DFS Furniture - Belfast Recensioni 

10.071
TrustScore 5 su 5

4,9

49 Boucher Road, BT12 6HR Belfast, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a great experience at DFS boucher road today thanks to David. He was incredibly helpful from start to finish, making the whole process of choosing and ordering my sofa quick, easy, and stress-... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were made to feel welcome and all questions were answered satisfactorily. We tried a few sofas before choosing the one, we all liked. Robin had an abundance of patience and no query was left unans... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience in-store with Thomas at Belfast DFS. Very informative and give us so many options for our measurements we had given him. Sofa purchased and can’t wait for it to arrive.

L'azienda ha risposto

Valutata 5 stelle su 5

We had a fantastic experience at DFS, and a special shout-out has to go to Robin in the Boucher Road store. From the moment we arrived, Robin made us feel completely comfortable and never put us... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

10K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(10.071)

92.543 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Experience

We visited the store in two different occasions, the first time we didn’t have a great experience all staff were chatting and it felt like we were bothering them. The second time we had a great experience, all the staff were very helpful. After looking for different sofas in multiple stores we decided to go for one on DFS as it was good value, great quality and the most comfortable. The staff that helped us was amazing, very friendly and helpful with all our queries. She explained all the details very well.

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

DFS Boucher Road

Kate was very helpful , pleasant and informative helping us

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Had a lovely experience with Ciara at…

Had a lovely experience with Ciara at boucher road store very helpful and informative and made us feel at home

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Visited the Belfast store in Boucher

Visited the Belfast store in Boucher. Customer service was excellent. Michael was absolutely amazing.
Manager was lovely as well. Would definitely recommend if your looking a new sofa.

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Very pleasant experience

Couldn’t fault dfs or the help we received. We made our purchase with a man called Sean and he made the experience for us, as first time home owners a very pleasant one. Highly recommend!! the process was very simple and well explained.

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

McDonald

Kate was excellent Boucher Rd Dfs

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Robin was very helpful in explaining…

Robin was very helpful in explaining all options. Great customer service.

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Robin was very friendly and helpful…

Robin was very friendly and helpful definitely recommend.

18 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Very good

Very good
Good understanding
Very helpful

10 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Went in to purchase a recliner to match…

Went in to purchase a recliner to match a suite we bought instore two years ago. The salesman remembered us and what we had purchased and provided an excellent presentation of what we were looking and getting through a similar type on the shop floor and even provided a cup of coffee. Excellent

16 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very helpful and informative about the…

Very helpful and informative about the range of sofas. Excellent customer care 🤩

16 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Buying a new sofa…

Robin was so helpful and explained everything well to us, very polite and let us take our time

16 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello Margaret,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Review Belfast DFS

The staff member Eva was lovely and really professional. She took us through everything thoroughly and was not a pushy sales person and pointed out a really good range of chairs, providing good advice.

8 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Smooth, friendly service

We weren't ambushed as often happens in stores, we had a chance to look around and then we were approached by a very friendly staff member, Michael. He made everything very clear and easy. I think he could have sold us a sofa even if we didn't already know which one we liked!

15 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you for your kind review. We are so happy that you enjoyed your experience with Michael in store. We hope you love your furniture when it arrives in your home.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Easy to sort out order of sofa

Easy to sort out order of sofa, great help from staff member. Robin/Robert

14 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The staff are lovely

The staff are lovely, and very informative, the girl that saw to us was so nice and pleasant, this is r second purchase from this store. Can't wait now till it arrives.

15 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Staff are very friendly and helpful

Staff are very friendly and helpful. Plus such a great range of furniture

14 luglio 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

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