DFS Furniture - Cambridge Recensioni 

3506
TrustScore 5 su 5

4,9

442 Newmarket Road, CB5 8JL Cambridge, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Leggi di più

Valutata 5 stelle su 5

I had a really good experience with Ali at DFS Cambridge. He was so friendly and helpful, and made everything really easy without being pushy. I was really happy with the deal I got, and having the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ali was excellent. Very knowledgeable. Told him what I was looking and took me to the perfect furniture. He went through the different fabrics and explained the difference. Whole experience of buying... Leggi di più

Valutata 5 stelle su 5

My wife and I were helped by Gary. He was extremely helpful and clearly knowledgable based on years of experience. His advice was very sound and his whole approach was to be around when needed without... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3506)

94.122 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good service

Sofas have not yet arrived as we order them today but so far the customer experience from Martin and Ali has been very helpful.

27 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Sales experience.…

A very helpful and friendly sales advisor made the whole experience of choosing and buying my sofa a really enjoyable and exciting interlude. I was also impressed by the choice and colours available.

24 luglio 2026
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Risposta di DFS Furniture - Cambridge

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Helpful

Helpful, friendly advice

25 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Friendly experience from the moment we…

Friendly experience from the moment we walked in, great knowledgeable advice from the assistant and her manager Jane

25 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Gary was fantastic so helpful full of…

Gary was fantastic so helpful full of knowledge I think he should be promoted if I could I would give him 11 stars

25 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Good Morning,

We are really happy that Gary met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Went to visit your store in Cambridge…

Went to visit your store in Cambridge and was very pleased with the people who attend my purchase found them to be extremely helpful polite and friendly when explaining their policy’s and purchasing my item can’t thank them enough for making it such a pleasure to shop there

24 luglio 2026
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Risposta di DFS Furniture - Cambridge

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Knowledge of products

We had visited the store twice before and had mostly made our minds up as to what we wanted to purchase. Staff were welcoming and knowledgable and we purchased more than we had agreed on - sign of a good salesperson

24 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Very good service

23 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

We have had an amazing time speaking…

We have had an amazing time speaking with Eleni! She gave us every detail we needed to know and was overall a very positive experience. Me and my partner would like to give her a huge thank you ☺️ .

22 luglio 2026
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Risposta di DFS Furniture - Cambridge

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great Experience

Staff member Gary was fantastic and very welcoming. He let us take our time, and was accommodating to our needs. In fact, he knew exactly what we did need!
An excellent, no-pressure experience all round; would highly recommend.

20 luglio 2026
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Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Ali was a brilliant and knowledgeable…

Ali was a brilliant and knowledgeable salesman. Very courteous and extremely professional. Understood our needs and explained everything very clearly.

20 luglio 2026
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Risposta di DFS Furniture - Cambridge

Hello Mr Murdoch,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Ali was very knowledgeable and…

Ali was very knowledgeable and professional in explaining everything. Excellent customer service and also very nice coffee!

18 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

DFS Cambridge

From the moment we walked into the store to when we left, nothing was too much trouble. We explained exactly what we wanted and were shown the various options. We are extremely pleased with our choice. The staff were great. Thank you

18 luglio 2026
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Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

All staff very helpful and honest

All staff very helpful and honest, helped us to decided as couldn’t make up our minds

Excellent to deal with

18 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Very helpful

Very helpful

11 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Good experience at store +ve

Good experience at store +ve

17 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Excellent service and customer care

Excellent service and customer care.
Very informative and helpful.
All queries answered very professionally.

17 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Very helpful

Very helpful throughout and friendly.

17 luglio 2026
Logo di DFS Furniture - Cambridge

Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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