Marvellous experience , this is about the 5th item I have bought off DFS, Gary approached me after about 5 mins of entering the store , wasn’t too pushy just pointed me in the right direction of the r... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Marvellous experience , this is about the 5th item I have bought off DFS, Gary approached me after about 5 mins of entering the store , wasn’t too pushy just pointed me in the right direction of the r... Leggi di più
L'azienda ha risposto
Myself and my partner had a great experience purchasing a sofa in the Llantrisant store today. Mackenzie was very knowledgeable and helpful when explaining the process and what additional products wer... Leggi di più
L'azienda ha risposto
On entering the store an assistant approached us, introduced himself ,explained the layout and told us that if we needed any further help to call him. No badgering or bothering until we called him for... Leggi di più
L'azienda ha risposto
James was amazing helping us with our sofa purchase, he new everything about the sofa and the protection for it and put all our worries at ease, what an asset to your company, Thanks again for the wo... Leggi di più
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Regno Unito
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Lewis your sales man was very professional and very knowledgeable. Being an area sales manager my self I was very impressed . He was so helpful he made the sale

Risposta di DFS Furniture - Llantrisant
Absolutely amazing service and so very helpful
Would highly recommend to anyone looking for a that extra help to find the perfect sofa.

Risposta di DFS Furniture - Llantrisant
Excellent service provided by staff.
Lovely manner and prompt in dealing with our business. Never shopped in DFS previously, but will certainly do so in the future. Very pleased with the quality of your furniture and during these times it's nice to have value for money.

Risposta di DFS Furniture - Llantrisant
The staff were very helpful and informative. Gave us time and space to look around without hassle and offered great help.

Risposta di DFS Furniture - Llantrisant
I ordered my suite yesterday and the communication with Mackenzie at the store was second to none. He was very helpful and patient during many of my questions and decision making. It was easy to change the size over the phone after I remeasured when I got home.
Hopefully delivery and after sales will be as accommodating

Risposta di DFS Furniture - Llantrisant
David is very friendly and knowledgeable, it made the process smoother than anticipated. David thoroughly explained everything we needed to know, and made sure we understood the important points.

Risposta di DFS Furniture - Llantrisant
Nice shop layout , very nice selection, great staff input , Josh and Grant , not too pushy on our visits , great explanations of products , deliveries and the payments and the aftercare

Risposta di DFS Furniture - Llantrisant
Lewis served us at the Llantrisant store today and was polite, helpful and knowledgeable. We couldn’t fault the service! We came back for the second time to commit to the purchase, and it was nice that the staff remembered us visiting previously. They were attentive but respectful in letting us make decisions. We look forward to having our new sofas!

Risposta di DFS Furniture - Llantrisant
Grant was very knowledgeable about the products and able to help us narrow down what we wanted. Excellent service!

Risposta di DFS Furniture - Llantrisant
The young man was very helpful ( Sorry can't remember his name ).

Risposta di DFS Furniture - Llantrisant
Assistant was well informed and all answered questions well. She was personable and helpful. She was not pushy and suggested discount I would be entitled to because of my disabilities.
She made shopping a pleasant experience.

Risposta di DFS Furniture - Llantrisant
Lewis was very polite and engaging with us. There was no "Hard Sale" and he put us both at ease immediately. Lovely young man and easy to talk with. Well Done Lewis amd thank you!

Risposta di DFS Furniture - Llantrisant
Lewis was great.
He explained all the Finance options and even when we ordered the wrong sofa he went above and beyond to help us find the right one.
I would highly recommend Lewis at dfs in Llantrisant to my friends and family as a point of contact.

Risposta di DFS Furniture - Llantrisant
Left to browse, no pressure. Then I had discount ,thanks to josh.plenty of option and made a purchase!

Risposta di DFS Furniture - Llantrisant
Lewis who served us today was absolutely great at his job. Let us look around, approached to offer help, then actually helped with our decision. Explained the various attributes that were available apart from those on display, eg different legs, no castors, different trim. Lewis really listened to what was important to us and made educated recommendations.
We bought the additional 5 year cover because of his ability to make us see the value in the product, without the hard sell.
Personable,well presented, knowledgeable!

Risposta di DFS Furniture - Llantrisant
Really helpful and friendly staff taking the time to show us various pieces. Even when we were between two choices there was no pressure or rush to decide.

Risposta di DFS Furniture - Llantrisant
We were left to walk around the store and try out the sofas which is what we wanted. Nothing was rushed and no one interrupted us. I felt relaxed the salesman was very patient a good listener with a houses of humour

Risposta di DFS Furniture - Llantrisant
10 out of 10, Dave was amazing! So helpful very informative, highly recommend Dave to anyone else visiting the shop!

Risposta di DFS Furniture - Llantrisant
Many thanks to Josh from DFS Llantrisant for first class service and our suite has now been delivered in under four weeks and we all absolutely love it.
So refreshing not to be served by pushy sales staff.

Risposta di DFS Furniture - Llantrisant
Knowledgable staff who dealt with my order efficiently and courteously

Risposta di DFS Furniture - Llantrisant
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