DFS Furniture - Llantrisant Recensioni 

3228
TrustScore 5 su 5

4,9

A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The person that we met within store came over as soon as we entered and said his name which im sorry but don't remember. He said to call him if we had any questions ( didn't feel hassled ) went all a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lewis was great, explained everything in full, we never felt rushed, and he wasn't pushy. Very happy with everything except I think the delivery charge should be free when spending so much money, I un... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were given help when we asked and then left to browse at leisure, completely without any pressure. The sales person was relaxed, very helpful, patient and friendly. He listened to what we were loo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Salesman very helpful, polite and cheerful. Easy to talk to and very knowledgeable. Sorted us out very quickly and efficiently. Not pushy. Gave us plenty of time to decide.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Regno Unito

  • 0333 999 9831

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(3228)

100.311 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Salesman very helpful

Salesman very helpful, polite and cheerful. Easy to talk to and very knowledgeable.
Sorted us out very quickly and efficiently. Not pushy. Gave us plenty of time to decide.

24 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Dav was very accommodating and had the…

Dav was very accommodating and had the answers to our questions.
Was very helpful and not pushy like some salesmen.

23 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

David was helpful throughout and was a…

David was helpful throughout and was a main reason we continued with purchasing , well explained and very insightful a credit to your company

23 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Staff member who dealt with us was…

Staff member who dealt with us was excellent, give us time to look around didn’t keep on to us, had the answers for us when we needed them.

22 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Happy

The staff member was very helpful and happy with the service I received

13 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Excellent service

Excellent service. Excellent salesperson. Excellent prices. Overall just excellent.
Lewis (think I got it right) was brilliant. Very helpful and not pushy.

21 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello Dennis,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Good experience happy customer.

Helpful staff no pressure answered all my questions and went through the options with the sofa and pleased with my purchase. Hopefully delivered this week.

13 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Josh was extremely helpful and…

Josh was extremely helpful and knowledgeable about the product.
Very satisfied.
Steve & cheryl Bennett

20 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello Cheryl,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Valutata 4 stelle su 5

We weren't hassled walking around…

We weren't hassled walking around looking which I really liked. They helped when needed. Good explanation of the furniture (the one we wanted wasn't on show). Got a cuppa whilst waiting and the kids used their massage chairs which kept them entertained!!
My only criticism is that it is quite expensive and the delivery/installation fee is expensive. Think it should be included when spending thousands on a sofa!

12 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Lewis was great

Lewis was great, nice and friendly, let us take our time in making our decision and provided us with all the info we needed, thank you!

18 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

It was nice to be given helpful…

It was nice to be given helpful information, but to then be left alone to look around the sofas ourselves and in our own time.

19 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 4 stelle su 5

Great service

All good but it was a shame I couldn’t see the sofa I wanted in the store, however the sales rep showed me a similar item.
The rep explained all information and I was very happy to proceed to buy.

18 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Very welcoming

Very welcoming, not overpowering, lift us alone until we needed help. Very helpful and informative, brilliant customer service, would definitely shop here again due to customer service, hope my sofa is as good as the service provided.

18 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Great thanks no worries great sales…i

Great thanks no worries great sales people thanks for your help.john

18 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Pleasant and helpful staff

I loved it that we were not immediately ambushed by over zealous staff as we entered the store. Lewis came over and told us to take our time having a good look and to call him if we needed any help. He was very helpful and pleasant and answered any questions we had. He is a credit to your store.

15 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Good sales experience

Friendly staff all my options were well explained. I new what I wanted so it was a quick in and out.

15 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

High delivery cost but …

Although delivery charges with this company appear very high, the assistant dealing with us was very helpful.

15 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for sharing your great feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent experience

The member of staff that dealt with our purchase of a settee is a credit to DFS. He was courteous, informative and pleasant. He made us feel very comfortable, at no point did he try to pressure us.

13 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello Mr Radcliffe,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Josh helped us buying our couch

Josh helped us buying our couch, he was really positive and offered us products that were right for us.

The team were laidback, friendly and professional and offered us great service

13 luglio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più