DFS Furniture - Reading Recensioni 

5564
TrustScore 5 su 5

4,9

3 Forbury Road, RG1 3JH Reading, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

John made the whole experience very easy. He explained all our options re a choice of sofa and went over all the finance details.Great customer service.

L'azienda ha risposto

Valutata 5 stelle su 5

We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

6K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(5564)

94.354 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Aga provided an absolutely exceptional

Aga provided an absolutely exceptional and highly personalised experience. She really took the time to understand exactly what we were looking for to fit our living room and thought about every single detail. Her attention, care, and professionalism made the whole shopping experience incredibly smooth and enjoyable. Nothing felt rushed, and her recommendations were thoughtful and perfectly tailored to our needs. Truly exquisite customer service — thank you, Aga!
10✨

12 maggio 2026
Logo di DFS Furniture - Reading

Risposta di DFS Furniture - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Aga was amazing

Aga was amazing - great service!

12 maggio 2026
Logo di DFS Furniture - Reading

Risposta di DFS Furniture - Reading

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Sarah was amazing from start to finish

Sarah was amazing from start to finish, not pushy or rushing us and couldn’t do enough to ensure we were happy
Give the woman a raise!

12 maggio 2026
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Risposta di DFS Furniture - Reading

Good morning Claire,

Thanks for your lovely feedback, we’re glad to hear Sarah met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

Shiv was very friendly, patient and enabled us to work through our questions so we could make our final decision on which sofas to buy. We did not feel rushed or given any hard sell, just given time. Great customer service.

11 maggio 2026
Logo di DFS Furniture - Reading

Risposta di DFS Furniture - Reading

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great service and informative

Great customer service and support to find the right product

4 maggio 2026
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Risposta di DFS Furniture - Reading

Good Morning,

Thanks for the 5 stars It's much appreciated

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

very helpful

very helpful

11 maggio 2026
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Risposta di DFS Furniture - Reading

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Mohammed helped us find a great sofa…

Mohammed helped us find a great sofa today. He wasn’t pushy but advised us to upgrade the leather quality and add extra cover due to our pets.
Our order was double checked by his colleague before making our final payment.
Great service, thank you

9 maggio 2026
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Risposta di DFS Furniture - Reading

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Was greeted by Sarah

Was greeted by Sarah. Had an idea what I wanted. Was given time to look around not pressured at all. Sarah was very happy with great knowledge and advice. The whole experience was a pleasure thank you Sarah

7 maggio 2026
Logo di DFS Furniture - Reading

Risposta di DFS Furniture - Reading

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Olga was pleasant

Olga was pleasant, she explained everything perfectly. She didn't Rush us.

7 maggio 2026
Logo di DFS Furniture - Reading

Risposta di DFS Furniture - Reading

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Ver professional

The process was very easy, everything was explained clearly.

6 maggio 2026
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Risposta di DFS Furniture - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great Service!

Very happy with sofa and great service!

2 maggio 2026
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Risposta di DFS Furniture - Reading

Good afternoon Michael,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Service was great and very friendly

Service was great and very friendly. Our purchase went smoothly and all our questions were answered.

5 maggio 2026
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Risposta di DFS Furniture - Reading

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Greeted by Aga who was very lovely and…

Greeted by Aga who was very lovely and helpful and showed me a few sofa options that I could have in the space that I have and I went with one that I hadn’t looked at online and loved it! Very pleased with my purchase and Aga was great!

4 maggio 2026
Logo di DFS Furniture - Reading

Risposta di DFS Furniture - Reading

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great experience

Great experience, Jonathan was very friendly and helpful.

4 maggio 2026
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Risposta di DFS Furniture - Reading

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Perfect service

While we knew what we wanted, Sandra came over and helped us out with the nitty gritty. She had vast knowledge of the sofa we wanted, and of all the care and warranties on offer. Jonathan checked over everything for us and all was good and done swiftly and efficiently. Very happy

4 maggio 2026
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Risposta di DFS Furniture - Reading

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Left alone to browse

Guy who helped us not pushy at all. We were left alone to browse without being hassled. 👍

3 maggio 2026
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Risposta di DFS Furniture - Reading

Good morning Theresa,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valutata 5 stelle su 5

I had a very relaxing experience at DFS…

I had a very relaxing experience at DFS in Reading on Sunday. Received a warm welcome but wasn't pestered by anyone. The staff were lovely and were there for me when I made my choice. Got really great advice and left very happy indeed. In fact, I saw the exact sofa I was looking for the minute I entered the store. I can't fault the service in any way and I'm counting down the 5 week lead time until I get my delivery. Thank you for looking after me.

3 maggio 2026
Logo di DFS Furniture - Reading

Risposta di DFS Furniture - Reading

Good Morning,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

DFS John!

John was very helpful and was great at helping me with decisions and explaining everything to me as a first time buyer. He did a great offer and was very friendly.

2 maggio 2026
Logo di DFS Furniture - Reading

Risposta di DFS Furniture - Reading

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

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