DFS Furniture - Cambridge Recensioni 

3517
TrustScore 5 su 5

4,9

442 Newmarket Road, CB5 8JL Cambridge, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our sales advisor Ali was superb. He was very knowledgeable, understood our needs and helped us find the perfect sofa sets for our new home. Trying out the sofa sets on the shop floor, it was very obv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Guy was very helpful gave us loads of information and advice. Talked about cleaning products and what we should and shouldn’t do. Very satisfied, good quality service - looking forward now to my... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3517)

95.419 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ali was a brilliant and knowledgeable…

Ali was a brilliant and knowledgeable salesman. Very courteous and extremely professional. Understood our needs and explained everything very clearly.

20 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello Mr Murdoch,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Ali was very knowledgeable and…

Ali was very knowledgeable and professional in explaining everything. Excellent customer service and also very nice coffee!

18 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

DFS Cambridge

From the moment we walked into the store to when we left, nothing was too much trouble. We explained exactly what we wanted and were shown the various options. We are extremely pleased with our choice. The staff were great. Thank you

18 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

All staff very helpful and honest

All staff very helpful and honest, helped us to decided as couldn’t make up our minds

Excellent to deal with

18 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Very helpful

Very helpful

11 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Good experience at store +ve

Good experience at store +ve

17 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Excellent service and customer care

Excellent service and customer care.
Very informative and helpful.
All queries answered very professionally.

17 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Very helpful

Very helpful throughout and friendly.

17 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Great experience

Knowledgeable and helpful staff.
Helped us with our purchase. Kind and professional.

13 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

I went into DFS Cambridge and thought…

I went into DFS Cambridge and thought their customer service was amazing. I went in a couple of time as I was spending quite a lot of money to make sure I was buying was right for me. The staff were excellent, friendly and professional. When I decided what I was going to buy it would be so easy to buy online. However, I decided I would drive to Cambridge to place my order with them which was out of my way as they deserve the sale. Well done Cambridge branch DFS you were great and deserved my money.

13 luglio 2026
Non scritta su invito
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service! Very knowledgeable staff and the whole process was very smooth, would recommend!

12 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you for sharing your positive review with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Friendly helpful staff

Friendly helpful staff. Easy transaction

12 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Lots of finance options available to suit

Friendly staff member, Martin, at the Cambridge store, was helpful and guided us easily through the process of choosing the right sofa.
We knew what we wanted and our price range (which wasn't very high), but we didn't feel pressured into anything we may be couldn't afford.
Nice 3 seater recliner on its way in 11 weeks now, and at £52 a month for 2 years... starting when the sofa is delivered.... we're very happy.
Thanks!

5 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Good

Good customer service

11 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent friendly service and I was…

Excellent friendly service and I was put under no pressure to purchase.
Offered coffee although I declined

11 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Thanks Gary

Gary found me and option I otherwise would not have considered and it worked perfectly for my needs. Everything explained in detail and purchasing process quick. Went away happy and looking forward to delivery!

10 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 4 stelle su 5

Very helpful sales man and the showroom…

Very helpful sales man and the showroom was clean tidy and well presented. Shumu was friendly and the sale of both sofas was straightforward and easy task with the support of Shumu

29 giugno 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

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