I’m very impressed with the customer service I received. When my package could not be located, the team responded quickly and has been doing everything they can to help me find it. They have been pati... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This is my first order with dermstore. It was easy to find some good scar gel options for my husband to try out. I found the facial sunscreens I was looking for plus several body sunscreens to try. Th... Leggi di più
L'azienda ha risposto
I have already written a review 5 stars, but may not have been received, so will state briefly here: Excellent in my experience. I will definitely buy from DermStore again! Blythe Daly
I Placed an order 2 weeks ago. Today I called customer service to check the status of my order. The representative told me that they didn't have the product available to fulfill my order, the order i... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Dermstore launched in 1999 with the vision of creating a trusted dermatologist-backed online beauty store. Founded by a board-certified dermatologist, the company became a safe haven where customers could purchase with confidence. We have since grown to offer a wide range of skin care and cosmetic brands. Our collection includes: professional-strength formulas (otherwise only available at a doctor's office), exclusive spa care lines, salon-grade brands, as well as hard-to-find niche and specialty brands from around the world. In 2013, Dermstore became a wholly owned subsidiary of Target Corporation. We are headquartered in Southern California with a Spa location in Hermosa Beach.
Informazioni di contatto
90254, Hermosa Beach, Stati Uniti
- 800.213.3376
- service@dermstore.com
- www.dermstore.com
4,0
Molto buono
54K recensioni
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Le persone hanno visualizzato anche
A positive shopping experience
The website is easy to navigate. Check out process is simple to follow. Great selection of products, both make-up and skincare.
13 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Saved my skin!
If you're not using the AA from Dermstore, you are missing out. The 15% is *chef's kiss*
13 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
A Great Find
I just found this store and it has all of the beauty products I have been looking to purchase and a bonus was it was on sale. A win/win!
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
It was easy to order and use my HSA
13 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Tried to cancel item 30 minutes after…
Tried to cancel item 30 minutes after ordering, customer service could not cancel. Have to wait until it arrives then return. Bad policy.
13 agosto 2026
Risposta di Dermstore
Hello,
We are truly sorry to hear about the difficulty you experienced with canceling your order shortly after placing it. We understand how frustrating this situation must be for you. We are always working to improve our policies and appreciate you bringing this to our attention.
A message has been sent to your account.
Kind regards,
Liam
Very easy to order and your savings…
Very easy to order and your savings were more for the products than your competitors.
13 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
The price and availability of products
13 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Good products but really hard to use on…
Good products but really hard to use on mobile :(
13 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our customers.
Your feedback helps us maintain and improve our services, and our team is always happy to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us through your account. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Easy to navigate website.
Easy to navigate website.
Loved all the product options. Found several things I wanted to try and having the discount made it worth the purchase!
13 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
I appreciate the large selection of…
I appreciate the large selection of products and the frequency of sales. I was not happy with the amount of time it took last time to get my order- 3 weeks! I'm supposed to get this order in "2-4 working days." We'll see.
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our customers.
Your feedback helps us maintain and improve our services, and our team is always happy to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us through your account. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
I did not receive $45 discount!!!
12 agosto 2026
Risposta di Dermstore
Hello Judy,
We are sorry to hear that the discount was not applied. We are committed to ensuring our promotions are clear and correctly processed for all our customers. We are looking into this matter to understand what happened.
A message has been sent to your account.
Kind regards,
Liam
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
care about customers' concerns
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Fraud charge on my account as soon as I…
Fraud charge on my account as soon as I used your site for a purchase…wont buy from you again
Date Merchant Amount Location Status
08/12/2026 THG BRIDGE LOOKF ECOM $0.00 ALTRINCHAM, GB Attempted
12 agosto 2026
Risposta di Dermstore
Hello,
We take security seriously and are investigating this immediately.
A message has been sent to your account.
Kind regards,
Liam
Found products quickly
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Easy, reliable and fast experience
Easy to find the products. Returning customer pleased with a fast and reliable delivery. Convenient 20% anniversary discount available in your website. A plus to find the company in Rakuten!
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Great Discount and free shipping!!!
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Great selections
Great selections, well-known brands and easy access to order online, never disappointed. Plus, love when I can get a discount.
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
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