DFS Furniture - Ipswich Recensioni 

4370
TrustScore 5 su 5

4,9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went to the Ipswich store to just have a look at some sofas the first staff member greeted us but weirdly never got up to greet us. We had a short look around then Alex came out and couldn’t be a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a fantastic experience at DFS today, thanks to Mark. He was incredibly friendly, patient, and professional from start to finish. He took the time to explain everything in detail, showed us... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Regno Unito

  • 0333 999 9847

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(4370)

99.267 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Marcus from Ipswich store extremely…

Marcus from Ipswich store extremely helpful and friendly and informative
It’s the third time I have brought sofas from this store
Very happy with the service

8 luglio 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Hello Rachel,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We had a nice experience in the Ipswich…

We had a nice experience in the Ipswich store. Relaxed, quick and helpful service

7 luglio 2026
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Risposta di DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service…

Great selection of products to choose from. Staff were very friendly, informative and helpful.

8 luglio 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Outstanding Service from Mark!

We had a fantastic experience at DFS today, thanks to Mark. He was incredibly friendly, patient, and professional from start to finish. He took the time to explain everything in detail, showed us all the sofas we wanted to see, and clearly went through the pricing and different options available.

What really stood out was his kind, empathetic approach and genuine willingness to help. We never felt under any pressure, and he made the whole experience enjoyable and stress-free.

We're absolutely delighted with the service Mark provided and couldn't have asked for a better salesperson. Thank you, Mark, for all your help today. We wish you all the very best and highly recommend asking for him if you're visiting DFS!

7 luglio 2026
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Risposta di DFS Furniture - Ipswich

Hello Jibin,

We're really grateful you shared this amazing 5* review. We are glad to hear that Mark helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

I was greeted in a friendly manner

I was greeted in a friendly manner, I was given all the information about the sofa I was choosing, Mark was very friendly and professional. The whole experience was a positive one.

7 luglio 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

We were really impressed by Mark and…

We were really impressed by Mark and the team at DFS. Very knowledgeable and gave us plenty of time to make the decision right for us. Really happy with the service we received.

5 luglio 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Very helpful

Richard was very helpful, talking my husband and I through the available options for the settee we wanted

5 luglio 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

We visited DFS in Ipswich and we…

We visited DFS in Ipswich and we received helpful and informative customer service from the beginning, and did not feel under any pressure to buy anything!
The process of choosing and buying our sofa was very straightforward and all the information we were given was transparent. Lisa looked after us.

5 luglio 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

Richard really helped us to pick the right sofa for our situation, a combination that we had never considered. He was very knowledgable about the products and options available. He was really patient, friendly and really listened to what we wanted.

4 luglio 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Mark is a credit to your company!

Mark was patient and not pushy. He trusted us to take our time and even to leave and look at other competitors before coming back, satisfied we had the right furniture for us! Your in house choices were far better than any of your local competitors as were your prices. Mark took loads of time with us helping us get everything we needed.

4 luglio 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very helpful

3 luglio 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Hello Mick,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

I and my family were greeted by…

I and my family were greeted by friendly staff who explained the lay out of store and pointed us in the right direction. Did not feel pressured in any way.
We were dealt with by Alexis who explained everything throughly.

2 luglio 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Hello Pauline,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

A 5 star experience from Tina!

My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously.

We are buying a house in France (a protracted affair) and choosing furniture to try and tie-in with the completion has proved difficult. However, we have been ably assisted by Tina who we first met those three months ago.

She originally greeted us and has helped us each time we went back so it was great to finally conclude the purchase with her help.

Thorough in all she explained and with a cheery disposition, she was a delight to have helping us.
Nothing was too much trouble and 5 stars is certainly well deserved!

2 luglio 2026
Non scritta su invito
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

A stress-free shopping experience

We first started looking for a corner seating unit about three months ago, after we had found a house which we had decided to buy.

We explained to the lovely sales person, Tina, that we were just starting our search and were left to amble round the store. When we found what we had been looking at online, we asked for her help. Tina hadn't been pushy and that was important to us.

Questions were answered in a helpful, constructive manner and despite the fact we had explained we were not able to make a purchase that day, Tina gave us ample time.

We went back into the store twice more, as the house purchase (moving to France), wasn't quite as smooth as we had hoped for and the completion date was difficult to predict. We were greeted each time by Tina and finally we could tell her that we could proceed! She explained in detail, that we could not benefit with some aspects of the things DFS had to offer but we had decided on our choice and proceeded with our purchase.

We could not have had a better experience with Tina and would heartily recommend DFS to anyone who wants a stress-free shopping experience.

2 luglio 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

A GREAT EXPERIANCE AND GREAT PEOPLE

A GREAT EXPERIANCE AND GREAT PEOPLE

29 giugno 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

ello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Richard was a brilliant help to me and…

Richard was a brilliant help to me and my partner when buying our first sofa.

29 giugno 2026
Logo di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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