DFS Furniture - Swansea Recensioni 

3451
TrustScore 5 su 5

4,9

Cwrt Llwyn Fedwen, Bush Road, SA6 6HN Swansea, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Lovely sales woman not pushy at all. Very swift and efficient when completing the forms and took time to show us rugs and coffee tables on sale as we needed everything for our house Reno. Only cri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The showroom was well spaced out. Nothing was too close to each other. The sales assistant was very pleasant and helpful. Explained everything clearly. Was a good experience

L'azienda ha risposto

Valutata 5 stelle su 5

We had an excellent experience from start to finish. Nathan was friendly, professional, and incredibly helpful throughout the process and ensured he answered all of our queries thoroughly. Excellent s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We received a lovely welcome and were served by a very professional lady, whom was very thorough in her explanation and advice. I believe her name was Barbara

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Cwrt Llwyn Fedwen, Bush Road, SA6 6HN, Swansea, Regno Unito

  • 0333 999 9795

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3451)

100.311 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The showroom was well spaced out

The showroom was well spaced out. Nothing was too close to each other. The sales assistant was very pleasant and helpful. Explained everything clearly. Was a good experience

22 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very helpful

Very helpful

13 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We received a lovely welcome and were…

We received a lovely welcome and were served by a very professional lady, whom was very thorough in her explanation and advice. I believe her name was Barbara

17 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

James was fantastic no pressure full…

James was fantastic no pressure full of knowledge and advice other stores were very pushy. 5stars for James also a fantastic selection

16 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello Isaac,

Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

David was really helpful & friendly

David was really helpful & friendly, made everything easy and straightforward with no pressure. Perfect

15 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

Thank you for sharing your lovely review with us.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The salesman that organised everything…

The salesman that organised everything for us was amazing excellent customer service

13 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Excellent Service

Thank-you to Meryl for her patience.
A great experience from start to finish, with friendly, professional and efficient service throughout.

12 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

David the sales advisor was very…

David the sales advisor was very informative and so friendly and helpful.
It was a great experience purchasing my new sofa’s

12 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Visited the Swansea store and the staff…

Visited the Swansea store and the staff were very helpful. We were served by Meryl who was so helpful, she couldn’t do enough for us. She helped us find the perfect sofa and made the process nice and easy. Lovely lady to deal with and would highly recommend.

11 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service at DFS…

Excellent customer service at DFS Swansea by the lovely Barbara. Very informative and helpful!

8 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello Gill,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We were attended to by a member of…

We were attended to by a member of staff. He was very patient and very helpful, he was very polite and friendly. He explained everything to us clearly.

7 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Brilliant service

Brilliant service, lovely staff member, and we got help with choosing our own with confidence.

8 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent service

Barbara was very helpful and efficient

8 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

James really allowed us the space to…

James really allowed us the space to think about our choices without any pressure at all.
Excellent service. Thank you James.

7 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Nathan was very helpful

Nathan was very helpful, polite and kind during me purchasing my new sofa. It was a quick process very happy thankyou Nathan!

6 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent service from Nathan

We had an excellent experience from start to finish. Nathan was friendly, professional, and incredibly helpful throughout the process and ensured he answered all of our queries thoroughly. Excellent service in DFS Swansea. We are so pleased and can’t wait for our new sofa.

5 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Efficient and down to earth sales assistant

Lovely sales woman not pushy at all. Very swift and efficient when completing the forms and took time to show us rugs and coffee tables on sale as we needed everything for our house Reno.

Only critical I would pass on, is that there were very little staff available to help at first and being a Saturday the shop had several customers, so we had to wait and ask for assistance.

4 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Amazing customer service

Amazing customer service . Plenty of options and good payment options

4 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The sales assistant who was dealing…

The sales assistant who was dealing with us was really good she explained everything thoroughly. How to care for our sofa how to look after it and delivery and payment even a cup of coffee while we waited. Brilliant. Thank you. Her name was Barbara from Llansamlet store. Thank you Barbara

4 luglio 2026
Logo di DFS Furniture - Swansea

Risposta di DFS Furniture - Swansea

Hello Glenys,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

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