DFS Furniture - Belfast Recensioni 

10.048
TrustScore 5 su 5

4,9

49 Boucher Road, BT12 6HR Belfast, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had a fantastic experience at DFS, and a special shout-out has to go to Robin in the Boucher Road store. From the moment we arrived, Robin made us feel completely comfortable and never put us... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Knowledgable staff member called Conor helped me try out all the features of my new sofa. Gave me great tips on how to keep it looking great from dealing with spillages to plumping the padding. Even g... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sean was a welcoming and cheerful employee and was extremely helpful and took time to explain some of the concepts that we fully didn’t understand. He even thought well for us and explained everythin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went in to purchase a recliner to match a suite we bought instore two years ago. The salesman remembered us and what we had purchased and provided an excellent presentation of what we were looking and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

10K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(10.048)

100.311 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We recently visited DFS to look for a…

We recently visited DFS to look for a new sofa, and the service we received was excellent. The gentleman who helped us was incredibly welcoming, friendly, and knowledgeable. He took the time to answer all of our questions without making us feel pressured, and he made the whole experience relaxed and enjoyable. His professionalism and helpful attitude made choosing our sofa much easier. Thank you for such fantastic customer service—we really appreciated it and would happily recommend DFS to others.

24 luglio 2026
Valutata 5 stelle su 5

Michael provided excellent customer service

Michael was polite, friendly and extremely knowledgable. Dealt with my order quickly and efficiently.

22 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you for sharing your great review with us.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Have to say that we were treated…

Have to say that we were treated exceptionally well and given the time to get the correct sofa which suited our needs , The staff member Connor was excellent and great knowledge of the product , Very professional.

21 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Found my experience very good and the…

Found my experience very good and the gentleman Conor was very helpful and explained everything very well to us

21 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

coffee and chairs

Knowledgable staff member called Conor helped me try out all the features of my new sofa. Gave me great tips on how to keep it looking great from dealing with spillages to plumping the padding. Even got a free coffee, great experience, thanks!

21 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello Jonathan,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Our Dream Sofa Made Easy with Robin

We had a fantastic experience at DFS, and a special shout-out has to go to Robin in the Boucher Road store.

From the moment we arrived, Robin made us feel completely comfortable and never put us under any pressure. He took the time to help us choose our dream sofa, patiently talking us through all of the options and explaining everything clearly from start to finish. His knowledge, professionalism, and friendly approach made what could have been a difficult decision feel easy and enjoyable.

Excellent customer service like this is hard to find, and Robin is a real credit to the DFS team. We can’t wait for our new sofa to arrive. Thank you again for making the whole experience such a positive one!

19 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

New Suite

Sean was lovely and very helpful in the Belfast Store.

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Good

Got my sofa ordered thanks

19 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

A welcoming experience that is unforgettable

Sean was a welcoming and cheerful employee and was extremely helpful and took time to explain some of the concepts that we fully didn’t understand. He even thought well for us and explained everything to his fullest ability. I would say the experience was welcoming and fun too, a five star experience.
Thank you

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Great Experience

We visited the store in two different occasions, the first time we didn’t have a great experience all staff were chatting and it felt like we were bothering them. The second time we had a great experience, all the staff were very helpful. After looking for different sofas in multiple stores we decided to go for one on DFS as it was good value, great quality and the most comfortable. The staff that helped us was amazing, very friendly and helpful with all our queries. She explained all the details very well.

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

DFS Boucher Road

Kate was very helpful , pleasant and informative helping us

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Had a lovely experience with Ciara at…

Had a lovely experience with Ciara at boucher road store very helpful and informative and made us feel at home

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Visited the Belfast store in Boucher

Visited the Belfast store in Boucher. Customer service was excellent. Michael was absolutely amazing.
Manager was lovely as well. Would definitely recommend if your looking a new sofa.

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Very pleasant experience

Couldn’t fault dfs or the help we received. We made our purchase with a man called Sean and he made the experience for us, as first time home owners a very pleasant one. Highly recommend!! the process was very simple and well explained.

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

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