Jason was very helpful and informative. We we’re undecided on which sofa out of 2 to go for and he went through thoroughly the two different styles and features of each to help us make the best choice... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Just placed an order at DFS Swindon and wanted to share how great the sales experience was. The sales advisor was absolutely fantastic. He was friendly, informative, and gave me tailored advice wit... Leggi di più
L'azienda ha risposto
Shaun was very helpful in guiding me through all the details of my purchases. He made everything about my order easy to understand what each item would cost after reductions and possible delivery timi... Leggi di più
L'azienda ha risposto
The first time I visited the store at Swindon, Pina greeted me and asked me if I had visited before and if I needed any help which I didn't at that point. She was never pushy as some can be at other... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Wootton Bassett Road, SN5 8WF, Swindon, Regno Unito
- 0333 999 9765
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Pina was very knowledgeable and…
Pina was very knowledgeable and helpful. Made our decision very easy and stress free.
31 maggio 2026
Risposta di DFS Furniture - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Nick
Nick, our salesperson was excellent! He made us feel even more confident in the choice we made to buy this sofa! Keeping us informed with everything we needed to know and perfectly explained everything with no confusion! 10/10 service
31 maggio 2026
Risposta di DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful for salesman
29 maggio 2026
Risposta di DFS Furniture - Swindon
Good Morning,
Thanks for the 5 stars! It's much appreciated
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Swindon
Good morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
As there hasn’t been much information provided about your order in your review we are unsure of the issue you have experienced. If you would like to contact our Customer Service Team one of our advisors will be more than happy to assist you. Please contact them on 0333 9999 777.
Kind regards,
Lia
DFS Customer Support
Told us all the little details which…
Told us all the little details which you can’t get online.
Very good sale man.
28 maggio 2026
Risposta di DFS Furniture - Swindon
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Swindon
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Had a problem which has been dealt with…
Had a problem which has been dealt with speedily and politely. Thank you Brian for your patience.
27 maggio 2026
Risposta di DFS Furniture - Swindon
Hello Lin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Purchasing new furniture.
We went to DFS with an idea of the furniture we wanted but having seen the one we thought we were going to have we realised it didn't suit our purpose.
However, Jason was on hand to help us with selecting something that was more suitable for our needs.
Jason was friendly, helpful and listened to our needs and guided us along the path to select what we needed.
When it came to closing the deal he gave us all the information we needed to make an informed decision.
I cannot commend his service high enough.
27 maggio 2026
Risposta di DFS Furniture - Swindon
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Swindon
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Adam was very helpful
Adam was very helpful! gave me all the information I asked for and was very patient and gave me space while I took my time deciding on which sofa I wanted.
16 maggio 2026
Risposta di DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We were under no pressure
We were under no pressure. We toured the showroom and tried the various designs of setees on show. An assistant then gave us advice on fabric choices etc. We had purchase options explained and product care. We had a very pleasant shopping experience.
24 maggio 2026
Risposta di DFS Furniture - Swindon
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Excellent service
We were in Swindon centre. Jason, Paul and Gregg made us extremely comfortable. There knowledge on the product was excellent. We were bit confused initially on the product. They helped us make a decision which we felt is right for us. Thanks all.
23 maggio 2026
Risposta di DFS Furniture - Swindon
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Really disappointed in DFS after years…
Really disappointed in DFS after years of singing your praises.
We ordered a Lucinda Big Corner sofa. With medium swivel chair with footstool etc.
6weeks later, we were called and to say that they are no longer making the frames for the swivel chairs - we were gutted. We went with that range because they did offer the matching swivel chair.
We agreed to switch the swivel chair to an arm chair and and extra footstool, as long as it didn’t further delay our order..
Nobody could answer this.
Call backs were promised. Nothing.
Since we have checked the ETA on the delivery which was pushed back by 6weeks.
Not happy, your mistake shouldn’t cost a delay to customers…
Worst thing is… the swivel chair is still being advertised as available.
So how many more customers are you going to upset.
Still awaiting delivery.
1 febbraio 2026
Non scritta su invito
Risposta di DFS Furniture - Swindon
Good afternoon Kelly,
Thank you for sharing your review with us, we are really sorry to hear that due to a change in manufacturing you are unable to receive your original order, we appreciate this may be disappointing.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Pina the sales person was excellent…
Pina the sales person was excellent throughout the purchase, explaining everything as we went along , making it a great experience,
12 maggio 2026
Risposta di DFS Furniture - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Jason’s product knowledge proved…
Jason’s product knowledge proved invaluable in confirming our requirements with various suggestions and options.
This enabled a smooth process to reach our needs.
19 maggio 2026
Risposta di DFS Furniture - Swindon
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jason.
Kind Regards,
Jordan
DFS Customer Support
We had already looked online and had a…
We had already looked online and had a pretty good idea what we were looking for, on entering the store we had plenty of time to look around before we were approached by any of the sales team. By this time we had pretty much decided on our purchase, the salesman was very helpful informative and the whole purchase was completed within 15 minutes
17 maggio 2026
Risposta di DFS Furniture - Swindon
Good morning Justin,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Jason gave us all the information we…
Jason gave us all the information we needed felt very satisfied with everything
17 maggio 2026
Risposta di DFS Furniture - Swindon
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Friendly helpful salesman
16 maggio 2026
Risposta di DFS Furniture - Swindon
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Swindon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Risposta di DFS Furniture - Swindon
Good morning Maria,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
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