Marvellous experience , this is about the 5th item I have bought off DFS, Gary approached me after about 5 mins of entering the store , wasn’t too pushy just pointed me in the right direction of the r... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Myself and my partner had a great experience purchasing a sofa in the Llantrisant store today. Mackenzie was very knowledgeable and helpful when explaining the process and what additional products wer... Leggi di più
L'azienda ha risposto
On entering the store an assistant approached us, introduced himself ,explained the layout and told us that if we needed any further help to call him. No badgering or bothering until we called him for... Leggi di più
L'azienda ha risposto
James was amazing helping us with our sofa purchase, he new everything about the sofa and the protection for it and put all our worries at ease, what an asset to your company, Thanks again for the wo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Regno Unito
- 0333 999 9831
4,9
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
Staff were polite & knowledgeable.
29 giugno 2026
Risposta di DFS Furniture - Llantrisant
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Sales person was extremely polite and…
Sales person was extremely polite and helpful. I have shopped at dfs for over 20years ,always treated well .
29 giugno 2026
Risposta di DFS Furniture - Llantrisant
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly staff
Friendly staff, explained the options clearly. Very personable allowed us space to might the right decision for us.
29 giugno 2026
Risposta di DFS Furniture - Llantrisant
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
There was no pressure to buy
There was no pressure to buy, we left to browse but plenty of help to hand when we needed it. We were helped by a very Knowledgeable staff member and a seamless, clear transaction was carried out.
28 giugno 2026
Risposta di DFS Furniture - Llantrisant
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fabulous service - David served us
Fabulous and very easy to understand and quick and easy
27 giugno 2026
Risposta di DFS Furniture - Llantrisant
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Customer service from David
Excellent customer service from David. Helpful, knowledgable but not too forward or pushy. Lovely aftershave too!
27 giugno 2026
Risposta di DFS Furniture - Llantrisant
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with David.
Kind Regards,
Jordan
DFS Customer Support
Staff incredibly helpful
Staff incredibly helpful. Very pleasant and made my experience a very enjoyable one.
24 giugno 2026
Risposta di DFS Furniture - Llantrisant
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent service!
22 giugno 2026
Risposta di DFS Furniture - Llantrisant
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Definitely Recommend
We knew what we were looking for from a previous visit, Lewis at the Llantrisant store was very, knowledgeable and helpful, he arranged our order with no stress or issues, our sofas are due for delivery this week! Great service!
1 giugno 2026
Risposta di DFS Furniture - Llantrisant
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great service
Great service from start to finish. I wasn’t 100% sold on a sofa, but the gentleman who helped was friendly, knowledgeable, and genuinely helpful. Help find the right sofa for us and Made the decision much easier. 👌
21 giugno 2026
Risposta di DFS Furniture - Llantrisant
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Great service from Josh in Llantrisant…
Great service from the Llantrisant store - a big thank you to Josh!
21 giugno 2026
Risposta di DFS Furniture - Llantrisant
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The Sales assistant Grant was brilliant…
The Sales assistant Grant was brilliant from start to finish, there was no hard sell ,while we were looking for our new sofas, he took his time to explore all options and insured that our final choice was exactly what we wanted. He fully explained the delivery process and schedule
A great credit to DFS
19 giugno 2026
Risposta di DFS Furniture - Llantrisant
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Llantrisant
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Very Professional &Very Helpful
We were met by a member of staff named David, Who was very understanding &very helpfull with our choice of purchase &the offer of a few cuppa,s went down well...
13 giugno 2026
Risposta di DFS Furniture - Llantrisant
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Llantrisant
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Impeccable service from Natasha.
I called up for advice on a sofa I was interested in. The lady on the phone I believe was called Natasha? I called around 16:20 on 17/06/26. She was amazing. Very patient and answered all my questions with ease. Very easy to talk too. I let her know I am a first time buyer and she was very kind in offering all kinds of advice. She went through all the protocols with ordering a sofa, let me know the deals they have on. Cleaning advice on the sofas such as the dos and donts. I even ended up ordering extra furnishings. She put through the order for me over the phone, it was all very smooth running. I cannot wait for my sofa for my new home, the service was impeccable.
17 giugno 2026
Risposta di DFS Furniture - Llantrisant
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Our experience from start to finish was…
Our experience from start to finish was very professional but yet felt like speaking with a friend . The staff there were not to pushy but yet very helpful with their information, we would strongly recommend DFS definitely felt in safe hands .
13 giugno 2026
Risposta di DFS Furniture - Llantrisant
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were guided through our purchase by…
We were guided through our purchase by Gary. Excellent service and great knowledge of the product.
15 giugno 2026
Risposta di DFS Furniture - Llantrisant
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good friendly information in a relaxed…
Good friendly information in a relaxed atmosphere.
14 giugno 2026
Risposta di DFS Furniture - Llantrisant
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful
13 giugno 2026
Risposta di DFS Furniture - Llantrisant
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
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