DFS Furniture - Llantrisant Recensioni 

3270
TrustScore 5 su 5

4,9

A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB


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Valutata 5 stelle su 5

Marvellous experience , this is about the 5th item I have bought off DFS, Gary approached me after about 5 mins of entering the store , wasn’t too pushy just pointed me in the right direction of the r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Myself and my partner had a great experience purchasing a sofa in the Llantrisant store today. Mackenzie was very knowledgeable and helpful when explaining the process and what additional products wer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

On entering the store an assistant approached us, introduced himself ,explained the layout and told us that if we needed any further help to call him. No badgering or bothering until we called him for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

James was amazing helping us with our sofa purchase, he new everything about the sofa and the protection for it and put all our worries at ease, what an asset to your company, Thanks again for the wo... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Regno Unito

  • 0333 999 9831

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
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4,9

Tutte le recensioni

(3270)

97.414 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lewis your sales man was very…

Lewis your sales man was very professional and very knowledgeable. Being an area sales manager my self I was very impressed . He was so helpful he made the sale

13 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Absolutely amazing service and so very…

Absolutely amazing service and so very helpful
Would highly recommend to anyone looking for a that extra help to find the perfect sofa.

13 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Excellent service provided by staff.

Excellent service provided by staff.
Lovely manner and prompt in dealing with our business. Never shopped in DFS previously, but will certainly do so in the future. Very pleased with the quality of your furniture and during these times it's nice to have value for money.

5 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello Elizabeth,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

The staff were very helpful and knowledgeable

The staff were very helpful and informative. Gave us time and space to look around without hassle and offered great help.

11 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Excellent in store staff

I ordered my suite yesterday and the communication with Mackenzie at the store was second to none. He was very helpful and patient during many of my questions and decision making. It was easy to change the size over the phone after I remeasured when I got home.
Hopefully delivery and after sales will be as accommodating

10 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent experience

David is very friendly and knowledgeable, it made the process smoother than anticipated. David thoroughly explained everything we needed to know, and made sure we understood the important points.

10 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Nice shop layout

Nice shop layout , very nice selection, great staff input , Josh and Grant , not too pushy on our visits , great explanations of products , deliveries and the payments and the aftercare

10 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Happy Customers!

Lewis served us at the Llantrisant store today and was polite, helpful and knowledgeable. We couldn’t fault the service! We came back for the second time to commit to the purchase, and it was nice that the staff remembered us visiting previously. They were attentive but respectful in letting us make decisions. We look forward to having our new sofas!

9 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello Kirsty,

We're really grateful you shared this amazing 5* review. We are glad to hear that Lewis helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Grant was very knowledgeable about the…

Grant was very knowledgeable about the products and able to help us narrow down what we wanted. Excellent service!

8 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello Fiona,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

The young man was very helpful ( Sorry…

The young man was very helpful ( Sorry can't remember his name ).

8 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello Kay,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Assistant was well informed and all…

Assistant was well informed and all answered questions well. She was personable and helpful. She was not pushy and suggested discount I would be entitled to because of my disabilities.
She made shopping a pleasant experience.

9 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Lewis was very polite and engaging with…

Lewis was very polite and engaging with us. There was no "Hard Sale" and he put us both at ease immediately. Lovely young man and easy to talk with. Well Done Lewis amd thank you!

9 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lewis.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Lewis was great.

Lewis was great.
He explained all the Finance options and even when we ordered the wrong sofa he went above and beyond to help us find the right one.
I would highly recommend Lewis at dfs in Llantrisant to my friends and family as a point of contact.

1 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello Roy,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Left to browse

Left to browse, no pressure. Then I had discount ,thanks to josh.plenty of option and made a purchase!

8 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello Timothy,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Personable, knowledgeable-Well presented. Lewis who served us today was…

Lewis who served us today was absolutely great at his job. Let us look around, approached to offer help, then actually helped with our decision. Explained the various attributes that were available apart from those on display, eg different legs, no castors, different trim. Lewis really listened to what was important to us and made educated recommendations.
We bought the additional 5 year cover because of his ability to make us see the value in the product, without the hard sell.
Personable,well presented, knowledgeable!

8 giugno 2026
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Risposta di DFS Furniture - Llantrisant

Hello Amanda,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Lewis.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Really helpful and friendly staff…

Really helpful and friendly staff taking the time to show us various pieces. Even when we were between two choices there was no pressure or rush to decide.

6 giugno 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent experience …

We were left to walk around the store and try out the sofas which is what we wanted. Nothing was rushed and no one interrupted us. I felt relaxed the salesman was very patient a good listener with a houses of humour

6 giugno 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

10 out of 10

10 out of 10, Dave was amazing! So helpful very informative, highly recommend Dave to anyone else visiting the shop!

6 giugno 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello Emma,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Dave.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Many thanks to Josh from DFS…

Many thanks to Josh from DFS Llantrisant for first class service and our suite has now been delivered in under four weeks and we all absolutely love it.
So refreshing not to be served by pushy sales staff.

11 maggio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello Clive,

We are really grateful for your kind words and for sharing your experience in our store with Josh. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Knowledgable staff who dealt with my…

Knowledgable staff who dealt with my order efficiently and courteously

3 giugno 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

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