DFS Furniture - Nottingham Recensioni 

6709
TrustScore 5 su 5

4,9

Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Cle... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went to two DFS stores in my local area when looking for a new sofa. Both had a great range of products and were happy for me to look around at my own pace. I went to the Castle Marina, Nottingham,... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Regno Unito

  • 0333 999 9761

4,9

Eccellente

TrustScore 5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(6709)

95.883 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Pleasant experience

Entered your showroom at nottingham Castle marina and was greeted by Earl. Very friendly and chatty made you feel at ease not pressured into anything. My daughter explained what she was looking for and Earl kindly shown us a few options with good explanation & detail and very helpful, answered all questions we had. Pleasant visit/sale. Earl is a fantastic salesman :)

14 giugno 2026
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Risposta di DFS Furniture - Nottingham

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Great service at the Nottingham branch…

Great service at the Nottingham branch by Lee.
Very friendly, and full of information which helped us choose our new sofa.

13 giugno 2026
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Risposta di DFS Furniture - Nottingham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

We were helped in store by Earl

We were helped in store by Earl, he was very helpful and very knowledgeable, polite and great customer service. 10 out of 10.

13 giugno 2026
Logo di DFS Furniture - Nottingham

Risposta di DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Excellent service today

Excellent service today

13 giugno 2026
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Risposta di DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Really great experience 10/10 customer…

Really great experience 10/10 customer service, Dennis was really helpful throughout the whole sale process.

13 giugno 2026
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Risposta di DFS Furniture - Nottingham

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Most helpful

13 giugno 2026
Logo di DFS Furniture - Nottingham

Risposta di DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Welcoming ambience

Dennis was very helpful in getting the right product

13 giugno 2026
Logo di DFS Furniture - Nottingham

Risposta di DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Customer service

My experience was made a pleasure by a very helpful member of staff who explained every thing I needed to know about my purchase, and I never felt pressured at any time which is good in my opinion.

12 giugno 2026
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Risposta di DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Me and my wife purchased a corner sofa…

Me and my wife purchased a corner sofa from DFS Castle Meadow retail park Nottingham Lee the salesman was great from start to finish can’t fault him very professional and really friendly would recommend this store

12 giugno 2026
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Risposta di DFS Furniture - Nottingham

Hello James,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Wonderful Experience

I had a wonderful experience at DFS, Dennis was fantastic and very knowledgable about the products, I would highly recommend

10 maggio 2026
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Risposta di DFS Furniture - Nottingham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Ellie was really helpful

Ellie was really helpful . Made the whole E xpereince very easy . We saw a sofa we really liked but couldn’t find a chair to go with it. Ellie looked on line for us and found us one we really liked. . So we ordered the sofa and chair and a footstool there and then .

11 giugno 2026
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Risposta di DFS Furniture - Nottingham

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ellie.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Excellent service in DFS

We visited DFS today and had a fantastic experience thanks to Elie.
From the moment we arrived, Elie was welcoming, friendly, and highly knowledgeable. She took the time to understand what we were looking for and patiently guided us through the available options without any pressure. Her product knowledge was excellent, and he explained the features, fabrics, and configurations clearly, helping us make an informed decision.
What stood out most was Elie's professionalism and genuine willingness to help. She was attentive to our needs, answered all our questions, and made the whole purchasing process smooth and enjoyable.
Customer service like this makes a real difference. Thank you, Elie, for your outstanding support today. You are a credit to DFS, and we would highly recommend both you and the store to others.
Thank you again!

10 giugno 2026
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Risposta di DFS Furniture - Nottingham

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very friendly and very helpful!

We came in multiple times, as per our indecisive nature, each time we were met with friendly faces and the most helpful people we could have asked for. Everyone was great but especially Dennis and Danny, lovely people and super helpful!

10 giugno 2026
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Risposta di DFS Furniture - Nottingham

Hello Luke,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Dennis & Danny.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Fantastic staff

Fantastic staff, knowledgeable friendly and super helpful.
Lots of options in store and well presented.

10 giugno 2026
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Risposta di DFS Furniture - Nottingham

Hello Niall,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Staff are friendly

Staff are friendly , great collections

2 giugno 2026
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Risposta di DFS Furniture - Nottingham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Earl was a pleasure to work with told…

Earl was a pleasure to work with told us everything we needed

8 giugno 2026
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Risposta di DFS Furniture - Nottingham

Hello Brad,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We recently visited the Nottingham…

We recently visited the Nottingham branch to purchase our new sofa. We were greeted by the lovely Earl who assisted us to find the perfect sofa by asking us our needs and wants, making the experience feel personal. He was friendly, funny and kind, absolutely excellent at his job.

1 giugno 2026
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Risposta di DFS Furniture - Nottingham

Hello Anne-Lea,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

A Great Experience

We had such a lovely experience purchasing our sofa, and that was largely thanks to Lee Jackson. From the moment we walked in, Lee was warm, friendly, and incredibly polite. We were not chased around the store, we where given time to look around ourselves and given as much time as we needed.

Lee struck the perfect balance between being knowledgeable, professional and informative as well as giving us space to decide and ensured all the finer details where correct, which we really appreciated. It was also so nice to have a laugh with him along the way — his approachable nature and great sense of humour made the whole experience relaxed and enjoyable. His warm personality is a great addition to the service provided and really leaves an imprint on our experience.

We’d also like to thank the manager for kindly sorting a deal out for us. It was very much appreciated and made us feel valued as customers.

Overall, the service we received was excellent from start to finish. We’re absolutely delighted with our sofa and very grateful for all the help and support. We cant wait for it to arrive. Thank you again Lee!

6 giugno 2026
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Risposta di DFS Furniture - Nottingham

Hello Lewis,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

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