We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Leggi di più
L'azienda ha risposto
My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... Leggi di più
L'azienda ha risposto
Outstanding service from Earl at the Nottingham store! Shopping for furniture online had become an overwhelming and exhausting experience, but my visit to the DFS store in Nottingham changed... Leggi di più
L'azienda ha risposto
Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Cle... Leggi di più
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Outstanding service from Earl at the Nottingham store!
Shopping for furniture online had become an overwhelming and exhausting experience, but my visit to the DFS store in Nottingham changed everything. The entire team was incredibly welcoming, but Earl truly stood out.
His patience, perseverance, and warm demeanor were exceptional. Managing customer needs in retail is a highly demanding job, and I was deeply impressed by how flawlessly Earl handled every aspect of our transaction.
Because of his outstanding service, I am now a loyal customer and will gladly choose DFS every time. Thank you, Earl, and thank you to the Nottingham team.

Risposta di DFS Furniture - Nottingham
Ellie she made it so clear and was very helpful answering all the questions and very friendly top marks and will ask for all the time xx

Risposta di DFS Furniture - Nottingham
Very helpful member of staff

Risposta di DFS Furniture - Nottingham
Denis was fantastic really helpful and very friendly. Thank you.

Risposta di DFS Furniture - Nottingham

Risposta di DFS Furniture - Nottingham
Very friendly and knowledgeable staff. Was not pressured or approached on arrival which was great! Very comfortable experience and ended up purchasing a new sofa! Thank you for your help guys

Risposta di DFS Furniture - Nottingham
A great friendly, professional service, had a lovely latte whilst processing information.

Risposta di DFS Furniture - Nottingham
Very warm, polite and professional care from all sales staff. Very attentive and helpful during the whole view and purchase process.

Risposta di DFS Furniture - Nottingham
Excellent sales person, Lee in Nottingham knew all about the product and talked us clearly through the order. Brian was also excellent, reviewing everything.

Risposta di DFS Furniture - Nottingham
Great experience from start to finish. Libby was very helpful and attentive. Looking forward to our new sofa when it arrives.

Risposta di DFS Furniture - Nottingham
Very helpful and experienced staff member called Denis. Talked us through and explained everything in detail. Very happy experience

Risposta di DFS Furniture - Nottingham
My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask for better service because the service we got was amazing. Thank you Dennis for your time. I would highly recommend buying from this shop.

Risposta di DFS Furniture - Nottingham
It was easy to to and hopefully the sofas will be what they look like on line

Risposta di DFS Furniture - Nottingham
Great choice. Friendly staff who don’t hassle you as you are looking but will leave you to make decision in peace, then come in when YOU are ready.

Risposta di DFS Furniture - Nottingham
Went with my partner to look at sofas. Lee was brilliant from start to finish. He made us feel welcome and took the time to answer all questions. We ended up buying a sofa due to his excellent customer service and the time he took to get to know us and what we liked. He really listened to what we are looking for. He is a true credit to the company and was a pleasure to meet today.
Bryan (manager) was helpful as well but Lee blew us away with his customer service.
Would absolutely recommend to anyone.

Risposta di DFS Furniture - Nottingham
The man named Lee was very helpful and pleasant

Risposta di DFS Furniture - Nottingham

Risposta di DFS Furniture - Nottingham
Ellie was very helpful. Courteous and kind, she covered all the details very carefully and we were very happy with our purchase.

Risposta di DFS Furniture - Nottingham
Customer service was awesome! Answered every question I had and made the process so easy! Pamela informed me most couches have detachable arms (that I needed) and Dennis?(I can’t remember) made the buying process so smooth and explained everything to me!

Risposta di DFS Furniture - Nottingham
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.