The staff didn’t follow me round like sharks and left me to make my own decision but were ready to help me with any questions. They walked me through the process of buying a sofa clearly and didn’... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Choice of lots of sofas, options and combinations. The Sales Adviser - John (368) - extremely helpful, explaining everything and very patient!! No hard sell. All staff welcoming customers
From the moment we walked into the shop the staff were very polite and helpful. They gave us the information we needed about the sofas we wanted to purchase and made the whole experience easy. Will de... Leggi di più
L'azienda ha risposto
Aga was really helpful and knowledgeable with all questions asked. She gave us all possible options with no pressure to commit to buy. In the end, we found the sofa combination we like and we’re happ... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
3 Forbury Road, RG1 3JH, Reading, Regno Unito
- 0333 999 9774
4,9
Eccellente
5K recensioni
Chiedi ai clienti di scrivere una recensione
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Come questa azienda usa Trustpilot
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Le persone hanno visualizzato anche
Choice of lots of sofas & helpful staff
Choice of lots of sofas, options and combinations. The Sales Adviser - John (368) - extremely helpful, explaining everything and very patient!! No hard sell. All staff welcoming customers
24 maggio 2026
Mo was very friendly and helpful and…
Mo was very friendly and helpful and offered practical advice throughout
30 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Friendly and helpful staff
23 maggio 2026
Risposta di DFS Furniture - Reading
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The staff didn’t follow me round like…
The staff didn’t follow me round like sharks and left me to make my own decision but were ready to help me with any questions.
They walked me through the process of buying a sofa clearly and didn’t try and push extras on me.
29 maggio 2026
Risposta di DFS Furniture - Reading
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Really helpful sales staff
29 maggio 2026
Risposta di DFS Furniture - Reading
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good experience
I went to look at sofas today and bought two. Staff, John, was very helpful as I am fussy. Great service from him and I am very happy either way my purchase
29 maggio 2026
Risposta di DFS Furniture - Reading
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with John.
Kind Regards,
Jordan
DFS Customer Support
Lovely young lady named AGA ,helped us…
Lovely young lady named AGA ,helped us to find the right sofa & chairs for us .She gave us water ,(very hot day ) & made sure we were sure with our choices. She is an excellent customer service provider.
27 maggio 2026
Non scritta su invito
Risposta di DFS Furniture - Reading
Hello Anita,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very good service
Very good service, couldn’t have asked for anything. Listened to all our needs and went all out to help us find what we wanted. The young man that served us is a credit to your company
27 maggio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The service was great and the staff…
The service was great and the staff were helpful, they explained everything that we wanted to hear, gave advantages and disadvatages of the furniture that we saw and the choice made at the end was the best.
26 maggio 2026
Risposta di DFS Furniture - Reading
Hello Aubriella,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Customers service very helpful…
Customers service very helpful information about the product.
25 maggio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff is very friendly and provide a…
Staff is very friendly and provide a sincere help and advice
24 maggio 2026
Risposta di DFS Furniture - Reading
Hello Mohammad,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
So helpful and attentive
23 maggio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service at DFS Reading
Excellent service at DFS Reading. The lady was very efficient. Asked if we needed help and let us look around and decide on our own. When a sofa was chosen she dealt with the sale very quickly and was very helpful.
21 maggio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Reading
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Salesman was very helpful not pushy…
Salesman was very helpful not pushy which I liked
23 maggio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very friendly and welcoming made…
Very friendly and welcoming made everything clear during purchase
23 maggio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
DFS make it easy
From the moment we walked into the shop the staff were very polite and helpful. They gave us the information we needed about the sofas we wanted to purchase and made the whole experience easy. Will definitely purchase from DFS again.
23 maggio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great choice of products in showroom
Great choice of products in showroom. Staff were excellent,
20 maggio 2026
Risposta di DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Fab staff easy order
Aga was really helpful and managed to find us exactly what we needed on short notice and was conscious of keeping it all within our budget
20 maggio 2026
Risposta di DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Reading
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
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