The person that we met within store came over as soon as we entered and said his name which im sorry but don't remember. He said to call him if we had any questions ( didn't feel hassled ) went all a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The person that we met within store came over as soon as we entered and said his name which im sorry but don't remember. He said to call him if we had any questions ( didn't feel hassled ) went all a... Leggi di più
L'azienda ha risposto
Lewis was great, explained everything in full, we never felt rushed, and he wasn't pushy. Very happy with everything except I think the delivery charge should be free when spending so much money, I un... Leggi di più
L'azienda ha risposto
We were given help when we asked and then left to browse at leisure, completely without any pressure. The sales person was relaxed, very helpful, patient and friendly. He listened to what we were loo... Leggi di più
L'azienda ha risposto
Salesman very helpful, polite and cheerful. Easy to talk to and very knowledgeable. Sorted us out very quickly and efficiently. Not pushy. Gave us plenty of time to decide.
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Salesman very helpful, polite and cheerful. Easy to talk to and very knowledgeable.
Sorted us out very quickly and efficiently. Not pushy. Gave us plenty of time to decide.

Risposta di DFS Furniture - Llantrisant
Dav was very accommodating and had the answers to our questions.
Was very helpful and not pushy like some salesmen.

Risposta di DFS Furniture - Llantrisant
David was helpful throughout and was a main reason we continued with purchasing , well explained and very insightful a credit to your company

Risposta di DFS Furniture - Llantrisant
Staff member who dealt with us was excellent, give us time to look around didn’t keep on to us, had the answers for us when we needed them.

Risposta di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant
Excellent service. Excellent salesperson. Excellent prices. Overall just excellent.
Lewis (think I got it right) was brilliant. Very helpful and not pushy.

Risposta di DFS Furniture - Llantrisant
Helpful staff no pressure answered all my questions and went through the options with the sofa and pleased with my purchase. Hopefully delivered this week.

Risposta di DFS Furniture - Llantrisant
Josh was extremely helpful and knowledgeable about the product.
Very satisfied.
Steve & cheryl Bennett

Risposta di DFS Furniture - Llantrisant
We weren't hassled walking around looking which I really liked. They helped when needed. Good explanation of the furniture (the one we wanted wasn't on show). Got a cuppa whilst waiting and the kids used their massage chairs which kept them entertained!!
My only criticism is that it is quite expensive and the delivery/installation fee is expensive. Think it should be included when spending thousands on a sofa!

Risposta di DFS Furniture - Llantrisant
Lewis was great, nice and friendly, let us take our time in making our decision and provided us with all the info we needed, thank you!

Risposta di DFS Furniture - Llantrisant
It was nice to be given helpful information, but to then be left alone to look around the sofas ourselves and in our own time.

Risposta di DFS Furniture - Llantrisant
All good but it was a shame I couldn’t see the sofa I wanted in the store, however the sales rep showed me a similar item.
The rep explained all information and I was very happy to proceed to buy.

Risposta di DFS Furniture - Llantrisant
Very welcoming, not overpowering, lift us alone until we needed help. Very helpful and informative, brilliant customer service, would definitely shop here again due to customer service, hope my sofa is as good as the service provided.

Risposta di DFS Furniture - Llantrisant
Very helpful sales person and explained everything to me

Risposta di DFS Furniture - Llantrisant
Great thanks no worries great sales people thanks for your help.john

Risposta di DFS Furniture - Llantrisant
I loved it that we were not immediately ambushed by over zealous staff as we entered the store. Lewis came over and told us to take our time having a good look and to call him if we needed any help. He was very helpful and pleasant and answered any questions we had. He is a credit to your store.

Risposta di DFS Furniture - Llantrisant
Friendly staff all my options were well explained. I new what I wanted so it was a quick in and out.

Risposta di DFS Furniture - Llantrisant
Although delivery charges with this company appear very high, the assistant dealing with us was very helpful.

Risposta di DFS Furniture - Llantrisant
The member of staff that dealt with our purchase of a settee is a credit to DFS. He was courteous, informative and pleasant. He made us feel very comfortable, at no point did he try to pressure us.

Risposta di DFS Furniture - Llantrisant
Josh helped us buying our couch, he was really positive and offered us products that were right for us.
The team were laidback, friendly and professional and offered us great service

Risposta di DFS Furniture - Llantrisant
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.