I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We had a brilliant experience in Stirling store with Lindsay and Heather. Heather spoke with us on Friday as we wanted to buy a couch that was too big for our space. She spoke through the options with... Leggi di più
L'azienda ha risposto
From initially entering the store where I was welcomed by Steven, right through to making my purchase, I couldn't have been happier with everything. I decided just to pop in to try and get i... Leggi di più
L'azienda ha risposto
Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Regno Unito
- 0333 999 9839
4,9
Eccellente
5K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent service
Excellent service. Very knowledgeable, professional and helpful advisors.
15 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Excellent service and knowledgable staff. Not the usual pushy sales you would expect. Would definitely recommend
21 giugno 2026
Risposta di DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
well informed staff who were both kind…
well informed staff who were both kind pleasant and knowledgeable
21 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Great service
21 giugno 2026
Risposta di DFS Furniture - Stirling
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Stirling
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Great service from Ruari- my husband…
Great service from Ruari- my husband says thanks! He has no clue what I bought but I seem happy!
Great patience, showing me many options and comparisons, whilst I changed my mind at a disturbingly rapid rate!
I set a final test of changing my colour choice as he wrote up my invoice!!! - he passed with flying colours and still kept smiling!
20 giugno 2026
Risposta di DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
From start to finish Heather was…
From start to finish Heather was fantastic askedcwhat we were looking for and took us to the products she thought we would like. Was very patient and explained everything well and made sure we knew what we had to do. Explained the delivery procedure as well. Very relaxing experience and she had such a nice manner and was very chatty. Would have no hesitation to recommend your company.
20 giugno 2026
Risposta di DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Advisor was friendly and not…
Advisor was friendly and not overbearing. Gave time to look around.
18 giugno 2026
Risposta di DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great friendly store
Was welcoming and the sales assistant Heather was excellent down to earth and real and was very helpful. Have purchased before from the store and always have great service.
19 giugno 2026
Risposta di DFS Furniture - Stirling
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Healther was such an amazing and…
Healther was such an amazing and supportive staff, she made everything easier for me , thanks and make sure she gets this review
19 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fantastic staff
The range of sofa was excellent and sales staff were extremely helpful and efficient just loved the the whole experience
19 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great service
Ruaraidh in store was extremely knowledgeable, helpful and friendly. There was no pressure to purchase and Ruaraidh happily went the extra mile in making my purchase straight forward. Thank you very much. Looking forward to the delivery.
18 giugno 2026
Risposta di DFS Furniture - Stirling
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Stirling
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Kind friendly service
Kind friendly service. Good knowledge of products. Happy to help and understand on what our needs were
16 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Georgia was fantastic
Georgia was fantastic very knowledgeable and made the whole process very easy.
15 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful and friendly staff
Very helpful and friendly staff, no pushy sales people
Never pressured into making a decision
13 giugno 2026
Risposta di DFS Furniture - Stirling
Good Morning,
Thank you so much for taking the time to give us review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Great friendly and efficient service
Great friendly and efficient service. The sales lady Georgia had a fantastic knowledge of the products.
15 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
We went into your Stirling branch…
We went into your Stirling branch ,Heather was amazing , she greeted whenever we went in , so easy to speak to
Made us feel we were in good hands
She is a credit to your business
Aileen Ford
15 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Easy and all the correct information…
Easy and all the correct information given. Great service.
14 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Stirling
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.