DFS Furniture - Llantrisant Recensioni 

3270
TrustScore 5 su 5

4,9

A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Marvellous experience , this is about the 5th item I have bought off DFS, Gary approached me after about 5 mins of entering the store , wasn’t too pushy just pointed me in the right direction of the r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

On entering the store an assistant approached us, introduced himself ,explained the layout and told us that if we needed any further help to call him. No badgering or bothering until we called him for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

James was amazing helping us with our sofa purchase, he new everything about the sofa and the protection for it and put all our worries at ease, what an asset to your company, Thanks again for the wo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The person that we met within store came over as soon as we entered and said his name which im sorry but don't remember. He said to call him if we had any questions ( didn't feel hassled ) went all a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Regno Unito

  • 0333 999 9831

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3270)

97.414 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Knowledgable staff who dealt with my…

Knowledgable staff who dealt with my order efficiently and courteously

3 giugno 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Our experience was excellent

Our experience was excellent. The store was clean, organised and had a good flow to it. Our sales assistant Grant was exceptional and explained everything about the item down to the smallest detail. His product knowledge could not be faulted, he knew everything about each individual product. He was approachable, friendly and easy to talk to. He made us feel at ease and did not puy any pressure on us, could not fault the service. Highly recommend this store over the Swansea store. 10/10

3 giugno 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Experience was fantastic the person who…

Experience was fantastic the person who dealt with us was patient explained everything. He helped us pick the unit we were looking for.

2 giugno 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Lewis was a great help

Lewis was a great help, very knowledgeable, polite and provided a pleasant experience in assisting me in buying my new sofa. Thank you.

30 maggio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Lewis.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Amazing service

Amazing service and very helpful. We was so satisfied and impressed with the service and how helpful the employee who helped put our order through was. We had a great conversation about lego too and have zero faults

29 maggio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

No pressure sales

It is very refreshing that to go into a store and just look around without any pressure, no sales jargon,The sales assistant was reassuring and understanding he took his time showing us around until we got exactly what we were looking for thankyou DFS

29 maggio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Fantastic service

No hard sell from any of the staff - they welcomed me and told me where to find them if I needed them without any pressure. Really knowledgable and helpful and made it a real pleasure to purchase today. I can highly recommend Gary and DFS Llantrisant.

29 maggio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello David,

Thank you so much for sharing your 5* review with us, your feedback is much appreciated. We are so happy to hear that you found our website easy to navigate when placing your order.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent experience at DFS…

I had an excellent experience at DFS thanks to Garry. From the moment I walked into the store, he was friendly, professional, and incredibly knowledgeable. He took the time to understand exactly what I was looking for, answered all my questions without any pressure, and helped me choose the perfect sofa for my home.

Garry's customer service was outstanding throughout the whole process. He was patient, attentive, and made what could have been a difficult decision feel easy and enjoyable. It's clear that he genuinely cares about helping customers find the right furniture rather than simply making a sale.

I'm absolutely delighted with my new sofa and grateful for Garry's advice and expertise. A real credit to DFS, and I wouldn't hesitate to recommend both him and the store to friends and family.

29 maggio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello Michael,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Garry.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Pleasant customer experience

Grant was very helpful while looking for a sofa that had low leg height and shallower depth on the seating, as my wife is short and finds it uncomfortable if her legs cannot touch the floor. We discussed comfort options and cushion depths, etc., and were shown a range of possible choices. His knowledge of the resilience and build quality was very useful. We were told about warranties and delivery charges so nothing was hidden. Overall, a pleasant experience.

28 maggio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Good range of designs to choose from

Good range of designs to choose from. Well presented showroom. Friendly and helpful staff. Interest free options are great.

24 maggio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The salesman was friendly and…

The salesman was friendly and professional and had great knowledge about the products. I was even offered a coffee!

27 maggio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello Nicola,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Dave was very helpful

Dave was very helpful, quickest transaction of his life lol!

27 maggio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service.

Friendly show room, polite and informative member of staff. Clearly went through everything with us to explain the options and ordering process. Great customer service from Lewis!

27 maggio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello Phil,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Staff were great didn't really push or…

Staff were great didn't really push or jump on you soon as you walked in, wanted to add console so again wasn't pushed I had to ask, bit expensive but you get what you pay for in my experience added cover as had recliners and I have young children again was offered not pushed. Sofas range dramatically in price, basic sofas even the Amanda Holden range were pretty decent prices it's the extras that cost haha

25 maggio 2026
Logo di DFS Furniture - Llantrisant

Risposta di DFS Furniture - Llantrisant

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

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