recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... Leggi di più
L'azienda ha risposto
Meeting Mark from Ipswich was such a breath of fresh air which is very unusual for customer service these days. Marks customer service was impeccable. Mark was incredibly profess... Leggi di più
We went to the Ipswich store to just have a look at some sofas the first staff member greeted us but weirdly never got up to greet us. We had a short look around then Alex came out and couldn’t be a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Regno Unito
- 0333 999 9847
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Richard was a brilliant help to me and…
Richard was a brilliant help to me and my partner when buying our first sofa.
29 giugno 2026
Risposta di DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Ipswich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Returning Customers
We’ve bought from DFS several times and are always well looked after by Tina, and today also Lisa.
Everything is explained with tips, ideas and a personal touch.
27 giugno 2026
Risposta di DFS Furniture - Ipswich
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Tina and Lisa.
Kind Regards,
Jordan
DFS Customer Support
Great service and great quality
Really great selection of Sofa's, well priced and fantastic customer service. Tina Mitchell was great, thank you.
21 giugno 2026
Risposta di DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Accurate tracking of my delivery and…
Accurate tracking of my delivery and friendly and efficient installers
16 giugno 2026
Risposta di DFS Furniture - Ipswich
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The lady in the shop was very helpful…
The lady in the shop was very helpful and polite
23 giugno 2026
Risposta di DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very pleasant lady dealt with our…
Very pleasant lady dealt with our purchase, not too pushy, comfortable to engage with
22 giugno 2026
Risposta di DFS Furniture - Ipswich
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Outstanding customer service
On an initial visit the day before we spoke to an adviser who was super helpful and gave us enough information to be informed but also enough space to not feel cramped.
We discussed different options for the sofa we both liked and the advisor was really helpful, we came back the following day and luckily he was there. He took us through the whole process from start to finish and was super helpful, highly recommend
21 giugno 2026
Risposta di DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Good experience with Julia
Julia was very helpful, answered all our questions was very bubbly and kind. Two family members brought sofas with her on the same day, and she genuinely deserves a positive review and recognition. 10/10.
19 giugno 2026
Risposta di DFS Furniture - Ipswich
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Absolutely brilliant
Absolutely brilliant from start to finish, excellent girls in ipswich store, made me feel welcome & not pressured at all express delivery, kept up to date & on time amazing, gents who brought my sofa in were friendly and polite and respectful of my home
Superb
12 giugno 2026
Risposta di DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Regular customer. Always impressed very efficient and helpful
Very helpful explained all clearly and wasn’t pushy just genuinely listened and wanted to help us, didn’t have to wait and process completed quickly and efficiently
18 giugno 2026
Risposta di DFS Furniture - Ipswich
Good Afternoon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
We were met by a very friendly person…
We were met by a very friendly person who was able to take us to the products we were looking for, she was very attentive to our needs making our purchase a pleasurable experience.
18 giugno 2026
Risposta di DFS Furniture - Ipswich
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Very efficient and helpful staff
16 giugno 2026
Risposta di DFS Furniture - Ipswich
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Sales staff very friendly not pushy and…
Sales staff very friendly not pushy and professional, plenty of stock to choose from in a superb set up showroom which is warm and welcoming and very clean,
14 giugno 2026
Risposta di DFS Furniture - Ipswich
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Sofa bed
Very satisfied, wasn’t rushed and everything was explained exceptionally well.
12 giugno 2026
Risposta di DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful and friendly staff
6 giugno 2026
Risposta di DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service from Marcus and…
Great service from Marcus and everything explained well.
13 giugno 2026
Risposta di DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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