Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had a really good experience with DFS. The whole process was explained clearly from start to finish, and the staff were very patient, friendly, and happy to answer all of my questions. They took the... Leggi di più
L'azienda ha risposto
We were very pleasantly surprised to find that there was no "hard-Sell" in store with the colleague simply asking what we were looking for and guiding us towards just what we wanted. He even warned... Leggi di più
L'azienda ha risposto
Whilst talking my husband into purchasing a decent sofa, we visited the Exeter and Torquay branches of DFS. On our third visit to Torquay branch we decided to purchase two ex display chairs. The sal... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Regno Unito
- 0333 999 9848
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Excellent sales service
Our sales person was very friendly, knowledgeable and enthusiastic. There was no pressure and felt relaxed.
6 marzo 2026
Risposta di DFS Furniture - Torquay
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Online or Instore…
We had a look at the sofas online and then popped into the Torquay store where we met Lilly who was super helpful! She went through the different sofas we liked and helped us choose the one that would suit us the best! She was an excellent salesperson and made the whole experience of buying in person so much better than doing it online. Warm friendly atmosphere and staff that are helpful and not at all pushy! A lovely experience!
4 marzo 2026
Risposta di DFS Furniture - Torquay
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Great staff in store
Great staff in store, hot chocolate offered to my daughter, and lovely prompt and helpful delivery team. Knocked off one star because I felt the cleaning kit was overpriced.
21 febbraio 2026
Risposta di DFS Furniture - Torquay
Good afternoon Hollie,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Torquay
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great service from Darren 👍👍
1 marzo 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
The lady was welcoming
The lady was welcoming and happy to answer any questions raised.
27 febbraio 2026
Risposta di DFS Furniture - Torquay
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
A great experience
We had such a great experience choosing our new sofa. We showed Rachel a few options we had seen online, we explained to her what we both like and don't like and Rachel managed to help us find exactly what we needed which wasn't one we had considered before! We felt really listened to and Rachel really went above and beyond to help us find the perfect new sofa for our family.
28 febbraio 2026
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Wonderful service
Excellent service, very helpful and made the experience of purchasing the sofa I wanted quick and easy.
21 febbraio 2026
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
The staff member Lilly was great help &…
The staff member Lilly was great help & very professional.
Made deciding & buying our new sofa extra easy.
28 febbraio 2026
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Lorraine A
DFS Central Customer Support
Assistant was polite & helpful.
21 febbraio 2026
Risposta di DFS Furniture - Torquay
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very helpful girl
Very helpful girl, knowledgeable, polite and understanding of our needs
28 febbraio 2026
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Torquay
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Always DFS for Sofas
We have bought sofas from DFS many times over the years, very good choice to choose from. Very helpful and super friendly staff, particularly at the Torquay store, big shout out to Alison who was extremely accommodating and very helpful explaining everything perfectly 👌
26 febbraio 2026
Non scritta su invito
Risposta di DFS Furniture - Torquay
Thank you so much for your fantastic review.
We’re thrilled to hear you’ve chosen DFS for your sofas over the years and that you enjoy our wide selection. It’s wonderful to know our team, especially Alison at the Torquay store, provided helpful, friendly, and informative service. I’ll be sure to pass your kind words on to her she’ll be delighted!
We truly appreciate your loyalty and hope you continue to enjoy your furniture for years to come.
Kind regards,
Vanessa
DFS Customer Support
Very friendly and helpful staff
Very friendly and helpful staff, big shout out to Alison at the Torquay store who explained everything perfectly. Plenty of choice to try before you buy you can even bring your dog in to get its approval too 🐶😂
26 febbraio 2026
Risposta di DFS Furniture - Torquay
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
The lady was very helpful and pleasant😀
25 febbraio 2026
Risposta di DFS Furniture - Torquay
We appreciate you taking the time to leave us this fantastic review. We are so glad to hear that our service was helpful and pleasant.
Kind Regards,
Vanessa
DFS Customer Support
Good and friendly service.
The young lady sales assistant was very friendly, she scanned each sofa we were interested in to give us the spec and dimensions. We made our choice and were given cappacino coffee while we
went through the care plan, plus delivery and then made our payment.
24 febbraio 2026
Risposta di DFS Furniture - Torquay
Good afternoon Anthony,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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