recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Leggi di più
L'azienda ha risposto
Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... Leggi di più
L'azienda ha risposto
Meeting Mark from Ipswich was such a breath of fresh air which is very unusual for customer service these days. Marks customer service was impeccable. Mark was incredibly profess... Leggi di più
We went to the Ipswich store to just have a look at some sofas the first staff member greeted us but weirdly never got up to greet us. We had a short look around then Alex came out and couldn’t be a... Leggi di più
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The qualities of the furniture are good

Risposta di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich
Extremely happy with the knowledge and information we received from the sales person. Very pleased to not feel put under pressure. A very good experience.

Risposta di DFS Furniture - Ipswich
A very pleasant way to buy a new sofa,Julia in the Ipswich showroom was extremely helpful and answered all our questions. She was very professional, not at all pushy and spent a lot of time and effort to help us make a decision.All in all first class service.

Risposta di DFS Furniture - Ipswich
Lisa and Tina were simply fabulous when we popped in last Tuesday. We had seen the sofa we liked online and when to view it in store. We dealt with Lisa initially and she ran through all the options with us. There were no pushy sales person techniques used, we knew what we wanted and she helped us with it. We didn’t make a purchase that day as we needed to measure up so I said I would pop back on Sunday, 7th June, which we do. We’d planned the sofa, chosen the colour and were very pleased with the whole process. I’d totally recommend my DFS to my friends and family. Thank you, the cup of tea was a lovely touch too!

Risposta di DFS Furniture - Ipswich
Tina from the DFS Ipswich store was extremely helpful and answered all our questions and explained the care package very well

Risposta di DFS Furniture - Ipswich
Excellent choice of sofas. Very knowledgeable and helpful staff.

Risposta di DFS Furniture - Ipswich
Great experience with Tina. On Wednesday we had initial conversations and everything was emailed over. We returned today to purchase the sofa and specifically found Tina. The whole experience was relaxed, informative and she answered all of our questions. The best thing - was the brutal honesty when we were trying to decide what would work for our family and our household.
Really enjoyed making this purchase.

Risposta di DFS Furniture - Ipswich
Well we saw the sofa we loved instantly but the guy, Ross, the customer consultant was fantastic!
Extremely thorough and knowledgeable 10 out of 10

Risposta di DFS Furniture - Ipswich
Marc was very polite and professional, a credit to you

Risposta di DFS Furniture - Ipswich
Wonderful friendly, helpful staff. Able to choose without pressure. Looking forward to my purchase arriving in September.

Risposta di DFS Furniture - Ipswich
Staff very knowledgeable and helpful throughout purchase of sofas

Risposta di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich

Risposta di DFS Furniture - Ipswich
We had a lovely lady who was answering all our questions, we knew what we wanted but unfortunately didn’t do what we had in mind. After a lot of questions to this poor lovely lady , she show us a few options and the first few didn’t fit the bill until we show us one in particular. She went above and beyond with service telling us about the sofa. How it works how we can change parts to make it our own and move sections to fit our room. She was very professional in every aspect. Would happily go back to be serviced by this lady.

Risposta di DFS Furniture - Ipswich
Excellent service from start to finish. Greeted on arrival and left to browse the store. Any questions were answered first time and without hesitation. The order was placed with Tina who is an asset to DFS. Tina was friendly, polite, helpful and gave a brilliant level of service. Having worked within a service industry I would have her on my team any day of the week.
If the delivery is as efficient then it will be a 100% across the board.

Risposta di DFS Furniture - Ipswich
Very helpfull member of staff, who explained everything in a polite professional manner.

Risposta di DFS Furniture - Ipswich
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.