Excellent customer service, no forcing or Jumping on me as soon as I walked through the door. Staff were very friendly and approachable. Made you feel comfortable and spent time exploring options. Lov... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeIkea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We were left to browse without being hassled constantly but were made aware that help and advice were available at any time. When we were ready to discuss models and features Thomas (Tom) was very... Leggi di più
L'azienda ha risposto
Super friendly and easy to talk to, helped answer all queries we had, straight to the point in regards to all the information we needed and even made all four of us a drink whilst we waited. All aroun... Leggi di più
L'azienda ha risposto
The sales rep was friendly and professional. He did not rush me and explained everything really well. I did not feel pressured, and to be honest before entering the store I thought there may be a pres... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Regno Unito
- 0333 999 9777
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Very clean store
Very clean store. Explained what I was looking for and was directed to bed section. Within minutes the order had been sorted and financial bit done. Very efficient staff and very helpful.
24 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello Peter,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic service
The sales rep was friendly and professional. He did not rush me and explained everything really well. I did not feel pressured, and to be honest before entering the store I thought there may be a pressure sale but there wasn't.
24 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service, no forcing or Jumping on me as soon as I walked through the door. Staff were very friendly and approachable. Made you feel comfortable and spent time exploring options. Lovely store and staff!
21 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Dylan sofa
Akeel was very friendly polite and helpful and made buying our sofa very easy
22 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The sales assistant was extremely…
The sales assistant was extremely knowledgeable and helpful.
21 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Giltbrook
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
We were served by Tom
We were served by Tom. Fantastic customer service. Extremely helpful and professional.
This company is very lucky to have you as an employee
Thank you for our latte.
Like we say if we win the raffle we will hand you £100 for a day off :)
From Nic and Lee
18 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello Lee & Nic,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Super friendly and easy to talk to
Super friendly and easy to talk to, helped answer all queries we had, straight to the point in regards to all the information we needed and even made all four of us a drink whilst we waited. All around great experience for a first time sofa buyer.
19 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello Ben,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very helpful,friendly and approachable
Very helpful,friendly and approachable. Didn't pressure us. Listened to what we were saying.
18 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great service
Great service. No complaints. Would definitely buy from store again. Was well attended too.
19 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Lots of choice
Lots of choice
Excellent customer service
Friendly and helpful staff especially Rachel
18 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Effortless sofa purchase
We went to the store prepared, but were helped by a lovely member of staff whose approach was relaxing but also covered all the necessary aspects of the purchase. Can’t fault the service, thank you.
17 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Matt and the team made the whole visit…
Matt and the team made the whole visit very pleasant indeed, everything was explained to us in detail, we had several choices but settled exactly for what we wanted, every member of staff was very helpful indeed, i would fully recommend a visit to this branch for all furniture requirements. They all had a pleasant attitude and a smile, that made a lot of difference to us. thank you.
17 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Lorraine A
DFS Central Customer Support
DFS respectful and Professional service
We were left to browse without being hassled constantly but were made aware that help and advice were available at any time.
When we were ready to discuss models and features Thomas (Tom) was very helpful without being too pushy.
We were very pleased with how he explained everything and answered any questions we asked.
We enjoyed the shopping experience at DFS and are looking forward to receiving a Professional service going forward and a great product to relax on.
16 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello Colin,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Giltbrook
Hello Brenda,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Exemplary Service
From my initial online search, to visiting the Giltbrook store to compare my shortlist, to ordering my new suite, foot stool and scatter cushions online, the process has been seamlessly smooth and communication since placing my order has been exemplary.
8 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Buying our sofa
We had a great experience buying our sofa, Charlotte was fantastic and our baby loved her 😊
15 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Great company.helpfull staff.
15 luglio 2026
Risposta di DFS Furniture - Giltbrook
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
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