Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had a really good experience with DFS. The whole process was explained clearly from start to finish, and the staff were very patient, friendly, and happy to answer all of my questions. They took the... Leggi di più
L'azienda ha risposto
We were very pleasantly surprised to find that there was no "hard-Sell" in store with the colleague simply asking what we were looking for and guiding us towards just what we wanted. He even warned... Leggi di più
L'azienda ha risposto
The lady who served us was friendly and helpful. She made us feel valued as customers and was clear and professional about the product. She gave us all the information needed quickly and effectively,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Regno Unito
- 0333 999 9848
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Leyland DAF 😉 was brilliant
Leyland DAF 😉 was brilliant. So knowledgeable and through. Great to Del with ⭐️🌟⭐️🌟⭐️
28 marzo 2026
Risposta di DFS Furniture - Torquay
Good morning Loz,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Thank you for the team at the Torquay…
Thank you for the team at the Torquay shop at The Willows - I think I spoke to all of you at some point during the buying process, which went seamlessly. The sofa set I purchased is very comfortable and of a high quality.
25 marzo 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very happy customer
Lots of choice in store which is always a good thing. Staff were friendly and extremely helpful. Excellent knowledge and could answer any questions we asked about the sofa we chose and also the insurance that we took out.
25 marzo 2026
Risposta di DFS Furniture - Torquay
Good afternoon,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Easy experience
Sold me what I wanted. While I got the usual upsell of extras they were not pushy when I declined.
22 marzo 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Torquay
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
No hard sell
Lilly was very helpful and patient whilst we tried several sofas before deciding which ones we wanted to purchase. Lilly was friendly and knowledgeable and able to answer our questions.
17 marzo 2026
Risposta di DFS Furniture - Torquay
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Torquay
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff were professional and helpful …
Staff were professional and helpful will dad take old sofa away please advise
7 marzo 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
We had a great experience buying our…
We had a great experience buying our first sofa, the lady billie we had helping was great, so accommodating and helped make our choice much easier
14 marzo 2026
Risposta di DFS Furniture - Torquay
Good afternoon Imogen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We have had a wonderful experience with…
We have had a wonderful experience with DFS in Plymouth and actually purchased our sofas in DFS Torquay. The staff were amazing in both stores and so knowledgeable. We felt like we were given all the relevant information about the sofas including all the cover and warranty but never felt pressured to purchase. What a great experience. Thank you
14 marzo 2026
Risposta di DFS Furniture - Torquay
Good Morning Nicole,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Jordan
DFS Customer Support
Lovely friendly and helpful staff
13 marzo 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Torquay
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Torquay
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great Experience
I visited the store a couple of times whilst trying to make a decision on a sofa, all the staff were so lovely. Rachel and Darren were both extremely helpful and friendly and both made the purchase completely stress free. Everything about the finance and care of the sofa was explained to me so well, very happy with the service they provided.
10 marzo 2026
Risposta di DFS Furniture - Torquay
Good morning Antonia,
We are really grateful for your kind words and for sharing your experience in our store with Rachel & Darren. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
We needed help in finding recliner chairs.
We needed help in allocating recliner chairs & a comfortable sofa amongst the many pieces of furniture displayed. Very helpful lady member of staff.
7 marzo 2026
Risposta di DFS Furniture - Torquay
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Making you feel welcome in the store…Today
Making you feel welcome in the store and although the store was busy they were helpful and even gave us a drink whilst we waited for their expert advice
7 marzo 2026
Risposta di DFS Furniture - Torquay
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Knowledgeable staff with quality products
The staff, in particular Alison, who was extremely informative and knowledgeable about the products, and could advise on which sofas best suited our needs. She covered everything from couch diameters to insurance, maintenance and care of the product we selected.
6 marzo 2026
Risposta di DFS Furniture - Torquay
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Excellent sales service
Our sales person was very friendly, knowledgeable and enthusiastic. There was no pressure and felt relaxed.
6 marzo 2026
Risposta di DFS Furniture - Torquay
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
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