Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Leggi di più
L'azienda ha risposto
Dennis was very helpful and thorough and took time to talk me through all the options for the beautiful Amanda Holden Showstopper range to help me choose the perfect sofa and chair. Very happy with my... Leggi di più
L'azienda ha risposto
The whole experience from start to finish was so relaxed, no pressure my Assistant was very helpful and patient nothing was any problem to her as I looked at many corner sofas, going backwards and for... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Throstles Green, M16 0SN, Stretford, Regno Unito
- 0333 999 9751
4,9
Eccellente
5K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very good customer service
Very good customer service
I will be definitely visiting again for my future purchases.
19 agosto 2026
Risposta di DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Beautiful sofa and excellent service
Dennis was very helpful and thorough and took time to talk me through all the options for the beautiful Amanda Holden Showstopper range to help me choose the perfect sofa and chair. Very happy with my purchase and the service I received.
18 agosto 2026
Risposta di DFS Furniture - Manchester
Hello Fiona,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Dennis helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Manchester
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great place for service & sofas.
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas.
Derek? was particularly helpful and we would definitely shop there again.
17 agosto 2026
Risposta di DFS Furniture - Manchester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Derek met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Manchester
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The person we dealt with was very…
The person we dealt with was very helpful and friendly and professional
14 agosto 2026
Risposta di DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Advice was helpful when wanted and not…
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around.
Salesman knew what he was talking about and answered questions knowledgably. Was polite and helpful.
15 agosto 2026
Risposta di DFS Furniture - Manchester
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great service
15 agosto 2026
Risposta di DFS Furniture - Manchester
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Sofa Ordering :)
Was a really good experience! we spoke with Jess and she was really friendly and helped me through the whole process, really easy and smooth to get the sofa ordered, 10/10 experience.
15 agosto 2026
Risposta di DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Amazing service by farooq
14 agosto 2026
Risposta di DFS Furniture - Manchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sofa order
Derek was courteous and knowledgeable. Service was very good.
Happy with my order.
14 agosto 2026
Risposta di DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Friendly helpful staff.
13 agosto 2026
Risposta di DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Risposta di DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Friendly informative staff
Friendly informative staff . Didn't pressure me into extras
12 agosto 2026
Risposta di DFS Furniture - Manchester
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
The whole experience from start to finish was so relaxed, no pressure my Assistant was very helpful and patient nothing was any problem to her as I looked at many corner sofas, going backwards and forwards before I decided on the one I bought. She listened to what I wanted and gave excellent advice too. Well done! excellent customer service.
10 agosto 2026
Risposta di DFS Furniture - Manchester
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Excellent service from Derek
Excellent service from Derek who easily completed my purchase. Allowed us to sit on the required settee and chair, gave us very good coffee and explained everything about the chairs and maintenance. Thank you
10 agosto 2026
Risposta di DFS Furniture - Manchester
Hello Cathy,
Thanks for your lovely feedback, we’re glad to hear Derek met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
I had gone to many sofa company but at…
I had gone to many sofa company but at dfs I got the sofa i wanted and a looked and tried l think 70% of all the sofas with a lot of help from julie who was amazing very patient and went though everything to the point we picked and ordered sofas I wanted excellent customer service.
26 luglio 2026
Risposta di DFS Furniture - Manchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Des was really helpful explained…
Des was really helpful explained everything we needed to know and made everything straight forward
9 agosto 2026
Risposta di DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Lovely showroom and brilliant customer service.
No pressure sales here. Just very friendly fun and informative with loads of choice in all styles. Ismaeel was really easy to talk to and was very patient and helpful. Glad we came to DFS for our sofa. 🥰
8 agosto 2026
Risposta di DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Really helpful staff that didn't…
Really helpful staff that didn't pressure you into a purchase
7 agosto 2026
Risposta di DFS Furniture - Manchester
Hello Matt,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.