Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had a really good experience with DFS. The whole process was explained clearly from start to finish, and the staff were very patient, friendly, and happy to answer all of my questions. They took the... Leggi di più
L'azienda ha risposto
We were very pleasantly surprised to find that there was no "hard-Sell" in store with the colleague simply asking what we were looking for and guiding us towards just what we wanted. He even warned... Leggi di più
L'azienda ha risposto
The lady who served us was friendly and helpful. She made us feel valued as customers and was clear and professional about the product. She gave us all the information needed quickly and effectively,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Regno Unito
- 0333 999 9848
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Excellent customer service
Excellent customer service, we were offered help when we arrived but didn’t need it and we were left to browse. We were offered coffee which was a nice touch. When we were ready to order we had prompt and very good service. Good explanation on extras etc. finance and options were clearly explained. I was impressed with the man who took our order, he was knowledgeable & helpful and not pushy.
7 aprile 2026
Risposta di DFS Furniture - Torquay
Good morning Vicky,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Nice selection of furniture from prices…
Nice selection of furniture from prices to colours and fabrics
Staff very friendly and helpful
6 aprile 2026
Risposta di DFS Furniture - Torquay
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Darren was very helpful.
6 aprile 2026
Risposta di DFS Furniture - Torquay
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Torquay
Good morning Richard,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very good range of beautiful stylish products
The range of furniture was excellent and eventually with the help of a polite young lady I chose a sofa and reclining chair in the colour of my choice. I am very happy with DFS today and will highly recommend them
6 aprile 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Darren the salesman was very helpful
Darren the salesman was very helpful. Allowed me to take a colour swatch sample home to make sure the colour was right. No pressure. Very good.
4 aprile 2026
Risposta di DFS Furniture - Torquay
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
No waiting and good service
4 aprile 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Really happy with service
Really happy with service, great explanation of process for order and what to expect. Sofas look great too!
3 aprile 2026
Risposta di DFS Furniture - Torquay
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
World-class!
This was our first experience buying a sofa, and we just had to choose DFS. Fortunately, Rachel (or Rachael!) made us feel right at home. She was fantastic, answered any questions we had, and gave us her advice. It was down to her as to why we purchased the sofa there and then! A natural-born salesperson, but a lovely person at heart too.
3 aprile 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Rachel at Torquay was very helpful and…
Rachel at Torquay was very helpful and answered lots of questions about lots of sofas.
2 aprile 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Torquay
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The staff were very knowlegable
1 aprile 2026
Risposta di DFS Furniture - Torquay
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Fantastic Staff and truly understanding…
Fantastic Staff and truly understanding about certain needs
23 marzo 2026
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Perfect service
Perfect service. Sofa was exactly what I wanted and was delivered very quickly. Delivery was great they put it where I needed it and assembled too.
24 marzo 2026
Risposta di DFS Furniture - Torquay
Good Afternoon Sophie,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
It was a calm and relaxing environment…
It was a calm and relaxing environment clean and staff very friendly
23 marzo 2026
Risposta di DFS Furniture - Torquay
Hi there, thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a brilliant customer service experience at DFS. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team!
Kind Regards,
Vanessa
DFS Customer Support
Helpful sale assistant ,
I couldn't make up my mind which sofa I wanted , I was popped in store a few times before I made up my mind. The man was always very helpful,
The day I made my mind up, I didn't have a lot of time to ordered my sofa , but he was quickly and efficient at telling me what I needed to know and sorting out payment, really helpful even pointed out I could get a £170 rug for just £20 as they had a offer on .
Now just hopping the sofa that get delivered is the same showroom🤞
30 marzo 2026
Risposta di DFS Furniture - Torquay
Good morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very lovely store
Very lovely store, very lovely lady who helped us choose our sofa.. Sian.., she made us a yummy coffee and was very patient with our 6 year old son. Who kept butting in!
Sian also explained all the options of different materials and finance options
28 marzo 2026
Risposta di DFS Furniture - Torquay
Good morning Louise,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
DFS Furniture
The staff was very friendly, helpful and polite. Nothing was too much trouble and the quality of the furniture was really good and quite reasonable too. I would definitely order from them again.
28 marzo 2026
Risposta di DFS Furniture - Torquay
Good morning Bridget,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Helpful staff with knowledge of the…
Helpful staff with knowledge of the furniture items
28 marzo 2026
Risposta di DFS Furniture - Torquay
Good morning Rita,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Pleasant sofa shopping experience
The shop is nicely laid out with calming lighting. The staff gave us plenty of time to browse and make up our minds. When they were needed, they were helpful and informative. It made for a very pleasant sofa shopping experience.
28 marzo 2026
Risposta di DFS Furniture - Torquay
Good morning Mandy,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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