We had such a lovely experience at DFS Swansea yesterday and wanted to give a special mention to Hannah, who was an absolute pleasure to deal with. She was warm, friendly and really personable, and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We had been in the Swansea store on several occasions trying to decide on a new sofa. The staff are always friendly and helpful, even though we were often there near closing times! No pushy sales p... Leggi di più
L'azienda ha risposto
The lady that helped us her name was Meril from the Swansea store she was fantastic very helpfull and patient and she knew her job well,I would give her 100% in her job.
Came and looked on another visit to see what you had to offer. Offered assistance but declined as want to look and see wothout hassle and was left to it and not hoovered around. Came in yesterday to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Cwrt Llwyn Fedwen, Bush Road, SA6 6HN, Swansea, Regno Unito
- 0333 999 9795
4,9
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
Brilliant service
Brilliant service, lovely staff member, and we got help with choosing our own with confidence.
8 luglio 2026
Risposta di DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Swansea
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
James really allowed us the space to…
James really allowed us the space to think about our choices without any pressure at all.
Excellent service. Thank you James.
7 luglio 2026
Risposta di DFS Furniture - Swansea
Hello,
Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Nathan was very helpful
Nathan was very helpful, polite and kind during me purchasing my new sofa. It was a quick process very happy thankyou Nathan!
6 luglio 2026
Risposta di DFS Furniture - Swansea
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service from Nathan
We had an excellent experience from start to finish. Nathan was friendly, professional, and incredibly helpful throughout the process and ensured he answered all of our queries thoroughly. Excellent service in DFS Swansea. We are so pleased and can’t wait for our new sofa.
5 luglio 2026
Risposta di DFS Furniture - Swansea
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Efficient and down to earth sales assistant
Lovely sales woman not pushy at all. Very swift and efficient when completing the forms and took time to show us rugs and coffee tables on sale as we needed everything for our house Reno.
Only critical I would pass on, is that there were very little staff available to help at first and being a Saturday the shop had several customers, so we had to wait and ask for assistance.
4 luglio 2026
Risposta di DFS Furniture - Swansea
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Amazing customer service
Amazing customer service . Plenty of options and good payment options
4 luglio 2026
Risposta di DFS Furniture - Swansea
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
The sales assistant who was dealing…
The sales assistant who was dealing with us was really good she explained everything thoroughly. How to care for our sofa how to look after it and delivery and payment even a cup of coffee while we waited. Brilliant. Thank you. Her name was Barbara from Llansamlet store. Thank you Barbara
4 luglio 2026
Risposta di DFS Furniture - Swansea
Hello Glenys,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
*N/A*
Very helpful and friendly help offered from the time we went in til end of purchase
3 luglio 2026
Risposta di DFS Furniture - Swansea
Hello Nathan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
very helpful explained everything thank…
very helpful explained everything thank you very much young lady
2 luglio 2026
Risposta di DFS Furniture - Swansea
Hello Denise,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Hanna was really professional and…
Hanna was really professional and knowledgeable her advice helped me choose the perfect sofa. A very pleasant experience I highly recommend this store.
Thank you
2 luglio 2026
Risposta di DFS Furniture - Swansea
Hello Mike,
We are really grateful for your kind words and for sharing your experience in our store with Hanna. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent experience allowed to walk…
Excellent experience allowed to walk around and chose then quickly delt with when we were ready. Did not feel rushed or pressured in any way.Dave was professionalism personified
1 luglio 2026
Risposta di DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Agent was amazing
Staff and Barbara who saw to us was amazing, excellent customer service and went through the whole process step by step and in great detail making it easy to understand and make a purchase with ease.
28 giugno 2026
Risposta di DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Swansea
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Swansea
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Swansea
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Swansea
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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