DFS Furniture - Swindon Recensioni 

4284
TrustScore 5 su 5

4,9

Wootton Bassett Road, SN5 8WF Swindon, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Jason was very helpful and informative. We we’re undecided on which sofa out of 2 to go for and he went through thoroughly the two different styles and features of each to help us make the best choice... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just placed an order at DFS Swindon and wanted to share how great the sales experience was. The sales advisor was absolutely fantastic. He was friendly, informative, and gave me tailored advice wit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Shaun was very helpful in guiding me through all the details of my purchases. He made everything about my order easy to understand what each item would cost after reductions and possible delivery timi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The first time I visited the store at Swindon, Pina greeted me and asked me if I had visited before and if I needed any help which I didn't at that point. She was never pushy as some can be at other... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(4284)

95.883 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We had the pleasure of being looked…

We had the pleasure of being looked after by Nick Hartley-Smith today.
This is the very first time we’ve ever bought a sofa from new so we had a lot of questions.
Nick was super knowledgeable and patiently answered all of the many questions we had and helped us choose a sofa set up that would meet our very specific requirements. We are delighted with the corner sofa we chose and can’t wait for it to arrive!
Thank you Nick! 5 star service ⭐️ ⭐️⭐️⭐️⭐️

15 giugno 2026
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Risposta di DFS Furniture - Swindon

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Pina was fantastic

Pina was fantastic - needed a sofa on a quick turnaround, she was very helpful and thorough, whilst also getting the job done!

13 giugno 2026
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Risposta di DFS Furniture - Swindon

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Helpful and knowledgeable staff

Helpful and knowledgeable staff, and not pushy with trying to sell extras

14 giugno 2026
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Risposta di DFS Furniture - Swindon

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

went to the Swindon store to browse..

Well I went to the Swindon store just to browse for a potential sofa and found one I liked and then was approached by piña who was very helpful and not pushy and answered every question I had and out my mind at ease so much so I went back a week later to make sure she had my order in her name and was brilliant through the whole process!

13 giugno 2026
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Risposta di DFS Furniture - Swindon

Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Piña met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Was greeted my a lovely lady pria

Was greeted my a lovely lady pria?
I knew exactly what I wanted to order. I was shown around the store & offered different styles & leather styles. Everything was explained to be in great detail. Im really happy with my sofa choice & my experience was lovely & relaxed . Friendly service. Thankyou ☺️

13 giugno 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Great range of sofas

Great range of sofas, we already knew what we wanted and seeing the exact sofas made our mind up, also very helpfull sales person who gave us some usefull tips.

13 giugno 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

I received great customer service

I received great customer service. The salesman allowed me time to select a colour of my choice as well as guiding me through what would work best for me and my living room.

13 giugno 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Great experience

Great experience today purchasing our new sofa. As luck would have it the sofa we saw online was in store in the colour we wanted. It was great to find out how comfy it was. Jamie was very helpful and informative and we appreciated that he made sure we had all the info we required and what to expect from the delivery process. Thank you 😁

13 giugno 2026
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Risposta di DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Friendly, knowledgeable staff

Friendly,helpful, knowledgeable staff.
No hard sell just helpful and honest. Smooth, stress free transaction.

12 giugno 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Very good experience

Very good experience . Was allowed to learn ok around shop without being approached by a member of staff. Was given a drink.
Very knowledgeable about the product, explained everything clearly.
Very friendly.
Served by Jamie.

11 giugno 2026
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Risposta di DFS Furniture - Swindon

Hello Lisa,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Help offered as we entered the store

Help offered as we entered the store. Pleasant and informative staff prepared to find out answers if they needed to. Hannah and Adam were helpful and efficient in helping us and explaining the various options relating to our furniture choices .

11 giugno 2026
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Risposta di DFS Furniture - Swindon

Hello Michael,

We are really grateful for your kind words and for sharing your experience in our store with Hannah & Adam. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

5 star product

Excellent 5 star product and service with very friendly staff. Adam was extremely helpful

11 giugno 2026
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Risposta di DFS Furniture - Swindon

Hello John,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer experience

Excellent experience buying furniture from DFS in Swindon today. The salesman Jason was friendly and engaging, never pushy. He ensured we were happy with the furniture before completing the sale.

7 giugno 2026
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Risposta di DFS Furniture - Swindon

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very pleased with our sofa

Very pleased with our sofa. Lady in the store was very helpful and clear on how the process works re ordering to delivery and aftercare. Would recommend.

4 gennaio 2026
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Risposta di DFS Furniture - Swindon

Hello Alice,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

very good customer service.

very good customer service.
Thank you Mr Jason (Swindon DFS Furniture)

31 maggio 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Everything good

6 giugno 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Friendly staff that wait for our…

Friendly staff that wait for our interaction. Thorough with detail and knowledgeable.
Great experiance

5 giugno 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello Mr Wright,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 4 stelle su 5

Order from dfs

I ordered a sofa from dfs. I was very pleased with my new sofa it was delivered on the date they said and unpacked all boxes and rubbish taken away

29 dicembre 2025
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

I had to place my order over the phone…

I had to place my order over the phone as I was having problems with the website.The young lady was extremely helpful.

2 giugno 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello Wendy,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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