I had a great experience at DFS boucher road today thanks to David. He was incredibly helpful from start to finish, making the whole process of choosing and ordering my sofa quick, easy, and stress-... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We were made to feel welcome and all questions were answered satisfactorily. We tried a few sofas before choosing the one, we all liked. Robin had an abundance of patience and no query was left unans... Leggi di più
L'azienda ha risposto
Great experience in-store with Thomas at Belfast DFS. Very informative and give us so many options for our measurements we had given him. Sofa purchased and can’t wait for it to arrive.
L'azienda ha risposto
We had a fantastic experience at DFS, and a special shout-out has to go to Robin in the Boucher Road store. From the moment we arrived, Robin made us feel completely comfortable and never put us... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
49 Boucher Road, BT12 6HR, Belfast, Regno Unito
- 0333 999 9803
4,9
Eccellente
10K recensioni
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Le persone hanno visualizzato anche
Robin was great in store today
Robin was great in store today, very professional, helpful and informative.
14 luglio 2026
Risposta di DFS Furniture - Belfast
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very Helpful Staff
Staff members were very helpful in getting us sorted and explaining the options available to us such as delivery, finance options, as well as options for sofa fabrics and feet.
14 luglio 2026
Risposta di DFS Furniture - Belfast
Hello John,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Sean, 10/10 service!!
The staff member, Sean, was phenomenal! He was so hilariously funny, incredibly informative and thoroughly helpful. He made the whole process so simple and explained everything perfectly. Amazing customer service!!
14 luglio 2026
Risposta di DFS Furniture - Belfast
Hello Caz,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Belfast
Hello Sharon,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Belfast
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Professional stuff 👌 Tomas was very…
Professional stuff 👌 Tomas was very helpful so as his supervisor, no stress no pushing as to buy pure kindness and knowledge
5 luglio 2026
Risposta di DFS Furniture - Belfast
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Professional and helpful advice given…
Professional and helpful advice given by the sales assistant made the experience much less stressful
12 luglio 2026
Risposta di DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Belfast
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Belfast
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful staff that are a pleasure…
Very helpful staff that are a pleasure to deal with.
12 luglio 2026
Risposta di DFS Furniture - Belfast
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
David and Connor extremely helpful in…
David and Connor extremely helpful in my choosing of furniture and ordering of items.
10 luglio 2026
Risposta di DFS Furniture - Belfast
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Robin was so helpful and explained…
Robin was so helpful and explained everything very clearly x
4 luglio 2026
Risposta di DFS Furniture - Belfast
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Thomas was very helpful and friendly
Thomas was very helpful and friendly, he was very knowledgeable
9 luglio 2026
Risposta di DFS Furniture - Belfast
Hello Richard,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The salesman I spoke with was very…
The salesman I spoke with was very helpful in answering my questions on what suited my needs and budget best,and was able to advise me about different qualities of leather and how each of them would wear. He was also well mannered and very pleasant.
9 luglio 2026
Risposta di DFS Furniture - Belfast
Hello Joanne,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Very pleasant experience at Boucher Road…
Very pleasant experience at the Boucher Road store. Thomas showed us round and was very knowledgeable about each sofa. The one we ultimately picked, he went through the whole process and was informative and personable.
9 luglio 2026
Risposta di DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Shop well displayed and presented to…
Shop well displayed and presented to high standard. Staff was very informative and approachable. The sales person I got was named Conor. He was very friendly and explained everything very well.
8 luglio 2026
Risposta di DFS Furniture - Belfast
Hello Claire,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
We had the best experience our sales…
We had the best experience our sales man was Sean he was fantastic,made sure we were happy with what we offered which was in the value of over £7000 I really enjoyed our experience.
8 luglio 2026
Risposta di DFS Furniture - Belfast
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Sean met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
It was pleasure to visit your…
It was pleasure to visit your shop.Great customer service.Robin did really well. Thank you
2 luglio 2026
Risposta di DFS Furniture - Belfast
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Michael at the Boucher Road store was a…
Michael at the Boucher Road store was a great help. Great overall customer service. Bought our first ever sofa and he was very friendly and positive, made the process as painless as possible!
6 luglio 2026
Risposta di DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Not reliable
Bought beautiful sofas, La-Z-Boy, no power boxes in it. The manufacturer forgot to put it in. We as customers been contacting DFS for over four months. I was told that it will arrive yesterday. Stayed at home and nothing. DFS is not reliable. And causing a lot of stress it’s not worth buying there.
6 luglio 2026
Non scritta su invito
Risposta di DFS Furniture - Belfast
Good Afternoon,
Thank you for taking the time to leave your review, your feedback is always greatly appreciated.
We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.
Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.
If you do require any further assistance in the meantime, please don't hesitate to contact us.
Jordan
DFS Customer Support
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