We were attended to by a helpful, polite and friendly member of staff at DFS Giltbrook who dealt with our purchase quickly and efficiently. Very pleased with our purchase and are looking forward to it... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeIkea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We were made to feel at ease as soon as we walked into the store. We were not pounced upon straight away by a sales person but we were allowed time to browse and absorb what was on offer. We were the... Leggi di più
L'azienda ha risposto
Customer service was excellent. Tom was very helpful and knowledgeable and helped my mum make a very solid decision about the sofa bed she wanted. He explained everything to her, including me so I wa... Leggi di più
L'azienda ha risposto
The sales person was really helpful and actively looked for the best deal for us. Order relations were double checked as process which was good as minimises human error ensuring order is processed wit... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Regno Unito
- 0333 999 9777
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Amazing Experience.
Our salesperson Rachel was amazing! Great insights into what we wanted. Fantastic recommendations! Product knowledge was outstanding and went the extra mile to make sure we completely happy with our purchases. Highly recommend this store!
25 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Costumer service was great..i loved how…
Costumer service was great..i loved how becky looked into our preferences and helped us choose what we were looking for highly recommended
24 maggio 2026
Risposta di DFS Furniture - Giltbrook
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Went to the store a couple of times
Went to the store a couple of times, knew what kind of sofa we wanted . Matt was great he explained what was in store showed us a couple and then left us to look around.
24 maggio 2026
Risposta di DFS Furniture - Giltbrook
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Purchased a 2 seater sofa today bob was…
Purchased a 2 seater sofa today bob was very efficient pleasant very informative about the sofa and he was very polite we have left very happy with our purchase which is to be delivered in approx 12 weeks I previously thought dfs was very expensive but very reasonable prices overall a great experience and we left very happy
23 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great easy service
Great easy service. Very friendly staff, even the trainee was wonderful when her trainer went for payment machine.
23 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Bob was great.
22 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Matt who served us was very helpful and…
Matt who served us was very helpful and polite
21 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello Clive,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great experience buying
Great experience buying. Very thorough and no pushy sales. Highly recommend.
21 maggio 2026
Risposta di DFS Furniture - Giltbrook
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Dee was very polite and informative the…
Dee was very polite and informative the customer service was great has were the rest of the staff 10 out of 10
21 maggio 2026
Risposta di DFS Furniture - Giltbrook
Good Afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
Very friendly
Very friendly, polite and helpful but not pushy and listen to what I had to say. Overall a good experience.
20 maggio 2026
Risposta di DFS Furniture - Giltbrook
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Giltbrook
Good morning Debbie,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Risposta di DFS Furniture - Giltbrook
Good morning Joanne,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Giltbrook
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Kelly was great
Kelly was great, there was no pressure and she explained everything ty
18 maggio 2026
Risposta di DFS Furniture - Giltbrook
Good morning Gale,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
My experience with my family has been…
My experience with my family has been really great. Matt has helped us choose our products very diligently.
18 maggio 2026
Risposta di DFS Furniture - Giltbrook
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful and easy to talk to took…
Very helpful and easy to talk to took notice of our concerns and dealt with them
18 maggio 2026
Risposta di DFS Furniture - Giltbrook
Good afternoon Susan,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Went into the store had a look round…
Went into the store had a look round was asked if we needed help we said not at the minute Charlotte said to let her know if we did We found her later and Dee and Charlotte helped us choose exactly what we were looking for Dee explained all the paperwork and facts we came away very happy
17 maggio 2026
Risposta di DFS Furniture - Giltbrook
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Charlotte and Dee.
Kind Regards,
Jordan
DFS Customer Support
Bobby was superb
Bobby was superb. Chatty, knowledgeable and made the experience seamless and stress free. A true asset to the company.
17 maggio 2026
Risposta di DFS Furniture - Giltbrook
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Bobby.
Kind Regards,
Jordan
DFS Customer Support
Rachel - Giltbrook Store
Rachel was absolutely fantastic, she was very knowledgeable on the sofa, the materials, guarantees etc and filled us with confidence that this is the sofa we want and wanted to buy it from DFS. She is a real asset to DFS, thank you for your assistance Rachel, all the best!
17 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
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