Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Leggi di più
L'azienda ha risposto
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Leggi di più
L'azienda ha risposto
All the staff is very informative and polite. Met Sarah who is amazing and really a kind person and she helped us in deciding the item we wanted to pick
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
3 Forbury Road, RG1 3JH, Reading, Regno Unito
- 0333 999 9774
4,9
Eccellente
6K recensioni
Chiedi ai clienti di scrivere una recensione
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Le persone hanno visualizzato anche
Great choice of products in showroom
Great choice of products in showroom. Staff were excellent,
20 maggio 2026
Risposta di DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Fab staff easy order
Aga was really helpful and managed to find us exactly what we needed on short notice and was conscious of keeping it all within our budget
20 maggio 2026
Risposta di DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Reading
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Aga was really helpful and…
Aga was really helpful and knowledgeable with all questions asked. She gave us all possible options with no pressure to commit to buy. In the end, we found the sofa combination we like and we’re happy we made a purchase. I would recommend a 10 out of 10 for Aga’s customer service interaction.
19 maggio 2026
Risposta di DFS Furniture - Reading
Good morning Ed,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Aga helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great Service with a smile!
We were assisted in with our purchase today by Sarah, she approached us when we entered the store, explained where things were and what we needed to know about fabrics, colours, and seat combinations, then left us alone to wander and view. She kept a respectful distance while we browsed, and made it clear she was available for help when we needed it. We left the store as we had others to look around, but came back pretty quickly with our minds made up! Sarah was extremely helpful and really made the whole experience seem so easy and simple. She talked us through all the extras and finance, and explained in great detail the benefits of the additional insurance, she was very knowledgeable and clearly loves her job! We're really happy with our purchase, and wouldn't hesitate to recommend Sarah. We hope not to need another sofa for a long time, but will definitely recommend Sarah to help friends or family! What a superstar rep DFS have there!
19 maggio 2026
Risposta di DFS Furniture - Reading
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sarah met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The sales staff were very helpful and not in your face
The sales staff were very helpful but not "In your face" allowing you the space to make the right decisions and also allowing you to walk away.
They were well informed about the products and supportive
18 maggio 2026
Risposta di DFS Furniture - Reading
Good morning Mike,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Member of staff Aga was patient and…
Member of staff Aga was patient and understanding with no high pressure sales techniques
18 maggio 2026
Risposta di DFS Furniture - Reading
Good afternoon Paul,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Good customer service and on going care…
Good customer service and on going care advice.
17 maggio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Reading
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very professional
17 maggio 2026
Risposta di DFS Furniture - Reading
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Reading
The attention , help and knowledge shown to me today by Jonathan in the Reading DFS branch was excellent. The ease in choosing and ordering my new sofa was great. Thank you
15 maggio 2026
Risposta di DFS Furniture - Reading
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and courteous
Very friendly and courteous. Company very helpful. Great fast service
11 maggio 2026
Risposta di DFS Furniture - Reading
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Helpful and pleasant
13 maggio 2026
Risposta di DFS Furniture - Reading
Good afternoon Mrs Chaplin,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Aga provided an absolutely exceptional
Aga provided an absolutely exceptional and highly personalised experience. She really took the time to understand exactly what we were looking for to fit our living room and thought about every single detail. Her attention, care, and professionalism made the whole shopping experience incredibly smooth and enjoyable. Nothing felt rushed, and her recommendations were thoughtful and perfectly tailored to our needs. Truly exquisite customer service — thank you, Aga!
10✨
12 maggio 2026
Risposta di DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Reading
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Sarah was amazing from start to finish
Sarah was amazing from start to finish, not pushy or rushing us and couldn’t do enough to ensure we were happy
Give the woman a raise!
12 maggio 2026
Risposta di DFS Furniture - Reading
Good morning Claire,
Thanks for your lovely feedback, we’re glad to hear Sarah met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Shiv was very friendly, patient and enabled us to work through our questions so we could make our final decision on which sofas to buy. We did not feel rushed or given any hard sell, just given time. Great customer service.
11 maggio 2026
Risposta di DFS Furniture - Reading
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service and informative
Great customer service and support to find the right product
4 maggio 2026
Risposta di DFS Furniture - Reading
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Reading
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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