be going anywhere else again 🤩
Glasses purchased 3yrs ago broke so contacted Burton branch...same frames tracked down by jenny from another branch and prescription emailed...payment including postage sent and new glasses arrived a... Leggi di più
L'azienda ha risposto
Great experience at Direct Specs. Jenny was absolutely amazing. Extremely welcoming, helpful and knowledgeable. She took her time, helping me try on plenty of glasses to find some that fit my head. He... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!
Informazioni di contatto
Regno Unito
- sales@directspecs.co.uk
- www.directspecs.co.uk
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The glasses were easy to order and came…
The glasses were easy to order and came quite quickly. Pleased with service and price

Risposta di Direct Specs
This company is a joy to order from
This company is a joy to order from. They don't do add ones which pushes the prices up like other companies. Glasses are excellent quality l was kept informed in texts about my order and they arrived exactly as l was told they would. Highly recommend

Risposta di Direct Specs

Risposta di Direct Specs
What a gem of a business
What a gem of a business! Lovely and helpful staff and whilst waiting to get my glasses repaired I found a great pair for me, which was not expected! Thank you and I’ll see you in the New Year

Risposta di Direct Specs
I have ordered glasses 3 times and…
I have ordered glasses 3 times and everything the frames broke. They are brittle and made from inferior quality materials. Avoid this company completely.

Risposta di Direct Specs
I waited for my prescription specs …
I waited for my prescription specs from my optician to arrive and took the glasses I purchased from you with me.
The glasses you have sent me are not what my prescription should be,they are twice as powerful as my pair from the optician,they tested the lens,and somehow they seem to have been a mix up,I filled in on line what the prescription said and also sent a copy of the prescription,the only way I can use the glasses is to hold the text around 6 to 12 inches away as the text becomes unreadable.
Regards Colin

Risposta di Direct Specs
Excellent customer service highly…
Excellent customer service highly recommended

Risposta di Direct Specs
Fantastic service.Quality product,many…
Fantastic service.Quality product,many thanks.

Risposta di Direct Specs
Very quick and prompt service and the…
Very quick and prompt service and the glasses are lovely.

Risposta di Direct Specs
Best glasses repair shop in Walsall!
I went to direct specs to get my holiday sunglasses repaired, and the lady was so nice, professional with a super fast service as my glasses were repaired same day! I highly recommend this shop for Glasses repair, I will definitely be going back to get my prescription glasses repaired :)

Risposta di Direct Specs
Faultless
Excellent easy fast service as usual 👌. Never had a problem in any dealings with the company and do and will continue to use them.

Risposta di Direct Specs
Well worth a visit.
Very pleased with the service I received from Gary at the Shirley store.
I chose thinned varifocal reactolite lenses with a designer frame and saved around £100 on the price I had been given by Specsavers. Having worn them for a few days I am extremely happy with the all round vision.
A great range of frames and all lense costs are clearly displayed.
My friend had recommended Direct Specs and I am happy to do the same.

Risposta di Direct Specs
The glasses are exactly what it says on…
The glasses are exactly what it says on the packet just better. Most impressed

Risposta di Direct Specs
Excellent Service
Very helpful staff and delighted with service received by Sarann at Wolverhampton branch today when I visited for advice regarding repair for long distance glasses. She went above and beyond to repair my glasses whilst I wait for a replacement to be ordered.
Have used Direct Specs for a number of years and would definitely recommend; Wide choice of frames, fast processing/notication of collection and excellent customer service.

Risposta di Direct Specs
Easy to order website
Easy to order website. Fast delivery. Good quality frame and good fit. Very affordable.

Risposta di Direct Specs
Excellent service,very very helpful…
Excellent service,very very helpful nothing is to much trouble,would definitely recommend them

Risposta di Direct Specs
A great place to get your glasses
The so-called bargain online retailers are never quite what they seem - you simply cannot get lightweight varifocals cheap and many of them wont do certain prescriptions online so I have to visit a store. Probably a better option you can get to see the frames and feel how they fit and how much they weigh! This Direct Specs store is just outside the main shops in Blackheath, it's never too busy and has parking spaces and a good selection of frames. It worked out cheaper than Specsavers and I'm delighted with my new glasses. Will definitely use them again.

Risposta di Direct Specs
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