We were attended to by a helpful, polite and friendly member of staff at DFS Giltbrook who dealt with our purchase quickly and efficiently. Very pleased with our purchase and are looking forward to it... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeIkea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We were made to feel at ease as soon as we walked into the store. We were not pounced upon straight away by a sales person but we were allowed time to browse and absorb what was on offer. We were the... Leggi di più
L'azienda ha risposto
Customer service was excellent. Tom was very helpful and knowledgeable and helped my mum make a very solid decision about the sofa bed she wanted. He explained everything to her, including me so I wa... Leggi di più
L'azienda ha risposto
The sales person was really helpful and actively looked for the best deal for us. Order relations were double checked as process which was good as minimises human error ensuring order is processed wit... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Regno Unito
- 0333 999 9777
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Rachel was very attentive and polite…
Rachel was very attentive and polite and friendly
31 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Good friendly not pushy staff
31 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Bob was really great and helpful
Bob was really great and helpful. Didn’t bombard us as soon as we walked through the door. Waited until we were ready for help - explained all terms and agreements for our sofas. Was an overall great experience
30 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Everyone was very friendly and Becky…
Everyone was very friendly and Becky was super helpful answering all our questions and helping us to make the right decision for our new sofas.
30 maggio 2026
Risposta di DFS Furniture - Giltbrook
Good Morning,
We are really happy that Becky met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
great service
23 maggio 2026
Risposta di DFS Furniture - Giltbrook
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service
Excellent service, excellent advice, John explained everything we needed to know regarding our sale, he was most polite & so was the lady who confirmed our order. We would definitely recommend our family & friends to visit any DFS store. (30/05/2026) DFS Furniture Giltbrook.
30 maggio 2026
Risposta di DFS Furniture - Giltbrook
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that John met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Giltbrook
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Me and my partner are moving home and went in to have a look at the possibility of buying a new sofa and Dinning table.
Bob introduced himself as we entered and made us feel very welcomed.
Bob had incredible customer service.
After me and my partner picked out the furniture, Bob explained the whole process with different designs, fabrics and delivery date and cost. Bob made things very clear and made everything stress free. He even went into details about the cleaning and looking after our new furniture.
Would definitely recommend a visit if you're looking for quality furniture and top tier service.
29 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello Nathan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Good range of furniture and helpful
Good range of furniture and helpful, friendly staff
28 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Fantastic service from Becky
Fantastic service from Becky. She eas so lovely and extremely helpful assisting us choose the right furniture.
28 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Kelly was very helpful and friendly
Kelly was very helpful and friendly. Couldn't fault the service. Thanks
27 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Great experience
The sales assistant was very friendly, knowledgeable and helpful.
Great Service.
27 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Giltbrook
Hello Georgia,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great was very helpful
Great was very helpful. Was very thorough with the information. Showed us the options in the fabric I wanted, lots of choices!
25 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello Patrica,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly and helpful team
25 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello Rich,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent service friendly staff very…
Excellent service friendly staff very accommodating and attentive not pushy a good experience thanks to Becky and Charlotte
25 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello Curtis,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Amazing Experience.
Our salesperson Rachel was amazing! Great insights into what we wanted. Fantastic recommendations! Product knowledge was outstanding and went the extra mile to make sure we completely happy with our purchases. Highly recommend this store!
25 maggio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Costumer service was great..i loved how…
Costumer service was great..i loved how becky looked into our preferences and helped us choose what we were looking for highly recommended
24 maggio 2026
Risposta di DFS Furniture - Giltbrook
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Went to the store a couple of times
Went to the store a couple of times, knew what kind of sofa we wanted . Matt was great he explained what was in store showed us a couple and then left us to look around.
24 maggio 2026
Risposta di DFS Furniture - Giltbrook
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
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